You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include 4 party rooms on the ground floor and 1 on the first floor (party room 3 was being used for storage at the time of survey).
  2 soft play areas on the ground floor (under 5's and ninja soft play for 5 years +).
  An arcade area on the ground floor.
  Mini golf, laser quest, bumper cars, ice skating, interactive football and accessible and standard toilets on the first floor.
  The venue has a mobile baby change unit, please ask a member of staff if you require use of this.
• Friars Square Shopping Centre link (new tab) - click here.
• Friars Square Shopping Centre - Multi-Storey Car Park link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 10:00 - 17:00.
• Tuesday 10:00 - 17:00.
• Wednesday 10:00 - 17:00.
• Thursday 10:00 - 17:00.
• Friday 10:00 - 17:00.
• Saturday 10:00 - 17:00.
• Sunday 10:00 - 19:00.

You are on Location. Skip to the next section.

Location

• The venue is located within Friars Square Aylesbury.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Aylesbury.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is Friars Square Shopping centre.
  • The car park is located Station Way East.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• Comments View
  • For parking details please see the separate Friars Square Shopping Centre - Multi Storey Car Park guide.
  • Free parking is available for Flip Out customers, please see the reception team who will validate your ticket for free.

You are on Access Point (Entrance). Skip to the next section.

Access Point (Entrance)

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• Access Point View
  • This information is for the access point located at the front of the venue, on the ground floor of the shopping centre.
  • There is not an information board/map at this access point.
  • There is step-free access at this access point.
  • There is no gate at this access point.
  • The entrance in photographs 1-4 show there are alternative entrances on either side of the venue.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 16m (17yd 1ft) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are good.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are moderate to good.

You are on Eating and Drinking (The Diner - Ground Floor). Skip to the next section.

Eating and Drinking (The Diner - Ground Floor)

• The following information is for the café.
• The café is located beyond the reception desk, to the right of the escalators.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 40m (43yd 2ft) from the entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• Plastic / takeaway cups are available.
• Plastic / takeaway cutlery is available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Soft Play (Under 5's) - Ground Floor. Skip to the next section.

Soft Play (Under 5's) - Ground Floor

• The soft play area is located on the ground floor, to the rear of the diner.
• The open access width to the area is 90cm.
• There are various pieces of play equipment, some accessed via slides and climbing frames.
• The surface of the flooring is soft matting.
• No shoes can be worn past the entrance gate.
• The lighting levels are low in this area.

You are on Ninja Soft Play (5 Years +) - Ground Floor. Skip to the next section.

Ninja Soft Play (5 Years +) - Ground Floor

• This soft play area is located on the ground floor, to the left of the diner.
• There is an open entrance and exit available at a width of 110cm.
• There are various pieces of equipment accessed via slides and climbing frames.
• The surface of the flooring is soft matting.
• No shoes can be worn past the entrance area.
• The lighting levels are low in this area.

You are on Party Rooms 1 and 2 - Ground Floor. Skip to the next section.

Party Rooms 1 and 2 - Ground Floor

• The doors to the party rooms open away from you (push), are single, heavy and have an opening width of 80cm.
• The light switch is located beyond the entrance to the right at a height of 120cm.
• Tables are at a height of 74cm and benches are at a height of 44cm.
• The table and benches are not fixed.
• Party Room 1 has wooden flooring (photographs 1 - 4 )
• Party Room 2 has laminated flooring (photographs 5 - 8).

You are on Other Floors. Skip to the next section.

Other Floors

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• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G and 1.
  • The escalators steps are not clearly marked.
  • The foot and head of the escalators are not clearly marked.
  • The lighting levels are good.

You are on Lift Access. Skip to the next section.

Lift Access

• For those that cannot use the escalators within the venue please speak to a member of staff at the reception desk who will guide you to the shopping centre lifts which will enable you to gain access to the first floor of the venue via the fire exit. A member of Flip Out staff will then meet you on the first floor.
• Please see the separate Friars Square Shopping Centre guide for lift details.
• The lift was out of service at the time of survey (April 2022).

You are on Party Room 4 - First Floor. Skip to the next section.

Party Room 4 - First Floor

• This party room is located on the first floor, to the rear of the bumper cars area.
• The door opens away from you (push), is single, heavy and has an opening width of 77cm.
• The light switch is beyond the entrance to the right at a height of 120cm.
• Tables are at a height of 72cm and benches are at a height of 55cm.
• The tables and benches are not fixed.
• The surface of the flooring is laminate.

You are on Bumper Cars - First Floor. Skip to the next section.

Bumper Cars - First Floor

• The bumper cars are located on the first floor, approximately 7m to the left from the escalators.
• The gate opens both ways to a width of 75cm.
• There is a member of staff to assist you if required.

You are on Laser Quest - First Floor. Skip to the next section.

Laser Quest - First Floor

• Laser Quest is located on the first floor, approximately 10m from the escalators.
• The door opens away from you (push) to a width of 80cm.
• There are staff members available to give a brief talk on health and safety and to assist you with the equipment.

You are on Level Change (Ramp - Bumper Cars to Mini Golf). Skip to the next section.

Level Change (Ramp - Bumper Cars to Mini Golf)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the first floor, to the rear of the bumper cars area.
• The ramp/slope gradient is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.
• The width of the ramp/slope is 120cm (3ft 11in).

You are on Level Change (Steps - Laser Quest to Golf, Football and the Ice Skating Rink). Skip to the next section.

Level Change (Steps - Laser Quest to Golf, Football and the Ice Skating Rink)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located to the left of Laser Quest on the first floor.
• There is/are 5 step(s) to the area/service.
• The lighting levels at the step(s) are moderate to good.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is not a/are not handrail(s) at the step(s).

You are on Mini Golf - First Floor. Skip to the next section.

Mini Golf - First Floor

• Mini Golf is located on the first floor, to the rear of the ice skating rink, approximately 25m from the escalators.
• There are some holes that will be hard to access due to deep ledges and slopes.
• The surface of the flooring is laminate.
• The lighting levels are low.

You are on Interactive Football - First Floor. Skip to the next section.

Interactive Football - First Floor

• Interactive Football is located to the rear of the bumper cars on the first floor, approximately 19m to the left from the escalators.
• Photograph 1 shows the entrance/exit to the pitch, this is 65cm high and 120cm wide.
• There are staff members available to help you climb through to the pitch.
• The surface of the flooring is felt carpet.
• The lighting levels are low.

You are on Ice Skating Rink - First Floor. Skip to the next section.

Ice Skating Rink - First Floor

• The ice skating rink is located on the first floor, to the right as you exit the escalator.
• There is a gate to access the rink which open towards you (pull) to a width of 75cm.
• There is a step of 25cm in height at this gate.
• The lighting levels are low.

You are on Accessible Toilet (Right Transfer - First Floor). Skip to the next section.

Accessible Toilet (Right Transfer - First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the escalators.
  • This accessible toilet is located on the first floor, to the rear of the bumper cars area.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 200cm x 210cm (6ft 7in x 6ft 11in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 130cm (4ft 3in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, non-infectious waste and waste paper pedal bin disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm (3ft 11in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 101cm (3ft 4in).

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, to the left of party room 4.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the escalators.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels in the female toilets are good.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, to the rear of the bumper cars area.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the escalators.
  • Inside the venue, there is level access to the male toilet(s).
  • Lighting levels in the male toilets are good.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water cannot be provided for an assistance dog.