You are on Summary. Skip to the next section.

Summary

• This guide was created in October 2022.
• There are public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the entrance.
• There is step free access at this entrance.
• This entrance has more than one set of double doors.
• The doors are automatic.
• There is step-free access throughout the building.
• There is a hearing assistance system at the tills and the paint mixing counter.
• Accessible toilet facilities are available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are not available.
• Right hand transfer accessible toilet facilities can be found at the rear of the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located to the left as you enter.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, shallow (garden), wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
• Documents/information can be provided in: large print on request and different languages on request.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Bessingby Road.
• The nearest train station is Bridlington.
• For more information on Bridlington Railway Station please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked and signed.
• The nearest designated Blue Badge parking bay is approximately 15m from the entrance.
• Parking charges apply for all users except Blue Badge holders for a limited time.
• Free parking for all users is limited to 3 hours.
• Clearly marked and signed parent and child parking bays are.

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• Parking View
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 7 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 250cm x 385cm.
  • There is a hatched zone on one side only.
  • The hatched zone is at least 120cm.
  • The dimensions of other designated Blue Badge parking bays vary in size.
  • The designated bay to the right of the entrance offers a hatched zone to one side. The designated bays in the first row of the car park offer hatched zones to one side and the rear. The designated bays in the second row of the car park offer hatched zones to one side and the front.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.
  • Potential obstacles between the Blue Badge parking and the entrance include a marked car park crossing point.
• Paying View
  • Payment signs are located throughout the car park.
  • Payment for parking charges is made via an app/online.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is tarmac and concrete.
• There is step-free access on approach.
• There is a slope with a very easy incline.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located at the front of the building, the doors on the right.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There is step-free access at this entrance.
• There are double automatic doors which open away from you.
• The width of the opening is 153cm.
• There is a second set of doors.
• There are double automatic doors which open away from you.
• The width of the opening is 140cm.
• There are security barriers immediately beyond the entrance.
• The minimum width between the barriers is 137cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are not 150cm+.
• Access throughout the shop is unobstructed.
• There is low colour contrast between the shelving and floor throughout the shop.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is external.
• This area can be found at the rear of the store.
• There are double automatic doors to access this area from the shop.
• The width of the door opening is 152cm.
• There is step-free access throughout the area.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is low colour contrast between the shelving and floor in all walkways.
• There is bench seating in this area.
• There is background noise in the area.

You are on Planning Area (Kitchens & Bathrooms). Skip to the next section.

Planning Area (Kitchens & Bathrooms)

• The planning area is located towards the rear of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The distance between the floor and the lowest desk is 73cm.
• The distance between the floor and the highest desk is 108cm.
• The standard height for desks is 82cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• This accessible toilet is located at the rear of the store.
• This accessible toilet is approximately 75m from the entrance.
• There is step-free access into the accessible toilet.
• There is tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 84cm.
• The door has a locking handle.
• No key is required for the accessible toilet.
• The dimensions of the cubicle are 136cm x 230cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet.
• The lateral transfer space is 66cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser.
• The height of the toilet roll holder is 116cm.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side, a horizontal grab rail on the door and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the hand dryer, the floor, all grab rails, the toilet seat and the toilet roll holder.
• There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
• The height of the wash basin is 73cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 93cm.
• The height of the hand dryer is 90cm.
• The cubicle also has: a full length mirror and a sanitary bin.

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• Comments View
  • There is also a 94cm high push button alarm which can be reached from the toilet.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is no standard toilet, but the accessible toilet can be used by everyone.

You are on Counter (Collection Point). Skip to the next section.

Counter (Collection Point)

• The counter is located to the left as you enter.
• The counter is approximately 40m from the entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The counter has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• The counter is 102cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter does not have a hearing assistance system.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located beyond the checkouts.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which are permanently open.
• The width of the opening is 154cm.
• There is a second set of doors.
• The second set of doors are double automatic doors.
• The width of the opening is 154cm.
• There is not a canopy or recess which provides weather protection at this exit for those awaiting pick up.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located to the right as you enter.
• The counter is approximately 10m from the entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 105cm high.
• There is an assistance button which is 115cm from the floor.
• The counter has a clearly signed hearing assistance system.
• Colleagues are trained to use the hearing system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the left as you enter.
• There is step-free access to the checkout area.
• The route to the checkout area is not unobstructed.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: staffed checkouts.

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• Staffed Checkout(s) View
  • The staffed checkout has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout has a clearly signed hearing assistance system.