You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For information on accessibility and contact details please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• The alternative formats documents can be provided in include: Braille on request, large print on request and audio on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact staff in the theatre foyer as you enter.
• There is a designated place of safety which can be used by people who may feel scared or at risk.
• The place of safety is located in the meeting room at office level. Please ask a member of staff.
• Assistance Dogs are welcome in the venues. Assistance dogs may enter the auditorium, but this is show dependent. Staff can look after your dog during the performance, or arrange suitable seats with space for your dog to remain with you. For the welfare of the dogs, other customers and to maintain safe venue evacuation routes, dogs are only allowed within designated seating areas.
  In the case of an emergency, if it is safe to do so, staff will try to return your dog to you prior to evacuating the building. If this is not possible, staff will bring your dog to the assembly point.
  Please contact the theatre prior to booking for more information.
• An ‘At Seat Service’ is available on request please ask a member of the Front of House team upon arrival, or use the QR code on the banners in the foyer or on the back of the seats.
• A TypeTalk / Textphone is available if you have any questions about accessibility or for help in booking. The number to call is: 18001 0333 009 5399.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The front of the theatre is located on the A900 Leith Walk, on the east side of the city centre, near its junction with the A1 London Road.
    The A1 London Road links to the A720 The City of Edinburgh Bypass giving access from the East, South and West of the city.
  • The theatre does not have a car park and there is no on-street parking on Leith Walk. There is some pay and display parking on side streets in the area.
    The nearest public car park is the Q-Park OMNI, which is situated below the OMNI Shopping and leisure complex to the right of the theatre. The car park has lift access. There are 9 Blue Badge bays.
    Alternative parking may be found at the St James' Quarter. This is a large underground car park on three levels with lift access. There are 70 Blue Badge parking bays.
    The theatre has special rates with these car parks.
• By Bus View
  • There is a bus stop within 150 metres of the venue.
  • There are bus stops on Leith Walk (OMNI Centre stops), York Place and on London Road (Leopold Place stops), with regular services from the city centre and surrounding areas. Bus services 1, 5, 7, 14, 34, and 49 stop at the OMNI Centre.
    The Edinburgh Bus Station served by Citylink and Megabus services, is located 500m (0.3 miles) west of the theatre off Elder Street.
  • For more information on bus services in the Edinburgh and Lothians area please click here (opens new tab).
• By Train View
  • The nearest Railway Station is Edinburgh Waverley Station.
  • Waverley Station is served by intercity and local services and is the principle station for the city of Edinburgh. The station is located 500m (0.3 miles) south of the theatre entrance.
    The station, ticket office, and all platforms have step-free access via lifts.
  • For more information on accessibility and facilities at Edinburgh Waverley Station please click here (opens new tab).
  • For more information on train services, routes, and tickets in the Scotrail area please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Picardy Place.
  • Trams run regularly from Edinburgh Airport west of the city centre, through the city centre to Picardy Place, and from Leith and Newhaven in the east.
    Picardy Place tram stop is located on Leith Walk, 100m from the theatre.
  • For more information on tram services in Edinburgh please click here (opens new tab).

You are on Public Parking. Skip to the next section.

Public Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Greenside Row.
  • The name of the car park is Q-Park OMNI.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Q-Park OMNI is located below the OMNI Centre, to the right of the theatre. Vehicular access is to the rear off Greenside Row.
    Pedestrian access is via the OMNI Centre or the corner of Leith Street and Greenside Row.
    Q Park offers a 15% discount on pre-booked parking.
    There are 9 Blue Badge bays.
• Drop-off Point(s) View
  • There is not a/are not clearly marked drop-off point(s).
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).
• Comments View
  • Additional parking is available at St James Quarter which is 300m from the theatre. There are 70 Blue Badge bays and 45 electric car charging spaces. St James Quarter offer a fixed rate of £8 (correct November 2023). Scan your car park ticket at the kiosk in the theatre foyer to activate the offer. Details may be found at
    
  • https://stjamesquarter.com/car-park/.

You are on Theatre Information. Skip to the next section.

