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Aylesbury Bus Station

Friars Square Shopping Centre, Great Western Street, Aylesbury, Buckinghamshire, HP20 2QF

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Access Guide

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Introduction

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Aylesbury.

COVID-19 Information

Opening Times

  • This service is open 24 hours.

Parking

  • The venue does not have its own car park.

Access Point (Great Western Street (A41) - Junction with Walton Street)

  • Access Point View
    • This information is for the access point located under Friars Square Shopping Centre.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located at the access point.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
  • Step(s) View
    • The step(s) is/are located either side of the slope.
    • There is/are 1 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are 14cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Waiting Room)

  • Entrance View
    • This information is for the entrance located next to bus stop 3.
    • There is step-free access at this entrance.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 200cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Inside Access (Waiting Area)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • Fixed seating with armrests is available.
    • There is a coffee kiosk within the waiting room.
    • There are several information boards located around the waiting room.
    • Information boards have audio and visual announcements.

Bus Station

  • The station is staffed.
  • There are generally 1 member(s) of staff on duty.
  • The station is not staffed between 22.00 - 05.30.
  • There is not an office to obtain help (other than the ticket office).
  • There is not a ticket office / travel centre.
  • There are 20 stands / bays.
  • The stands which have level access are all stands.
  • Announcements are audio and visual.
  • The bus companies operating within this station are Stagecoach, Arriva and Redline.
  • There is a taxi rank at the station.
  • The taxi rank is located within Market Square.
  • The taxi rank is 16m (17yd 1ft) from the access point in Walton Street.
  • There is not a wheelchair to borrow.
  • Shops and services within the station include a coffee shop within the waiting room.
  • All key concourse shops and services have level access.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2, 3, 4.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located on ground floor walkway, before the council office entrance on the left.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Bus Station and 1, 2, 3 and 4 of the shopping centre.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 35m (38yd 10in) from the Council Office entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 180cm x 190cm (5ft 11in x 6ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Toilet

  • Accessible toilet facilities are available.
  • The accessible toilet cubicle was being used for storage at the time of the survey.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 9m (9yd 2ft) from the waiting room entrance.
    • This accessible toilet is located within the waiting room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from a staff member.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 90cm (2ft 11in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 180cm x 200cm (5ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 136cm (4ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 78cm (2ft 7in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water cannot be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.