You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Great Yarmouth.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is 1 other entrance.
  • There is stepped access at the other entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include permanent physical obstructions and moveable physical obstructions.
• Getting Help and Assistance View
  • Seating is not available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located at the rear left hand side of the store, after main entrance.
  • The toilet with adaptations has a right hand transfer space.
  • Female and male step-free standard toilet facilities are located at the rear left hand side of the store, after main entrance.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the store.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There are 12 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 140cm.
  • The nearest designated bay is 15m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has bollards.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located to the left hand side of the building.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 210cm.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 227cm.
• The doors have a low colour contrast.
• There are security barriers at the entrance.
• The maximum width between them is 188cm.

You are on Shop Floor. Skip to the next section.

Shop Floor

• There is step-free level access throughout.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are over 180cm.
• Some of the aisles are obstructed by product overflow and displays.
• Some flooring is shiny.
• There is a low visual contrast between the shelving and floor in the majority of walkways.
• There is background noise.
• There is wayfinding, product and overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Customers can obtain online items from the customer collection point, to the left of the checkouts.
• Lighting levels vary due to the size of the space.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located to the left of the checkouts.
• The distance from the main entrance is 70m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 97cm.
• There is not a lowered section at the counter.
• The card payment machine is at a height of 103cm.
• The payment machine is moveable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Some flooring is shiny.
• Lighting levels were even at the time of the survey.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located in the centre of the store.
• The distance from the main entrance is 65m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 105cm.
• There is a lowered section at the counter.
• The height of the lowered section is 75cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the rear right of the store.
• The distance from the TradePoint entrance is 70m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Counter (Kitchen and Bathroom Design). Skip to the next section.

Counter (Kitchen and Bathroom Design)

• The counter is located in the centre of the store.
• The distance from the entrance is 40m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 100cm.
• There is a lowered section at the counter.
• The height of the lowered section is 80cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests and high stools.

You are on Staffed Checkouts. Skip to the next section.

Staffed Checkouts

• The staffed checkout area is located to the right as you enter via the main entrance.
• The store has payment counters.
• There is step-free level access to the staffed checkout area.

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• Payment Counter View
  • The payment counter surveyed is located to the left of the checkouts.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 83cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 66cm.
  • The card payment machine is at a height of 89cm.
  • The payment machine is moveable.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels vary due to the use of large glazed walls or windows.

You are on Self-Service Checkouts. Skip to the next section.

Self-Service Checkouts

• The self-service checkout area is located to the right as you enter via the main entrance.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket and basket and trolley combined shops.
• Lowered self-service touchscreens are not available.

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• Standard Touchscreens View
  • The self-service checkout surveyed was a basket shop touchscreen.
  • The height of the touchscreen display ranges from 107cm to 123cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 86cm.
  • The height of the loading area is 61cm.
  • The height of the packing area is 81cm.
  • The card payment machine is at a height of 86cm.
  • The payment machine is moveable.
  • Assistance is available at the self-serve checkouts.
• Scanner Touchscreens View
  • The height of the touchscreen display ranges from 107cm to 123cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The card payment machine is at a height of 86cm.
  • The payment machine is moveable.
  • Assistance is available at the scanner shop self-serve touchscreens.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the rear left of the store after main entrance.
  • The distance from the main entrance is 80m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 81cm.
  • The door has a lever twist lock.
  • Internally the door has a medium colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 195cm (width) x 252cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 132cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 113cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 102cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 97cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 91cm.
  • The walls and floor colour contrast varies between low and high.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This entrance is located to the far right of the store.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is ramped and stepped access at the entrance.
• The ramp bypasses the step.
• The ramp has a slight gradient.
• The ramp is over 150cm wide.
• There are no handrails for the ramp.
• There is one step.
• There are no handrails for the step.
• The step is clearly marked.
• The height of the step is not between 15cm and 18cm.
• The height of the step is 5cm.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 276cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located to the left after TradePoint entrance.
• The distance from the TradePoint entrance is 5m.
• The most accessible route to the counter has step-free level access.
• Doors are held open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 93cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 97cm.
• The payment machine is moveable.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels vary due to the use of large glazed walls or windows.

You are on Exit. Skip to the next section.

Exit

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 204cm.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 240cm.
• The doors have a low colour contrast.