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Darlington's Aylesbury

8 Cambridge Street, Aylesbury, HP20 1RS

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Access Guide

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Overview

  • About View
    • There is not a toilet with adaptations available.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • The following areas have stepped access: the first floor seating area and the toilet.
    • There are no doors along circulation routes.
    • Access throughout may include narrow walkways and narrow openings.
    • The ground and first floor can be accessed via stairs.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • The step-free toilet in Costa Coffee across the road is accessible to Darlington's customers who may find difficulty accessing the upstairs toilet.
    • There is not a water bowl available for assistance dogs.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking and standard parking is available.
    • The on-street designated Blue Badge parking bays are located on Market Square.
    • The Blue Badge bays are clearly marked.

Entrance

  • This entrance is located at the front of the café.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door is permanently held open.
  • The width of the opening is 77cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.

Getting Around

  • Access View
    • There is not step-free access between floors.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: the first floor and the toilet.
  • Circulation View
    • There are no doors to open along circulation routes.
    • Access throughout may include narrow walkways and narrow openings.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • Some flooring is shiny.
    • There is background noise which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.

Eating and Drinking

  • Order and Payment View
    • This area has a counter where food and drink can be ordered and a bar where drinks can be ordered.
    • The service counter was surveyed.
    • The counter is located to the right as you enter the café.
    • There is step-free level access to the counter.
    • The height of the counter is 125cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 90cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is moveable.
    • The bar was surveyed.
    • The bar is located on the first floor, ahead and to the left at the top of the stairs.
    • There is step-free level access to the bar.
    • The height of the bar is 124cm.
    • There is not a lowered section at the bar.
    • The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menu types include: wall-mounted and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free and vegetarian.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is not room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests and armchairs.
    • Furniture available in this area includes: tables and coffee tables.
    • Some tables are fixed.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels vary due to the size of the space.

Stairs

  • The stairs are located to the rear left of the café.
  • The ground and first floor can be accessed by these stairs.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are unmarked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 20cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were even at the time of the survey.

Standard Toilet Facilities

  • The gender neutral toilet facilities were surveyed.
  • The toilet is located on the first floor and to the right.
  • The distance from the top of the stairs is 1m.
  • The most accessible route to the toilet has stepped access.
  • There are no doors to open along the most accessible route.
  • There is one step into the toilet.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • The height of the step is 15cm.
  • There are also 2 steps after the door which have a height of 17cm.
  • There is written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 45cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin.
  • The wash basin has twist/turn mixer taps.
  • Hand drying facilities include: a wall mounted towel dispenser and paper towels.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.