Access Guide
Summary
- This guide was created in June 2023.
- There are no public transport links within 200m of the venue.
- The venue shares another venue's parking.
- A designated drop off point is not available.
- The most accessible entrance is the main entrance.
- There is step free access at this entrance.
- This entrance has double doors.
- The doors are automatic.
- There is step-free access throughout the building.
- There is not a designated safe place which can be used by people who may feel scared or at risk.
- Accessible toilet facilities are available.
- Step-free standard toilet facilities are available.
- Baby change facilities are available.
- Left hand transfer accessible toilet facilities can be found to the rear left of the store, via the staff area door.
- Baby changing facilities can be found to the rear left of the store, via the staff area door.
Public Transport
- Please click here for opening times and directions to this store.
- There is not a bus stop within approximately 150m of the venue.
- The nearest bus stop is located on Gort Na Bró.
- The nearest train station is Galway (Ceannt).
- For more information on Galway (Ceannt) Railway Station please click here (opens new tab).
Getting Help and Assistance
- Click + Collect is available at this store.
- The Click + Collect point is located to the left as you enter, before the checkouts.
- The types of trolley available at this store include: standard, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
- An assistance dog toilet or toileting area is not available at the store.
- Water bowls for assistance dogs are not available.
Parking
- The store has shared parking facilities which do not need to be booked in advance.
- Blue Badge parking is available.
- Blue Badge parking is clearly marked and signed.
- The nearest designated Blue Badge parking bay is approximately 10m from the main entrance.
- The car park is free for all users.
- Free parking for all users is limited to 3 hours.
- Clearly marked and signed parent and child parking bays are.
- There are no Load and Go parking spaces available.
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Parking
View
- The car park is located at the front of the building.
- The car park type is multi storey.
- The car park surface is tarmac.
- Parking spaces are provided on a first come first serve basis.
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Blue Badge Parking
View
- There are 8 Blue Badge parking bays.
- The dimensions of the Blue Badge bays are 264cm x 620cm.
- There is a hatched zone on one side only.
- The hatched zone is less than 120cm.
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Access from the Car Park
View
- The entrance is clearly visible from the car park.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs with tactile paving and a lack of pedestrian walkways to cross the car park.
Approach
- The surface of the approach is block paving.
- There are bollards on the approach which have a minimum width of 173cm and are 103cm high.
- The bollards contrast visually with the paving.
- There is step-free access on approach.
Entrance
- This information is for the entrance located at the front of the building, to the right.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There are bollards with good colour contrast and a visual identification band in front of the entrance.
- The minimum width between the bollards is 173cm.
- There is step-free access at this entrance.
- There is an open entrance.
- The width of the opening is 242cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 210cm.
- There are fixed barriers immediately beyond the entrance.
- The minimum width between the barriers is 188cm.
Shop
- There is step-free access throughout the shop.
- The lighting levels in the shop are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the shop.
- All flooring in the shop is smooth and even.
- The majority of aisle widths are 150cm+.
- Access throughout the shop is unobstructed.
- There is poor colour contrast between the shelving and floor in the majority of walkways.
- There is a mixture of seating with and without armrests throughout the shop.
- There is background noise in the shop.
Area (Garden Centre)
- The area is internal and external.
- This area can be found to the left of the store.
- There are double automatic doors which open by sliding to access this area from the shop.
- The width of the door opening is 165cm.
- There is step-free access throughout the area.
- The lighting levels in this area are good.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The majority of aisle widths are 150cm+.
- There is poor colour contrast between the shelving and floor in the majority of walkways.
- There is a mixture of seating with and without armrests in this area.
- There is background noise in the area.
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Comments
View
- There is a slope with a very easy incline in the doorway.
Planning Area (Kitchens and Bathrooms)
- The planning area is located to the left of the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 79cm.
- The distance between the floor and the highest desk is 102cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are high stools only.
- There is sufficient space for a wheelchair user to use the planning area.
Counter (Collection Point)
- The counter is located to the left as you enter, before the checkouts.
- The counter is approximately 35m from the main entrance.