Theatre Information

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• General Information View
  • The theatre is located on Greenside Place, Leith Walk, to the east of the city centre, opposite the Picardy Place tram stop and adjacent to the OMNI Centre.
  • For more information on Edinburgh Playhouse Theatre please click here (new tab).
  • For all specific accessibility requirements please email the theatre at [email protected]
    For more information on access assisted performances please click here.
• Theatre Information View
  • The designated seating within the theatre is located in the Circle level, row M seats 13-16 to the right, and row M seats 37-40 to the left. The Circle level is accessed directly from the rear of the theatre foyer at the main entrance level.
  • Advanced bookings are available.
  • Concessions are available.
  • Tickets are not free for companions/carers.
  • There is a separate access scheme for companions / carers which gives discounts.
    Tickets are discounted for members of the Access Membership Scheme by a third, and registered carer / essential companions tickets are free.
    
  • A refreshment ‘At Seat Service’ is available on request. Please ask a member of the Front of House team upon arrival.
• Facilities for Hearing Impaired Patrons View
  • There is a hearing assistance system available in the theatre(s).
  • There is a/are headset hearing assistance system(s) in the theatre(s).
  • The hearing assistance system does cover all areas of the theatre(s).
  • The hearing assistance system was not tested at the time of the survey.
  • When using the Infrared Hearing Assistance System headsets, you are advised to book seats in the stalls where possible in Rows B-E. On arrival, please notify the door staff that you require a headset and they will call a member of staff to bring one to you.
  • Some performances are captioned.
  • Captioned performances are available with some shows. The screens are located at each side of the stage. Please enquire prior to booking.
  • For more information on upcoming captioned performances please click here.
  • Some performances are signed.
  • Signed performances are available for some shows. Please enquire prior to booking.
  • For more information on upcoming BSL interpreted / signed performances please click here.
• Facilities for Visually Impaired Patrons View
  • Some performances are audio described.
  • Audio described performances are available for some shows. Please enquire prior to booking. Touch tours are also available for some show.
  • For more information on upcoming audio described performances please click here.
• Autism Friendly/Relaxed Performances View
  • Relaxed performances are primarily designed for people who may find visiting a theatre daunting. They are designed to welcome people, especially those on the autistic spectrum, those who may make involuntary sounds, or anyone who would benefit from a more relaxed environment.
  • For more information on upcoming relaxed performances please click here.

You are on Location of Toilet/Changing Facilities. Skip to the next section.

Location of Toilet/Changing Facilities

• Accessible toilet facilities are located in the Little Picardy Bar and Café at main entrance level, and in the Circle Bar at main entrance level.
• Female and male standard toilet facilities are located in the Little Picardy Bar and Café lower mezzanine level (linked to the Mezzanine Bar, to the rear of the stalls, in the Mezzanine Bar, at the balcony level, and in the Boards Bar at balcony level.
• Parent and baby changing facilities are located in the Little Picardy Bar and Café accessible toilet, and in the parent and baby room in the Mezzanine Bar at lower mezzanine level.

You are on Outside Access (Main Accessible Entrance). Skip to the next section.

Outside Access (Main Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the theatre, on the right of the main entrance doors.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 168cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 167cm.
  • There is a member of staff available for assistance at this entrance.
  • There is a slope with a very easy incline.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the theatre.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 168cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the opening is 187cm.
  • There is a member of staff available for assistance at this entrance.
  • There is a slope with a very easy incline.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Approach (Stalls Side Entrance). Skip to the next section.

Approach (Stalls Side Entrance)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Step(s) View
  • There is a/are step(s) on the approach.
  • There is/are 10+ unmarked step(s), with a central handrail.
  • The step(s) has/have tactile paving at the top and bottom.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 29cm.

You are on Outside Access (Stalls Side Entrance). Skip to the next section.

Outside Access (Stalls Side Entrance)

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• Entrance View
  • This information is for the entrance located off the Greenside staircase to the right of the theatre.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 165cm.
  • Access to this entrance is only by the external stepped alleyway to the right of the theatre.
• Ramp/Slope View
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a/are not handrail(s) at the ramp.
  • The lighting levels at the ramp/slope are low to moderate.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • This entrance leads to a staircase only.

