You are on Summary. Skip to the next section.

Summary

• This guide was created in August 2023.
• There are no public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is ramped/sloped access at this entrance.
• This entrance has more than one set of double doors.
• The doors are automatic.
• There is step-free access throughout the building.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
• Step-free ambulant toilet facilities are available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are available.
• Right hand transfer accessible toilet facilities can be found at the rear left of the building.
• Ambulant toilet facilities can be found at the rear left of the building.
• Baby changing facilities can be found at the rear left of the building.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a collection point available at this store.
• The collection point is located ahead and right from the main entrance.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame) and flat-bed.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Shakespeare Road.
• The nearest train station is Eastleigh.
• For more information on Eastleigh train station please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked.
• The nearest designated Blue Badge parking bay is approximately 5m from the main entrance.
• The car park is free for all users.
• Clearly marked parent and child parking bays are available.
• There are no Load and Go parking spaces available.

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• Parking View
  • The car park is located at the front of the store.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 6 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 286cm x 462cm.
  • There is a hatched zone at the rear only.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located at the front of the store.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is ramped/sloped access at this entrance.
• A width of at least 150cm and There is a ramp with a slight gradient .
• There are double automatic doors which open by sliding.
• The width of the opening is 159cm.
• There is a second set of doors.
• There are double automatic doors which open by sliding.
• The width of the opening is 147cm.
• There are security barriers immediately beyond the entrance.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the majority of the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• Access throughout the shop is unobstructed.
• There is low colour contrast between the shelving and floor in the majority of walkways.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is external.
• This area can be found at the rear of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 214cm.
• There is step-free access throughout the area.
• The majority of aisle widths are 150cm+.
• There is high colour contrast between the shelving and floor in all areas.

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• Comments View
  • There is a slight slope after the entrance to the garden centre.
  • There is a second similar entrance to the garden centre.

You are on Planning Area (Design Centre). Skip to the next section.

Planning Area (Design Centre)

• The planning area is located at the rear of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The standard height for desks is 73cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located to the right after the main entrance.
• The counter is approximately 17m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 82cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
• The counter does not have a hearing assistance system.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located in the centre of the store.
• The counter is approximately 34m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 77cm high.
• There is sufficient space to write or sign documents on the counter.
• There is an assistance button which is 88cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located to the right of the main entrance.
• The counter is approximately 26m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 71cm high.
• The counter for seated users is 86cm high.
• The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
• The counter does not have a hearing assistance system.

You are on Service (Timber Cutting). Skip to the next section.

Service (Timber Cutting)

• The service is located at the rear of the store.
• The service is approximately 44m from the main entrance.
• Clear signage for the service is not visible from the entrance.
• There is step-free access to the service.
• The lighting levels at the service are good.
• There is an assistance button which is 108cm from the floor.
• The service does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the right of the main entrance.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are moderate to good.
• The store has: staffed checkouts and self-service checkouts.

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• Staffed Checkout(s) View
  • The checkout is 102cm high.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 150cm and 122cm.
  • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• This accessible toilet is located at the rear left of the store.
• This accessible toilet is approximately 45m from the main entrance.
• There is step-free access into the accessible toilet.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 81cm.
• The door has a locking handle.
• The dimensions of the cubicle are 150cm x 170cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet.
• The lateral transfer space is 95cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• There is a lid attached to the toilet seat.
• The height of the toilet seat above floor level is 46cm.
• The toilet has a covered cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 95cm.
• The following grab rails are available: a horizontal grab rail on the door and a vertical rail on the right side of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the dropdown rail, all grab rails and the floor.
• The following have a less clear colour contrast with their surroundings: the toilet roll holder, the hand dryer, the toilet seat, the towel dispenser and the internal door.
• There is a pull cord emergency alarm at a recommended height.
• The height of the wash basin is 80cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 112cm.
• The height of the hand dryer is 95cm.
• The height of the towel dispenser is 112cm.
• The cubicle also has: a waste bin with lid and a sanitary bin.
• The cubicle does not have a mirror and coat hooks.

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• Baby Changing Facilities View
  • There is a flip down baby change table available at a height of 82cm.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is no standard toilet, but the accessible toilet can be used by everyone.

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Exit

• This information is for the exit located to the right of the main entrance, after the checkouts.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• There is ramped/sloped access at this exit.
• A width of at least 150cm and There is a ramp with a slight gradient .
• There are double automatic doors which open by sliding.
• The width of the opening is 183cm.
• There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.