- Clear signage for the counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 106cm high.
- The counter for seated users is 82cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter does not have a hearing assistance system.
Counter (Paint Mixing)
- The counter is located towards the centre of the store.
- The counter is approximately 35m from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 105cm high.
- The counter for seated users is 76cm high.
- There is sufficient space to write or sign documents on the counter.
- There is an assistance button which is 86cm from the floor.
- The counter does not have a hearing assistance system.
- There are high stools at the counter.
Counter (Timber Cutting)
- The counter is located to the rear right of the store.
- The counter is approximately 85m from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 102cm high.
- There is an assistance button which is 112cm from the floor.
- The counter does not have a hearing assistance system.
Counter (TradePoint)
- The counter is located to the left as you enter, before collections and checkouts.
- The counter is approximately 30m from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 106cm high.
- The counter for seated users is 82cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
- The counter does not have a hearing assistance system.
Checkouts
- The checkout area is located at the front of the store, to the left as you enter from the main entrance.
- There is step-free access to the checkout area.
- The checkout area is clearly signed.
- The lighting levels at the checkout area are good.
- The store has: staffed checkouts and self-service checkouts.
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Staffed Checkout(s)
View
- The checkout is 102cm high.
- The checkout for seated users is 82cm high.
- There is not a clear knee recess beneath the staffed checkout for seated users.
- The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
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Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkouts vary between 82cm and 147cm.
- The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
- There is a hand-held scanner.
- Colleagues can provide assistance with using the self-service checkouts.
Accessible Toilet (Right Hand Transfer - Staff Area)
- This accessible toilet is located to the rear left of the store, via the staff area door.
- This accessible toilet is approximately 100m from the main entrance.
- There is step-free access into the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- There is a manual door which opens outwards and has a good colour contrast.
- The width of the accessible toilet door opening is 94cm.
- The door has a twist lock.
- A key is required for the accessible toilet.
- The key can be obtained from a member of staff with the code.
- The dimensions of the cubicle are 162cm x 280cm and it has a turning space of at least 150cm x 150cm.
- There is a lateral transfer space to the right of the toilet.
- The lateral transfer space is 88cm (from the side of the toilet pan to the wall).
- There is a lever flush on the non transfer side.
- The height of the toilet seat above floor level is 48cm.
- The toilet has a cistern to lean back against.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser and the hand dryer.
- The height of the toilet roll holder is 95cm.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the non transfer side, vertical grab rails on both sides of the wash basin and a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor, the toilet roll holder and the hand dryer.
- The following have a less clear colour contrast with their surroundings: the toilet seat.
- There is a pull cord emergency alarm at a recommended height.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 94cm.
- The height of the hand dryer is 121cm.
- There is not a shelf.
- The cubicle also has: a waste bin without lid and a sanitary bin.
- The cubicle does not have a full length mirror and coat hooks.
Parent and Baby Room / Breastfeeding Room (Staff Area)
- This parent and baby room is located to the rear left of the store, via the staff area door.
- This parent and baby room is approximately 100m from the main entrance.
- There is step-free access into the parent and baby room.
- There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
- A key is required for the room.
- The key can be obtained from a member of staff with the code.
- There is a baby change facility which is not at a recommended height.
- The wash basin tap type is twist/turn.
- There is a toilet in the parent and baby room.
- Waste bins include: a general waste bin with lid.
Standard Toilet
- There is no standard toilet.
Exit
- This information is for the exit located beyond the checkouts.
- The exit area/door is clearly signed.
- There is a dark mat or floor marking at this exit that might be perceived as a hole.
- There are security barriers before the exit.
- The minimum width between the barriers is 188cm.
- A colleague is available at this exit to assist customers.
- There is step-free access at this exit.
- There are double automatic doors which opens by sliding.
- The width of the opening is 162cm.
- There is a second set of doors.
- The second set of doors is an open exit.
- The width of the opening is 242cm.
- There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
- There are bollards with good colour contrast and a visual identification band beyond the exit.
- The minimum width between the bollards is 173cm.