You are on Step(s) (Stalls Side Entrance - Internal). Skip to the next section.

Step(s) (Stalls Side Entrance - Internal)

• There is a/are step(s) located inside the Stalls Side Entrance.
• The step(s) is/are used to access the Stalls Bar and stalls seating.
• There is/are 15+ step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.
• There is stepped access only to the Stalls Level.

You are on Outside Access (The Boards Entrance). Skip to the next section.

Outside Access (The Boards Entrance)

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• Entrance View
  • This information is for the entrance located to the front right of the theatre.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'THE BOARDS'.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 145cm (4ft 9in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.
  • This entrance leads to The Boards staircase only, giving access to the Boards Bar, pizzeria and balcony seating.
    The intercom is used for staff offices and reception when the entrance is closed.
  • There is a slope with a very easy incline.

You are on Outside Access (Stalls Front Entrance). Skip to the next section.

Outside Access (Stalls Front Entrance)

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• Entrance View
  • This information is for the entrance located to the front left of the theatre.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 165cm.
  • There is a member of staff available for assistance at this entrance.
  • This entrance leads to a staircase leading down only to the Stalls.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.

You are on Step(s) (Stalls Front Entrance - Internal). Skip to the next section.

Step(s) (Stalls Front Entrance - Internal)

• There is a/are step(s) located immediately beyond the Stalls Front Entrance.
• The step(s) is/are used to access the Stalls Bar and Stalls seating.
• There is/are 15+ step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 28cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are moderate to good.

You are on Outside Access (Box Office). Skip to the next section.

Outside Access (Box Office)

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• Entrance View
  • This information is for the entrance located to the front right of the theatre, to the right of the main entrance.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Box Office'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the opening is 86cm.
  • There is not a member of staff available for assistance at this entrance.
  • There is a slope with a very easy incline.

You are on Counter (Box Office). Skip to the next section.

Counter (Box Office)

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• Counter View
  • The counter is located to the right of the theatre foyer.
  • The counter is approximately 4m (4yd 1ft) from the Box Office entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 121cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is a lowered section of the counter.
  • The height of the lowered section at the counter is 99cm.
  • There is sufficient space to write or sign documents on the lowered section of the counter.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • The counter is staffed.
  • There is a hearing assistance system at the counter.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 21/11/2023.
  • The hearing loop was working at the time of testing.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
  • The type of flooring in this area is carpet.
  • There are mats on the floor that might be perceived as holes.
• Seating Area View
  • There is a seating area close to the counter.
  • Access to the seating area is unobstructed.
  • There are tables and chairs without armrests available.
  • There is sufficient space for a wheelchair user to use the seating area.

You are on Opening Hours (Box Office). Skip to the next section.

Opening Hours (Box Office)

• For information about the opening hours please click here.
• The box office is open normally 90 minutes before each performance.

You are on Theatre Foyer. Skip to the next section.

Theatre Foyer

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• Theatre Foyer View
  • The theatre foyer is located at the front of the theatre at main entrance / circle level.
  • There is step-free access to the theatre foyer.
  • There is not step-free access throughout the foyer.
  • The type of flooring in the foyer is carpet and stone.
  • There is some flooring in the foyer which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in the foyer which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is high colour contrast between the walls and floor in the majority of corridors/walkways.
  • The lighting levels are moderate to good.
  • Wayfinding signage is available.
  • The nearest seating is located in the Circle Bar.
  • The foyer does play background music.
• Box Office View
  • There is not a/are not box office within the foyer.
• Bar View
  • There is not a bar within the foyer.

You are on Counter (Sweets). Skip to the next section.

Counter (Sweets)

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• Counter View
  • The counter is located on the right as you enter via the main entrance.
  • The counter is approximately 15m (16yd 1ft) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 100cm.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • Music is played in some areas.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Seating Area View
  • There is not a seating area close to the counter.

You are on Counter (Merchandise). Skip to the next section.

