You are on Summary. Skip to the next section.

Summary

• This guide was created in February 2026.
• There are public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is step free access at this entrance.
• This entrance has more than one set of double doors.
• The doors are automatic.
• There is step-free access throughout the building.
• Accessible toilet facilities are available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are available.
• Left hand transfer accessible toilet facilities can be found at the rear of the store on the right, next to Timber Cutting.
• Baby changing facilities can be found at the rear of the store to the right, next to the Timber Cutting.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located to the left as you enter.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
• Documents/information can be provided in: large print on request.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Crosshill Road.
• The nearest train station is Lenzie.
• For more information on Lenzie Railway Station please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked and signed.
• The nearest designated Blue Badge parking bay is approximately 20m from the main entrance.
• The car park is free for all users.
• Free parking for all users is limited to 4 hours.
• Clearly marked and signed parent and child parking bays are available.

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• Parking View
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 5 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 250cm x 500cm.
  • There is a hatched zone on both sides but not to the rear.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

• The surface of the approach is stone/concrete tiles and block paving.
• There are bollards on the approach which have a minimum width of 15cm and are 100cm high.
• The bollards do not contrast visually with the paving.
• There is step-free access on approach.
• There is a slope with a slight gradient on approach.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There is step-free access at this entrance.
• There are double automatic doors which open by sliding.
• The width of the opening is 169cm.
• There is a second set of doors.
• There are double automatic doors which open by sliding.
• The width of the opening is 219cm.
• There are automatic swing gates and security barriers immediately beyond the entrance.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are over 150cm wide.
• Access throughout the shop is unobstructed.
• There is low visual contrast between the shelving and floor throughout the shop.
• There is background noise in the shop.

You are on Area (Garden Centre and Building Yard). Skip to the next section.

Area (Garden Centre and Building Yard)

• The area is internal and external.
• This area can be found to the left of the store as you enter.
• The width of the door opening is 219cm.
• There is step-free access throughout the area.
• The lighting levels in this area are varied.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are over 150cm wide.
• There is low visual contrast between the shelving and floor in all areas.
• There is no (or very little) background noise in the area.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located directly ahead as you enter.
• The counter is approximately 12m from the main entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The counter is placed in front of a patterned background and has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• The counter is 83cm high.
• There is an assistance button which is 96cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located next to the checkouts, at the front of the store near the exit.
• The counter is approximately 22m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• The counter is 96cm high.
• There is not sufficient space to write or sign documents on the counter.
• There is an assistance button which is 84cm from the floor.
• The counter does not have a hearing assistance system.

You are on Planning Area (Kitchen and Bathrooms). Skip to the next section.

Planning Area (Kitchen and Bathrooms)

• The planning area is located at the rear of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The distance between the floor and the lowest desk is 79cm.
• The distance between the floor and the highest desk is 102cm.
• The standard height for desks is 79cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the rear right of the store.
• The counter is approximately 80m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 80cm high.
• The counter for seated users is 120cm high.
• There is an assistance button which is 130cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located on the right near the exit.
• The counter is approximately 35m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 108cm high.
• The counter for seated users is 73cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the right of the store near the exit.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: staffed checkouts and self-service checkouts.

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• Staffed Checkout(s) View
  • The checkout is 82cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 82cm and 125cm.
  • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This accessible toilet is located at the rear of the store to the right, next to the Timber Cutting counter.
• This accessible toilet is approximately 100m from the main entrance.
• There is step-free access into the accessible toilet.
• Potential obstacles to the accessible toilet include security barriers.
• The security barriers have a width of 205cm.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high visual contrast.
• The width of the accessible toilet door opening is 86cm.
• The door has a lever twist lock.
• No key is required for the accessible toilet.
• The dimensions of the cubicle are 154cm x 240cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet.
• The lateral transfer space is 76cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 89cm.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high visual contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the toilet seat, the toilet roll holder and the hand dryer.
• The following have a less clear visual contrast with their surroundings: the floor.
• There is a pull cord emergency alarm at a recommended height.
• The height of the wash basin is 73cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 90cm.
• The height of the hand dryer is 83cm.
• There is a shelf located where it is not reachable.
• The shelf is positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The coat hooks for seated users are at the recommended height.
• The cubicle also has: a full length mirror and a waste bin without lid.

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• Baby Changing Facilities View
  • There is a flip down baby change table available at a height of 93cm.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is no standard toilet, but the accessible toilet can be used by everyone.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located beyond the checkouts.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 190cm.
• There is a second set of doors.
• The second set of doors are double automatic doors which open by sliding.
• The width of the opening is 194cm.
• There is not a canopy or recess which provides weather protection at this exit for those awaiting pick up.