You are on Summary. Skip to the next section.

Summary

• This guide was created in July 2023.
• There are public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is step free access at this entrance.
• This entrance has double doors.
• The doors are automatic.
• There is step-free access throughout the building.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• There is a hearing assistance system at the tills.
• Accessible toilet facilities are available.
• Step-free ambulant toilet facilities are not available.
• Step-free standard toilet facilities are available.
• Right hand transfer accessible toilet facilities can be found at the far right side of the store.
• Female and male standard toilet facilities can be found at the far right side of the store.
• Baby changing facilities can be found in the Accessible toilet at the far right side of the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located next to the checkouts at the front of the store.
• There is a collection point available at this store.
• The collection point is located next to the checkouts at the front of the store.
• There is a home delivery service from this store.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
• Documents/information can be provided in: large print on request and different languages on request.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• The nearest bus stop is located opposite the Morrisons store on The Link.
• The nearest train station is Evesham.

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked.
• The nearest designated Blue Badge parking bay is approximately 22m from the entrance.
• Clearly marked parent and child parking bays are available.

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• Parking View
  • The car park is located in front of the store.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 8 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 248cm x 470cm.
  • There is a hatched zone on both sides but not to the rear.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located centrally at the front of the store.
• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There are bollards with high colour contrast and a visual identification band in front of the entrance.
• There is step-free access at this entrance.
• There are double automatic doors which open by sliding.
• The width of the opening is 200cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is high colour contrast between the shelving and floor in the majority of walkways.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is internal and external.
• This area can be found to the left side of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 150cm.
• There is step-free access throughout the area.
• The lighting levels in this area are varied.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high colour contrast between the shelving and floor in the majority of walkways.
• There is no (or very little) background noise in the area.

You are on Planning Area (Kitchens and Bathrooms). Skip to the next section.

Planning Area (Kitchens and Bathrooms)

• The planning area is located Centrally in the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The distance between the floor and the lowest desk is 73cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats with armrests on both sides.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located in the rear left corner of the store.
• The counter is approximately 45m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 77cm high.
• There is an assistance button which is 90cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located centrally in the store.
• The counter is approximately 20m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 76cm high.
• There is an assistance button which is 120cm from the floor.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located at the front right of the store.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: a staffed checkout and self-service checkouts.

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• Staffed Checkout(s) View
  • The checkout is 82cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
  • The checkout has a clearly signed hearing assistance system.
  • The following staffed checkouts have a hearing assistance system: The Cash and Card checkout.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 90cm and 150cm.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Accessible Toilet (Right Hand Transfer). Skip to the next section.

Accessible Toilet (Right Hand Transfer)

• This accessible toilet is located at the far right side of the store.
• This accessible toilet is approximately 40m from the entrance.
• There is step-free access into the accessible toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 82cm.
• The door has a twist lock.
• No key is required for the accessible toilet.
• The dimensions of the cubicle are 195cm x 218cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the right of the toilet.
• The lateral transfer space is 130cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 117cm.
• The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a vertical grab rail on the transfer side and a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the toilet roll holder, the hand dryer, the floor, the dropdown rail, the internal door and all grab rails.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
• The height of the wash basin is 72cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 104cm.
• The height of the hand dryer is 99cm.
• The cubicle also has: a full length mirror, a sanitary bin and a nappy/incontinence items bin.
• The cubicle does not have coat hooks.

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• Baby Changing Facilities View
  • There is a flip down baby change table available at a height of 90cm.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• This toilet is located the far right side of the store.
• This toilet is approximately 40m from the entrance.
• There is step-free access into the toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• The male standard toilet was surveyed.
• There is also a female toilet in the same location.
• The colour contrast between the external toilet door and wall is high for both female and male.
• The wash basin tap type is lever mixer.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located at the front of the store beyond the checkouts.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 192cm.
• There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
• There are bollards with high colour contrast and a visual identification band beyond the exit.