Counter (Merchandise)

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• Counter View
  • The counter is located on the left as you enter.
  • The counter is approximately 15m (16yd 1ft) from the main entrance.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are good.
  • The height of the counter is 103cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • Music is played in some areas.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Seating Area View
  • There is not a seating area close to the counter.

You are on Entrance (Little Picardy Bar - Accessible Entrance). Skip to the next section.

Entrance (Little Picardy Bar - Accessible Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building, to the left of the theatre main entrance.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Little Picardy Bar and Café'.
  • There is ramped/sloped access at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 89cm.
  • Please note that there is no internal step-free access from the main theatre.
• Ramp/Slope View
  • The ramp/slope is located in front of and to the sides of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Entrance (Little Picardy Bar - Foyer Link). Skip to the next section.

Entrance (Little Picardy Bar - Foyer Link)

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• Entrance View
  • This information is for the entrance located on the left of the foyer entrance as you enter via the theatre main entrance.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Little Picardy Bar + Café'.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 79cm.
• Step(s) View
  • The step(s) is/are located to both left and right as you enter.
  • There is/are 4 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are low to moderate.

You are on Eating and Drinking (Little Picardy Bar + Café). Skip to the next section.

Eating and Drinking (Little Picardy Bar + Café)

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• Location and Access View
  • The following information is for the café/bar.
  • The café/bar is located at the front left of the theatre at Circle level.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is pastries and bar snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 109cm.
  • The height of the lowered section at the counter is 75cm.
  • There is a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • Lighting levels can be adjusted by a member of staff upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 72cm.
  • The distance between the floor and the underside of the highest dining table is 73cm.
  • The standard height for the underside of dining tables is 73cm.
  • The surface height of the lowest table is 52cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are coffee tables, armchairs, bench seats and high stools.
  • The type of flooring in this area is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via a staircase to the rear to the upper mezzanine floor.
  • There is additional external seating in front of the bar/café.

You are on Toilet with Adaptations (Little Picardy Bar - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Little Picardy Bar - Right Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the rear left of the bar/café, beyond a 80cm door which opens towards you, that may be difficult to open.
  • This accessible toilet is approximately 15m (16yd 1ft) from the Little Picardy Bar - Accessible Entrance.
  • There is step-free access into the accessible toilet.
  • This is a gender neutral toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens by sliding.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 80cm (2ft 7in).
  • The contrast between the internal door and wall is high.
  • The door does not have a horizontal grab rail.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 203cm x 203cm (6ft 8in x 6ft 8in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 136cm (4ft 6in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is medium.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is medium.
  • The height of the toilet seat above floor level is 47cm (1ft 7in).
  • The toilet has a backrest.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 93cm (3ft 1in).
  • The contrast between the toilet roll holder and the wall is medium.
  • The lighting levels are moderate to good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 81cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 84cm (2ft 9in).
  • The contrast between the hand dryer and the wall is medium.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.

You are on Other Floors (Little Picardy Bar). Skip to the next section.

Other Floors (Little Picardy Bar)

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• Stairs View
  • The stairs are for public use.
  • The stairs are located at the rear of the bar café.
  • The stairs are approximately 10m from the Little Picardy Bar - Accessible Entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are lower mezzanine, ground floor, upper mezzanine.
  • There are 14 steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The steps do have open risers.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 27cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is not a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are adjustable.
• Other Information View
  • The service(s) on the floors which are not accessible is/are the upper mezzanine seating area and lower mezzanine standard toilets.

You are on Standard Toilet(s) (Little Picardy Bar - Lower Mezzanine). Skip to the next section.

Standard Toilet(s) (Little Picardy Bar - Lower Mezzanine)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on the lower mezzanine floor.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the Little Picardy Bar staircase.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 80cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are moderate to good.

You are on Eating and Drinking (Circle Bar). Skip to the next section.

