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Blood Tests and Pre-Assessment

Ashford Hospital, London Road, Ashford, Middlesex, TW15 3AA

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Access Guide

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Getting To (Blood Tests and Pre-Assessment)

  • The most accessible route from the P2 Main Visitors Car Park has a very easy slope and bollards.
  • Access to Blood Tests and Pre-Assessment is via the main entrance.
  • There is not a drop-off point at this entrance.
  • Blood Tests and Pre-Assessment is located on the ground floor of the Ward Block.
  • Blood Tests and Pre-Assessment is approximately 30m from the main entrance.
  • From the main entrance, proceed ahead through the double automatic doors into the lift lobby.
    Continue along the corridor directly ahead and the entrance to Blood Tests and Pre-Assessment department is on the left hand side.
  • Internally the most accessible route has step-free level access, doors permanently held open and automatic doors.
  • Some flooring along the route is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer) and standard toilets.

Parking (P2 Main Visitors Car Park)

  • Car Park View
    • The car park is located off Town Lane.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 350cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 140cm.
    • The nearest designated bay is 27m from the main entrance.
    • The most accessible route from the Blue Badge parking has a very easy slope and bollards.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is not free for all users.
    • Parking is free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located in the reception area.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Main Entrance)

  • This entrance is located at the front of the hospital.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 171cm.
  • The doors have a low visual contrast.
  • There is a second set of double automatic doors .
  • The second set of doors open by sliding.
  • The width of the opening is 175cm.
  • The second set of doors have a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance brings you in to the Reception area on the ground floor.

Reception (Pre-Assessment)

  • The reception is located off the main corridor on the ground floor.
  • The distance from the main entrance is 35m.
  • The most accessible route to reception has doors permanently held open and automatic doors.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs without armrests.
  • The seating is fixed.

Department / Service (Blood Tests and Pre-Assessment)

  • Location and Access View
    • Blood Tests and Pre-Assessment is located on the ground floor of Ward Block.
    • View information on opening times.
    • There is written text signage on or near the door.
    • There is step-free level access into this area.
    • The height of the hand sanitiser is 110cm.
    • There are double manual doors with a high visual contrast.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request .
    • The doors open towards you.
    • The width of the opening is 73cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors.
    • The flooring is shiny.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Facilities and Services View
    • There are 10+ consultation/medical rooms available.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is not a hearing assistance system.
    • The following facilities are available for patients: a toilet with adaptations.

Toilet and Changing Facilities (Blood Tests and Pre-Assessment)

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located along the main corridor at the rear of the department.
    • The toilet with adaptations has a right hand transfer space.

Reception (Blood Tests)

  • The reception is located ahead from the Blood Tests and Pre-Assessment entrance.
  • The distance from the Blood Tests and Pre-Assessment entrance is 15m.
  • There is step-free level access to reception.
  • The height of the reception desk is 110cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 73cm.
  • There is not a hearing assistance system.
  • The height of the touchscreen display ranges from 92cm to 105cm from the floor.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were even at the time of the survey.

Seating Area (Blood Tests Waiting Area)

  • The Blood Tests waiting area is located at the rear of the department.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • Location and Access View
    • The width of the opening is 181cm.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs with armrests and chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Blood Test Bays)

  • There are 6 consultation/medical rooms available.
  • The room surveyed was; Blood Test Bays.
  • The room is located at the rear of the department.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Some flooring is shiny.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and height adjustable chairs.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Pre-Assessment Rooms)

  • There are 8 consultation/medical rooms available.
  • The room surveyed was; Pre-Assessment Room 3.
  • The room is located along the department corridor.
  • The most accessible route to the room has step-free level access.
  • There is written text and numbered signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door has a locked extension leaf.
  • The locked extension leaf can be opened on request .
  • The door opens inwards.
  • The width of the opening is 86cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs with armrests and chairs without armrests.
  • Furniture available in the room includes: desks.
  • The furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Pre-Assessment Bays)

  • There are 3 consultation/medical rooms available.
  • The room surveyed was; Pre-Assessment Bays.
  • The room is located to the right from the Blood Tests and Pre-Assessment entrance.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 190cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables and desks.
  • Some furniture is fixed.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Consultation / Medical Room (Pre-Assessment - ECG)

  • There is 1 consultation/medical room available.
  • The room surveyed was; ECG.
  • The room is located to the right from the Blood Tests and Pre-Assessment entrance.
  • The most accessible route to the room has step-free level access.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The treatment table is free standing and height adjustable.
  • The length of the treatment table is 180cm.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located along the main corridor at the rear of the department.
    • The distance from the Blood Tests and Pre-Assessment entrance is 24m.
    • The most accessible route to the toilet has step-free level access and manual doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 84cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door .
  • Dimensions and Features View
    • The dimensions of the cubicle are 315cm (width) x 127cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 240cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 94cm from the floor.
    • There is a wall mounted towel dispenser which can be reached when seated on the toilet.
    • The towel dispenser has a medium visual contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a clinical waste bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.