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Aylesbury Waterside Theatre

Exchange Street, Aylesbury, HP20 1UG

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located on Levels 1, 3 and 4.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located on Levels 1, 3 and 4.
    • Female and male step-free standard toilet facilities are located on all floors.
  • Changing Facilities View
    • Parent and baby changing facilities are located on Levels 1, 3 and 4, within the toilets with adaptations.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • There is a public car park located off Exchange Street.
    • The name of the car park is Waterside Multi-Storey Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Entrance

  • This entrance is located at the front of the building on Exchange Street.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors are permanently held open.
  • The width of the opening is 202cm.
  • The doors have a low colour contrast.

Reception (Box Office)

  • Location View
    • The reception is located straight ahead as you enter, within the lobby.
    • The distance from the entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 90cm.
    • There is not a lowered section at the desk.
    • The reception has a television, screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey.

Getting Around

  • Access View
    • There is step-free access between floors via lift.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: Circle 2, and the majority of Circle 1 and the Stalls.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include pillars and moveable physical obstructions.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is patterned.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests, chairs without armrests and armchairs.
    • Lighting levels vary due to the use of large glazed walls or windows.

Eating and Drinking

  • Location and Access View
    • The café/bar area is to the left of the box office on the ground floor (Level 1).
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located to the left of the box office on the ground floor (Level 1).
    • There is step-free level access to the counter.
    • The height of the counter is 110cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 80cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 123cm.
    • The payment machine is moveable.
    • The service counter was surveyed.
    • The counter is located to the right of the entrance.
    • There is step-free level access to the counter.
    • This is a popcorn, ice cream and snack counter.
    • The height of the counter is 101cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 82cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 120cm.
    • The payment machine is moveable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: menu boards, countertop and mobile phone app.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor colour contrast varies between low and high.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the use of large glazed walls.

Theatre

  • Theatre Information View
    • Advanced bookings are available.
    • Concessions are available.
    • Captioned performances are available.
    • Signed performances are available.
    • Audio described performances are available.
    • Autism friendly/relaxed performances are available.
    • Sensory friendly performances are available.
    • There is a fixed hearing assistance system.
    • There is a fixed loop available via an app.
      Headphones are available from the box office.
  • Auditorium View
    • The most accessible route to the auditorium has step-free level access.
    • Doors are held open along the most accessible route.
    • The most accessible route to a row of seating has step-free level access.
    • The following areas have stepped access: Circle 2 on Level 4.
    • The designated seating area is located in the Stalls and on Circle 1 .
    • View the seating plan/auditorium map (opens new tab) .
    • The flooring is patterned.
    • Seating available in the auditorium includes: flip-down seats with armrests and chairs with armrests.

Seating Area (Stalls)

  • Location and Access View
    • The main auditorium/stalls are located on the ground floor (Level 1).
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 198cm.
    • The doors have a high colour contrast.
    • There is a second set of double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 198cm.
    • The doors have a high colour contrast.
  • Seating Area View
    • There is not step-free level access throughout.
    • There is stepped access to most of the stalls section.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is patterned.
    • Seating available in this area includes: chairs with armrests and flip-down seats with armrests.
    • Some seating is fixed.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels vary due to the size of the space.
    • There are permanent spaces within the seating rows at level access, to accommodate wheelchair users.
      There are additional areas - Slips A and B - on both sides of the auditorium with non-fixed seating.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the ground floor (Level 1).
    • The distance from the box office is 8m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 94cm.
    • The door has a twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 180cm (width) x 221cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 121cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 110cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 100cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 130cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 140cm from the floor.
    • The height of the baby change facility when in use is 78cm.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.

Lift

  • The lift surveyed is located to the right of the box office in the foyer.
  • The distance from the box office is 8m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • Standard Lift View
    • Levels 1, 2, 3 and 4 can be accessed by this lift.
    • The lift door has a low colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1000kg.
    • The control buttons have a low colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 90cm.
    • The internal dimensions of the lift are 122cm (width) x 176cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a low colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator and an audible announcer.
    • The lift has a separate door to exit.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Stairs

  • The stairs are located to the right as you enter the building.
  • Levels 1, 2, 3 and 4 can be accessed by these stairs.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • Lighting levels vary due to the use of large glazed walls or windows.

Seating Area (Circle 1)

  • Location and Access View
    • Circle 1 is located on Level 3.
    • The most accessible route has a lift.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 145cm.
    • The doors have a low colour contrast.
    • There is a second set of double manual doors.
    • The doors open away from you.
    • The doors require effort to open.
    • The width of the opening is 145cm.
    • The doors have a low colour contrast.
  • Seating Area View
    • There is not step-free level access throughout.
    • There is stepped access to the lower part of the Circle.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • The flooring is patterned.
    • Seating available in this area includes: chairs with armrests and flip-down seats with armrests.
    • Some seating is fixed.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were low at the time of the survey.