Eating and Drinking (Circle Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located to the right of the foyer as you enter via the main entrance.
  • There is step-free access to the bar.
  • For access there are double manual doors which are permanently held open.
  • An ‘At Seat Service’ is available on request please ask a member of the Front of House team upon arrival, or use the QR code on the back of the seats.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the hearing assistance system.
  • The hearing assistance system was not tested at the time of the survey.
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 115cm.
  • The height of the lowered section at the counter is 86cm.
  • There is not a clear knee recess beneath the low/lowered section of the counter.
  • There is a moveable card machine available for payment.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • The surface height of the highest table is 101cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are high stools.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are low to moderate.

You are on Toilet with Adaptations (Circle Bar - Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Circle Bar - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located in the Circle Bar to the right as you enter via the main entrance.
  • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
  • The contrast between the external door and wall is low.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet opening is 86cm (2ft 10in).
  • The contrast between the internal door and wall is medium.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is medium.
• Dimensions and Features View
  • The dimensions of the accessible toilet are 150cm x 256cm (4ft 11in x 8ft 5in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 78cm (2ft 7in).
  • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a backrest.
  • There is a lid attached to the toilet seat.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm (3ft 7in).
  • The contrast between the toilet roll holder and the wall is high.
  • The height of the light switch/pull cord is 93cm from floor level.
  • The lighting levels are good.
  • The contrast between the walls and floor is high.
• Additional Fixtures and Fittings View
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 93cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 84cm (2ft 9in).
  • The contrast between the towel dispenser and the wall is high.
  • There is not a hand dryer.

You are on Step(s) (Alberts Bar). Skip to the next section.

Step(s) (Alberts Bar)

• There is a/are step(s) located on the left of the foyer as you enter via the main entrance.
• The step(s) is/are used to access Alberts Bar.
• There is/are 3 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 27cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (Alberts Bar). Skip to the next section.

Eating and Drinking (Alberts Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located to the left as you enter.
  • There is stepped access to the bar.
  • For access there are double manual doors which is permanently held open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 116cm.
  • There is a moveable card machine available for payment.
  • The lighting levels are good.
  • Lighting levels can be adjusted by a member of staff upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 71cm.
  • The surface height of the highest table is 116cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are high tables and high stools.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.

You are on Theatre Seating Area(s) (Circle - Including designated seating). Skip to the next section.

Theatre Seating Area(s) (Circle - Including designated seating)

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• Access to Seating View
  • The information below describes access to the Circle.
  • The theatre area is located to the rear of the foyer.
  • There is step-free access to the theatre area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 175cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 176cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to row M.
  • The rear Circle is somewhat restricted due to the stairwells, and the seats around them do not give the best overall view of the stage.
• Theatre Area Information View
  • The information below describes access to the Circle.
  • The type of flooring in the seating area is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are seats with armrests on both sides.
  • The width of the rows of seating is 44cm.
  • The lighting level before and after performances is low to moderate.
  • The nearest accessible toilet is located in the Circle bar to the left as you exit the auditorium.
  • There is not step free access to a row/rows of seating.
  • The access to the majority of seating is located in the centre of the seats.
  • There is stepped access to the majority of seating.
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The width of the ramp/slope is 120cm.
  • The ramp/slope does not bypass the step(s).
  • The lighting level at the ramp/slope before and after performances is moderate to good.
  • The lighting level at the ramp/slope during performances is low to moderate.
  • The ramp/slope is not clearly illuminated during performances.
  • There is/are 10+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 19cm.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are wall mounted.
  • The handrail(s) is/are on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting level at the steps before and after performances is moderate to good.
  • The lighting level at the steps during performances is low to moderate.
  • The steps are not clearly illuminated during performances.
• Designated Seating Area(s) View
  • There is designated seating available in this area.
  • The designated seating area(s) is/are located row M seats 13-16 and 37-40.
  • The designated seating area(s) is/are not clearly marked/signed.
  • There is ramped/sloped access to the designated seating area(s).
  • There is/are 8 designated space(s) for wheelchair users.
  • Wheelchairs may be left with the patron.
  • The visibility of the stage from this seating area is good.
  • Companions/carers sit next to the patron and behind the patron.
  • There is sufficient space for an assistance dog to rest next to you.
  • The handrails to the steps to either side of the seating area have handrails on the left going up on the left side, and on the right going up on the right side. The rear Circle is somewhat restricted due to the stairwells, and the seats around them do not give the best overall view of the stage.

