You are on Introduction. Skip to the next section.

Introduction

• The bus station is located in the grounds of Friars Square Shopping Centre.
• Friars Square Shopping Centre - Multi-Storey Car Park link (new tab) - click here.
• Friars Square Shopping Centre link (new tab) - click here.
• Market Square Street Guide link (new tab) - click here.

You are on Location. Skip to the next section.

Location

• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Aylesbury.

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• Comments View
  • For information on Aylesbury Station please click here .

You are on Opening Times. Skip to the next section.

Opening Times

• This service is open 24 hours.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Friars Square Multi-Storey Car Park.
  • The car park is located in Station Way West.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • For car park details please refer to the separate Friars Square Multi-Storey Car Park guide.

You are on Access Point (Great Western Street (A41) - Junction with Walton Street). Skip to the next section.

Access Point (Great Western Street (A41) - Junction with Walton Street)

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• Access Point View
  • This information is for the access point located under Friars Square Shopping Centre.
  • There is not an information board/map at this access point.
  • There is ramped/sloped access at this access point.
  • There is no gate at this access point.
• Ramp/Slope View
  • The ramp/slope is located at the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.
• Step(s) View
  • The step(s) is/are located either side of the slope.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are 14cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outside Access (Waiting Room). Skip to the next section.

Outside Access (Waiting Room)

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• Entrance View
  • This information is for the entrance located next to bus stop 3.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is/are double width.
  • The width of the door opening is 200cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access (Waiting Area). Skip to the next section.

Inside Access (Waiting Area)

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are good.

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• Comments View
  • Fixed seating with armrests is available.
  • There is a coffee kiosk within the waiting room.
  • There are several information boards located around the waiting room.
  • Information boards have audio and visual announcements.

You are on Bus Station. Skip to the next section.

Bus Station

• The station is staffed.
• There are generally 1 member(s) of staff on duty.
• The station is not staffed between 22.00 - 05.30.
• There is not an office to obtain help (other than the ticket office).
• There is not a ticket office / travel centre.
• There are 20 stands / bays.
• The stands which have level access are all stands.
• Announcements are audio and visual.
• The bus companies operating within this station are Stagecoach, Arriva and Redline.
• There is a taxi rank at the station.
• The taxi rank is located within Market Square.
• The taxi rank is 16m (17yd 1ft) from the access point in Walton Street.
• There is not a wheelchair to borrow.
• Shops and services within the station include a coffee shop within the waiting room.
• All key concourse shops and services have level access.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1, 2, 3, 4.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are moderate to good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located on ground floor walkway, before the council office entrance on the left.
• The lift is a standard lift.
• The floors which are accessible by this lift are Bus Station and 1, 2, 3 and 4 of the shopping centre.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 35m (38yd 10in) from the Council Office entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 100cm (3ft 3in).
• The dimensions of the lift are 180cm x 190cm (5ft 11in x 6ft 3in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• Accessible toilet facilities are available.
• The accessible toilet cubicle was being used for storage at the time of the survey.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 9m (9yd 2ft) from the waiting room entrance.
  • This accessible toilet is located within the waiting room.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from a staff member.
  • The door opens inwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 136cm (4ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 78cm (2ft 7in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the waiting room.
  • The female and male toilets are approximately 11m (12yd 1in) from the waiting room entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water cannot be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.