Access Guide
Overview (Bath NHS House - North Building)
-
About
View
- This is the trust headquarters.
- Facilities available in the venue include: Clinical Reception, Group Rooms, Consultation Rooms, Clinic Room, IT Room, Consultant Offices, Kitchens, Standard Shower and Toilets.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Oldfield Park Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
-
Getting In and Around
View
- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: There is a slight ramp between the West Building and the North Building on the ground floor. There is a steep ramp between the West Building and the North Building on the first floor. There is also a steep ramp to access the East Building on the first floor.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- The ground and first floors can be accessed via a platform lift and stairs.
-
Getting Help and Assistance
View
- There is seating available.
- There is a fixed hearing assistance system.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request) and different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Related Access Guides View
Toilet and Changing Facilities (North Building)
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the right from the North Building entrance.
- The toilet with adaptations has a left hand transfer space.
- The shared step-free standard toilet facilities are located to the right and to the left from the North Building entrance, and on the first floor, to the right from the lift.
- The gender inclusive standard toilet facilities are located on the first floor.
-
Washroom and Shower Facilities
View
- Standard shower facilities are located on the first floor, to the right from the lift.
Parking (Newbridge Hill - Blue Badge Only)
-
Car Park
View
- The car park is located off Newbridge Hill.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 10m from the North Building entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
-
Charges and Restrictions
View
- This car park is for Blue Badge holders only.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Parking (Combe Park - Staff Parking)
-
Car Park
View
- The car park is located off Combe Park.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 4 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 250cm (width) x 440cm (depth).
- There are no hatched/marked zones.
- The dimensions of the designated Blue Badge parking bays vary in size.
- The nearest designated bay is 17m from the East Building entrance.
- The most accessible route from the Blue Badge parking has a slight ramp or slope.
-
Charges and Restrictions
View
- This car park is for staff and Blue Badge holders only.
- Parking is free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are not available.
-
Electric Vehicle Charging Points
View
- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 240cm (width) x 340cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require an app.
- There are no electric vehicle charging points designated for Blue Badge holders.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance (North Building)
- This entrance is located at the front of the North building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 2 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 10cm.
- The depth of the steps is between 30cm and 45cm.
- There is an intercom at a height of 138cm.
- There is a key fob/card reader at a height of 130cm.
- There are double manual doors at this entrance.
- The doors open away from you.
- The width of the opening is 110cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors .
- The second set of doors open towards you.
- The width of the opening is 127cm.
- The second set of doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 121cm.
- There is step-free level access as you enter.
Reception (Clinical Reception)
- The reception is located to the right from the North Building entrance.
- The distance from the North Building entrance is 1m.
- There is step-free level access to reception.
- The height of the reception desk is 83cm.
- There is not a lowered section at the desk.
- The reception has windows.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Getting Around (North Building)
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have step-free access via ramps or slopes: 2 IT rooms on the ground floor via a slight ramp. There is a steep ramp between the North Building and East Building on the first floor. There is a slight ramp between the North Building and West Building on the ground floor. There is a steep ramp between the North Building and West Building on the first floor.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- There is a high visual contrast between the walls and floor in all areas.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Some signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is not consistent throughout.
- Lighting levels vary due to the size of the space.
Consultation / Medical Room (Ground Floor - Group Rooms)
- There are 2 consultation/medical rooms available.
- The room surveyed was; Group Room 1 - NG1.
- The room is located to the right from the North Building entrance at the end of the corridor.
- The most accessible route to the room has step-free level access, manual doors.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 82cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests and chairs without armrests.
- Furniture available in the room includes: coffee tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Consultation / Medical Room (Ground Floor - Consultation Rooms)
- There are 8 consultation/medical rooms available.
- The room surveyed was; NG9.
- The room is located to the right from the North Building entrance, along the corridor.
- The most accessible route to the room has step-free level access, manual doors.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: coffee tables and desks.
- Some furniture is fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Consultation / Medical Room (Ground Floor - Clinic Room - NG11)
- There is 1 consultation/medical room available.
- The room surveyed was; Clinic Room - NG11.
- The room is located to the right from the North Building entrance, along the corridor.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is written text and numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 72cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 175cm.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Room (Ground Floor - IT Room)
- The room is located on the ground floor, to the left from the North Building entrance.
- The distance from the North Building entrance is 5m.
- The most accessible route to the room has step-free level access, manual doors and narrow walkways.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Kitchen (Ground Floor)
- The kitchen is located to the left from the North Building entrance.
- There is step-free level access into the kitchen.
- There is a single manual door with a low visual contrast.
- The door opens inwards.
- The width of the opening is 71cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- The work surface is 89cm from the floor.
- A lowered work surface is not available.
- Under counter cupboards are available.
- The sink is 89cm from the floor.
- A lowered sink is not available.
- The sink has a lever tap.
- Facilities within the kitchen include a fridge, a dishwasher.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were even at the time of the survey.
Lift (North Building - Platform Lift)
- The lift surveyed is located to the right from the North Building entrance.
- This lift is a platform lift.
- The distance from the North Building entrance is 6m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a low visual contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 88cm.
- The internal dimensions of the lift are 110cm (width) x 146cm (depth).
- The internal lift control buttons have tactile markings and a high visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- The lift is slow moving and the button needs to be pressed constantly when in use.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Step-free access to the first floor in the East, South and West buildings is via this lift.
Stairs (North Building)
- The stairs surveyed are located to the left from the North Building entrance.
- There is a single manual door to access the stairwell.
- The ground and first floors can be accessed by these stairs.
- There are 16 steps between floors.
- The steps have low visual contrast markings and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (First Floor - Consultant Office - NF25)
- The room is located on the first floor, to the left from the lift.
- The distance from the lift is 5m.
- The most accessible route to the room has step-free level access, a lift and narrow walkways.
- There is numbered signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests.
- Furniture available in the room includes: desks.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Kitchen (First Floor - NF24)
- The kitchen is located on the first floor, to the left from the lift.
- There is step-free level access into the kitchen.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 70cm.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- The work surface is 92cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The sink is 91cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a fridge.
- The following machines are at a suitable height for a wheelchair user: dishwasher.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Shower Facilities (First Floor - NF33)
- The standard shower facilities surveyed are located on the first floor, to the right from the lift.
- The distance from the lift is 12m.
- The most accessible route has step-free level access.
- There is step-free level access into the shower.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 71cm.
- Internally the door has a high visual contrast.
- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- Additional features include: coat hooks.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The height of the step to access the shower is 27cm.
Toilet with Adaptations (Ground Floor - Left Hand Transfer - NG13)
-
Location and Access
View
- The toilet surveyed is located to the right from the North Building entrance.
- The distance from the North Building entrance is 8m.
- The most accessible route to the toilet has step-free level access, manual doors and narrow walkways.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 176cm (width) x 318cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 118cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a medium visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 103cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 103cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 125cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