You are on Other Floors (Foyer - Lower Floors). Skip to the next section.

Other Floors (Foyer - Lower Floors)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the foyer.
  • The stairs are approximately 20m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are foyer - mezzanine - rear stalls.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 26cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The area(s) on the floors which are not accessible is/are Mezzanine Bar, Stalls Bar and Stalls seating.

You are on Theatre Seating Area(s) (Stalls). Skip to the next section.

Theatre Seating Area(s) (Stalls)

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• Access to Seating View
  • The information below describes access to the Stalls.
  • The theatre area is located at the front of the theatre, 2 levels down from the foyer.
  • There is stepped access to the theatre area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 167cm.
  • All doors accessing the area are similar.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to the rear of the seating area, rows LL to NN.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting level at the steps before and after performances is moderate to good.
  • The lighting level at the steps during performances is low to moderate.
  • The steps are not clearly illuminated during performances.
• Theatre Area Information View
  • This information refers to the Stalls.
  • The type of flooring in the seating area is carpet.
  • There are seats with armrests on both sides.
  • The width of the rows of seating is 36cm.
  • The lighting level before and after performances is low to moderate.
  • The nearest accessible toilet is located on the Circle Bar off the main entrance foyer.
  • There is stepped access only to the stalls.
  • There is not step free access to a row/rows of seating.
  • The access to the majority of seating is located either side of the seats (against wall) and in the centre of the seats.
  • There is ramped/sloped access to the majority of seating.
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The width of the ramp/slope is 130cm.
  • The lighting level at the ramp/slope before and after performances is low to moderate.
  • The lighting level at the ramp/slope during performances is low to moderate.
  • The ramp/slope is not clearly illuminated during performances.
• Designated Seating Area(s) View
  • There is not designated seating available in this area.
  • There is not sufficient space for an assistance dog to rest next to you.

You are on Standard Toilet(s) (Stalls). Skip to the next section.

Standard Toilet(s) (Stalls)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the right as you enter the stalls from the Stalls Bar.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 6m from the Door 6 stepped entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is stepped access only from the stalls seating.
• Toilet Facilities 2 View
  • The male toilet is located on the left as you enter the stalls from the Stalls Bar.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the Door 6 stepped entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is low.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is stepped access only from the stalls seating.
    There are urinals only in this toilet facility.
    There is a 15cm step to two urinals.

You are on Eating and Drinking (Stalls Bar). Skip to the next section.

Eating and Drinking (Stalls Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located at stalls level 2 levels down from the foyer.
  • There is stepped access to the bar.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The menus are for drinks only.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 109cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is carpet and tiles.
  • The lighting levels are good.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are no tables or seating.

You are on Counter (Stalls Merchandise). Skip to the next section.

Counter (Stalls Merchandise)

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• Counter View
  • The counter is located opposite the Stalls Bar at the bottom of the Foyer - Stalls staircase.
  • The counter is approximately 2m (2yd 7in) from the staircase.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is stepped access only to the Stalls level.
  • There is a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is 110cm.
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • The type of flooring in this area is carpet.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Seating Area View
  • There is not a seating area close to the counter.

You are on Eating and Drinking (Mezzanine Bar). Skip to the next section.

Eating and Drinking (Mezzanine Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the mezzanine floor between the Circle and Stalls levels.
  • There is stepped access to the bar.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • There is a bar where drinks can be ordered.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 109cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles and laminate.
  • The lighting levels are good.
• Tables and Seating View
  • The bar does not have any seating.

You are on Standard Toilet(s) (Mezzanine - Female). Skip to the next section.

Standard Toilet(s) (Mezzanine - Female)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the mezzanine level to the left of the bar.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the staircase.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is a unisex baby change facility next to this toilet facility.
    There is stepped access only to the Mezzanine Level.
• Toilet Facilities 2 View
  • The female toilet is located on the mezzanine level to the far left of the bar.
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the staircase.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is stepped access only to the Mezzanine Level.

You are on Standard Toilet(s) (Mezzanine - Male). Skip to the next section.

