You are on Summary. Skip to the next section.

Summary

• This guide was created in September 2023.
• There are no public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is step free access at this entrance.
• This entrance has double doors.
• The door is automatic.
• There is step-free access throughout the building.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are not available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are not available.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located on the left as you enter the store.
• There is a collection point available at this store.
• The collection point is located on the left as you enter the store.
• There is a home delivery service from this store.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), heavy duty (heavy garden), flat-bed and wheeled basket.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Tom Henderson Close.
• Bus number 13 and 60 stop here.
• The nearest train station is Coventry Train Station.

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked.
• The nearest designated Blue Badge parking bay is approximately 20m from the main entrance.
• The car park is free for all users.
• Free parking for all users is limited to 3 hours.
• Clearly marked parent and child parking bays are available.
• There are no Load and Go parking spaces available.

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• Parking View
  • The car park is located at the front of the store.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 3 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 224cm x 462cm.
  • There is a hatched zone on both sides and to the rear.
  • The hatched zone is less than 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.
  • Potential obstacles between the Blue Badge parking and the entrance include a lack of pedestrian walkways to cross the car park.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is tarmac.
• The bollards contrast visually with the tarmac.
• There is step-free access on approach.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located facing the car park.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There are bollards with high visual contrast and a visual identification band in front of the entrance.
• There is step-free access at this entrance.
• There are double automatic doors which open by sliding.
• The width of the opening is 178cm.
• There is a second set of doors.
• There are double automatic doors which are permanently open.
• The width of the opening is 159cm.
• There are security barriers immediately beyond the entrance.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This information is for the entrance located on the far left of the car park.
• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There is an open entrance which is permanently open.
• The width of the opening is 292cm.
• There are security barriers immediately beyond the entrance.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is high visual contrast between the shelving and floor throughout the shop.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is internal.
• This area can be found to the right as you enter the store.
• There are no doors at this entrance to access this area from the shop.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Area (Garden Centre - External). Skip to the next section.

Area (Garden Centre - External)

• The area is external.
• This area can be found to the right of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 142cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Area (Building Yard). Skip to the next section.

Area (Building Yard)

• The area is external.
• This area can be found on the left of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 224cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Planning Area (Kitchen and Bathroom). Skip to the next section.

Planning Area (Kitchen and Bathroom)

• The planning area is located in the centre of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The distance between the floor and the lowest desk is 82cm.
• The distance between the floor and the highest desk is 104cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Click and Collect). Skip to the next section.

Counter (Click and Collect)

• The counter is located Click and Collect.
• The counter is approximately 20m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 83cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
• There is an assistance button which is 120cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the far end of the store.
• The counter is approximately 70m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 88cm high.
• There is an assistance button which is 110cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located on the left hand side of the store.
• The counter is approximately 24m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 105cm high.
• The counter for seated users is 76cm high.
• There is an assistance button which is 79cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located on the right as you enter the TradePoint entrance.
• The counter is approximately 2m from the TradePoint entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 108cm high.
• The counter for seated users is 72cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located on the left as you enter the store.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: staffed checkouts and self-service checkouts.

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• Staffed Checkout(s) View
  • The checkout is 83cm high.
  • The checkout for seated users is 66cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 82cm and 150cm.
  • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• Toilets are currently unavailable as they are being refurbished.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• Toilets are currently unavailable as they are being refurbished.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located directly behind the checkouts.
• The exit area/door is clearly signed.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 210cm.
• There is a second set of doors.
• The second set of doors is an open exit which is permanently open.
• The width of the opening is 304cm.
• There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.