Standard Toilet(s) (Mezzanine - Male)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The male toilet is located to the far right as you face the bar.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 10m from the staircase.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 83cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are good.
  • There is a 15cm unmarked step to the urinals.
    There is stepped access only to the Mezzanine Level.

You are on Parent and Baby Room (Mezzanine Level (Unisex Baby Change)). Skip to the next section.

Parent and Baby Room (Mezzanine Level (Unisex Baby Change))

• There is a parent and baby room for public use.
• The parent and baby room is located next to the female toilet facility to the left of the Mezzanine Bar.
• The parent and baby room is approximately 10m from the staircase.
• There is step-free access into the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 105cm (3ft 5in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 82cm.
• The wash basin tap type is push.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Entrance (Little Picardy Bar Link - Lower Mezzanine Toilets). Skip to the next section.

Entrance (Little Picardy Bar Link - Lower Mezzanine Toilets)

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• Entrance View
  • This information is for the entrance located in the Mezzanine Bar to the right of the bar.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 97cm.
  • This entrance is only open during performance intervals to provide access to the standard toilets.
• Step(s) View
  • The step(s) is/are located beyond the entrance.
  • There is/are 3 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 25cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going down the step(s).
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
  • Lights are sensor activated.

You are on Other Floors (Foyer - Upper Floors). Skip to the next section.

Other Floors (Foyer - Upper Floors)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are located at the rear of the foyer (left and right).
  • The stairs are approximately 15m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are Foyer - Balcony - Upper Balcony.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 26cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
  • There are two similar staircases on the left and right at the rear of the foyer to access the upper floors.
• Other Information View
  • The area(s) on the floors which are not accessible is/are the balcony, balcony seating, The Boards bar and pizzeria.

You are on Other Floors (The Boards Staircase). Skip to the next section.

Other Floors (The Boards Staircase)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located beyond The Boards entrance.
  • The stairs are approximately 5m from the The Boards entrance.
  • The stairs are clearly visible from the entrance.
  • There is a manual single door on the landing which is easy to open and opens both ways.
  • The floors which are accessible by stairs are Door 7 - Boards Bar and Balcony.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
  • This staircase gives access to The Boards bar at Balcony level.
• Other Information View
  • The area(s) on the floors which are not accessible is/are The Boards bar, Pizzeria, Balcony seating.

You are on Theatre Seating Area(s) (Balcony). Skip to the next section.

Theatre Seating Area(s) (Balcony)

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• Access to Seating View
  • The information below describes access to the Balcony.
  • The theatre area is located at the front of the theatre, one level up from the foyer.
  • There is stepped access to the theatre area.
  • The entrance area/door is clearly signed.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 126cm.
  • There are 3 sets of doors. The ramp to the middle door is steep.
  • The doors is/are permanently held open before and after performances.
  • There is a member of staff available for assistance at the doors before and after performances.
  • The doors give access to rows E and F.
  • The gradient of the ramp/slope is slight.
  • There are not handrail(s) at the ramp.
  • The width of the ramp/slope is 140cm.
  • The lighting level at the ramp/slope before and after performances is low to moderate.
  • The lighting level at the ramp/slope during performances is low to moderate.
  • The ramp/slope is not clearly illuminated during performances.
• Theatre Area Information View
  • This information refers to the Balcony.
  • The type of flooring in the seating area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There are seats with armrests on both sides.
  • The width of the rows of seating is 30cm.
  • The lighting level before and after performances is low to moderate.
  • The nearest accessible toilet is located one level down in the Circle bar.
  • The larger Balcony section is made up of a front and rear section. The front section is divided into three blocks, and the rear into five blocks. Seats in this section are furthest away from the stage and feel very high, especially from the rear section, and are not recommended for people who have problems with heights.
  • There is not step free access to a row/rows of seating.
  • The access to the majority of seating is located either side of the seats (against wall) and in the centre of the seats.
  • There is stepped access to the majority of seating.
  • There is/are 10+ step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 22cm.
  • The depth of the step(s) is/are not between the 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).
  • The lighting level at the steps before and after performances is low to moderate.
  • The lighting level at the steps during performances is low to moderate.
  • The steps are not clearly illuminated during performances.
• Designated Seating Area(s) View
  • There is not designated seating available in this area.

You are on Counter (Balcony Right Kiosk). Skip to the next section.

Counter (Balcony Right Kiosk)

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• Counter View
  • The counter is located at balcony level on the right side of the theatre.
  • The counter is approximately 6m (6yd 1ft) from the foyer-balcony staircase (right).
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are low to moderate.
  • The height of the counter is 87cm.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • Music is played in some areas.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Seating Area View
  • There is not a seating area close to the counter.

You are on Counter (Balcony Left Kiosk). Skip to the next section.

Counter (Balcony Left Kiosk)

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• Counter View
  • The counter is located at balcony level on the left side of the theatre.
  • The counter is approximately 6m (6yd 1ft) from the foyer-balcony staircase (left).
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is a clear unobstructed route to the counter.
  • There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a plain background.
  • The lighting levels at the counter are low to moderate.
  • The height of the counter is 87cm.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • Music is played in some areas.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Seating Area View
  • There is not a seating area close to the counter.

You are on Standard Toilet(s) (Balcony). Skip to the next section.

Standard Toilet(s) (Balcony)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female toilet is located on the balcony level to the right as you exit the foyer-balcony staircase (right).
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the foyer-balcony staircase right.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 87cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.
• Toilet Facilities 2 View
  • The male toilet is located on the balcony level to the left as you exit the foyer-balcony staircase (left).
  • There is step-free access to the toilet(s).
  • The standard toilet(s) is/are approximately 5m from the foyer-balcony staircase (left).
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 82cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are good.

You are on Eating and Drinking (Boards Bar). Skip to the next section.

Eating and Drinking (Boards Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the balcony level at the front of the theatre, one level up from the foyer.
  • There is stepped access to the bar.
  • For access there are double manual doors which are permanently held open.
  • There is stepped access only to the Balcony Level.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The menus are for drinks only.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 110cm.
  • There is a moveable card machine available for payment.
  • The lighting levels are moderate to good.
• Tables and Seating View
  • The surface height of the lowest table is 57cm.
  • The surface height of the highest table is 102cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are coffee tables, high tables and high stools.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are low to moderate.

You are on Eating and Drinking (Pizzeria). Skip to the next section.

Eating and Drinking (Pizzeria)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • The restaurant/bar is located at balcony level, one level up from the foyer.
  • There is stepped access to the restaurant/bar.
  • For access there are double manual doors which are permanently held open.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service.
  • Menu types include: large print menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is pizza.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
  • There is a portable card machine available for payment.
• Tables and Seating View
  • Staff are unable to make a table accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are long tables and bench seats.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • The pizzeria opens 2 hours before shows start.

You are on Standard Toilet(s) (Boards Bar). Skip to the next section.

Standard Toilet(s) (Boards Bar)

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• Toilet Facilities View
  • The female and male toilets are located in the Boards Bar.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 7m from the Boards Staircase.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 94cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Step(s) (The Ambassador Lounge). Skip to the next section.

Step(s) (The Ambassador Lounge)

• There is a/are step(s) located on the balcony next to the foyer-balcony stairs.
• The step(s) is/are used to access The Ambassador Lounge.
• There is/are 7 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 26cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the left going up the step(s).
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are not easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are low to moderate.
• There is a similar set of steps at the other end of the balcony with a handrail on the right.

You are on Eating and Drinking (The Ambassador Lounge). Skip to the next section.

Eating and Drinking (The Ambassador Lounge)

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• Location and Access View
  • The following information is for the lounge.
  • The lounge is located off the balcony at the front of the theatre.
  • There is stepped access to the bar.
  • For access there is a single manual door which may be difficult to open.
  • There are two similar doors and steps at both ends of the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where drinks can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 109cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • The height between the floor and the underside of the lowest dining table is 61cm.
  • The distance between the floor and the underside of the highest dining table is 71cm.
  • The standard height for the underside of dining tables is 71cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is carpet.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.