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B&Q Halifax

Shroggs Road, Halifax, West Yorkshire, HX3 5HZ

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Access Guide

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Summary

  • This guide was created in July 2023.
  • There are public transport links within 200m of the venue.
  • The venue has its own parking.
  • A designated drop off point is not available.
  • The most accessible entrance is the main entrance.
  • There is step free access at this entrance.
  • This entrance has double doors.
  • The door is automatic.
  • There is step-free access throughout the building.
  • There is not a designated safe place which can be used by people who may feel scared or at risk.
  • Accessible toilet facilities are available.
  • Step-free ambulant toilet facilities are available.
  • Step-free standard toilet facilities are available.
  • Baby change facilities are available.
  • Left hand transfer accessible toilet facilities can be found at the rear centre of the store.
  • Ambulant toilet facilities can be found within the accessible toilet cubicle at the rear centre of the store.
  • Female and male standard toilet facilities can be found at the rear centre of the store.
  • Baby changing facilities can be found at the rear centre of the store.

Getting Help and Assistance

  • Click + Collect is available at this store.
  • The Click + Collect point is located at the front of the store, to the left as you enter via the main entrance.
  • There is a collection point available at this store.
  • The collection point is located at the front of the store, to the left as you enter via the main entrance.
  • The following are available to borrow: wheelchairs.
  • The types of trolley available at this store include: standard, standard with baby seat, shallow (garden), wheelchair attachable, board carrier (A-frame), heavy duty (heavy garden), flat-bed and wheeled basket.
  • An assistance dog toilet or toileting area is not available at the store.
  • Water bowls for assistance dogs are available.

Public Transport

Parking

  • The store has its own parking facilities which do not need to be booked in advance.
  • Blue Badge parking is available.
  • Blue Badge parking is clearly marked and signed.
  • The nearest designated Blue Badge parking bay is approximately 5m from the main entrance.
  • The car park is free for all users.
  • Free parking for all users is limited to 180 minutes.
  • Clearly marked parent and child parking bays are available.
  • There are no Load and Go parking spaces available.
  • Parking View
    • The car park is located in front of the store.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
    • Parking spaces are provided on a first come first serve basis.
  • Blue Badge Parking View
    • There are more than 10 Blue Badge parking bays.
    • The dimensions of the Blue Badge bays are 230cm x 457cm.
    • There is a hatched zone on both sides and to the rear.
    • The hatched zone is at least 120cm.
  • Access from the Car Park View
    • The entrance is clearly visible from the car park.
    • Potential obstacles between the Blue Badge parking and the entrance include level changes with no dropped kerbs.

Approach (Main Entrance)

  • The surface of the approach is block paving.
  • There are bollards on the approach which have a minimum width of 225cm and are 100cm high.
  • The bollards contrast visually with the paving.
  • There is step-free access on approach.

Entrance (Main Entrance)

  • This information is for the entrance located at the front centre of the store.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • A colleague is available at this entrance to assist customers.
  • There is step-free access at this entrance.
  • There is an open entrance which is permanently open.
  • The width of the opening is 240cm.
  • There is a second set of doors.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 235cm.
  • There are security barriers immediately beyond the entrance.

Approach (TradePoint)

  • The surface of the approach is tarmac and concrete.
  • There are bollards on the approach which have a minimum width of 219cm and are 102cm high.
  • The bollards have an visual identification band which contrasts with the paving.
  • There is step-free access on approach.

Entrance (TradePoint)

  • This information is for the entrance located at the front right of the store.
  • The entrance area/door is clearly signed.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • A colleague is available at this entrance to assist customers.
  • There is step-free access at this entrance.
  • There is a single automatic door which open by sliding.
  • The width of the opening is 149cm.
  • There are security barriers immediately beyond the entrance.

Shop

  • There is step-free access throughout the shop.
  • The lighting levels in the shop are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the shop.
  • All flooring in the shop is smooth and even.
  • The flooring has a very shiny finish which may cause glare or look slippery to some people.
  • The majority of aisle widths are 150cm+.
  • Access throughout the shop is unobstructed.
  • There is high colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the shop.

Area (Garden Centre and Building Yard)

  • The area is external.
  • This area can be found at the right side of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 292cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are varied.
  • Wayfinding signage is not provided.
  • The majority of aisle widths are 150cm+.
  • There is high colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Planning Area (Kitchens and Bathrooms)

  • The planning area is located at the rear left of the store.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The distance between the floor and the lowest desk is 80cm.
  • The distance between the floor and the highest desk is 102cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There are stools and some chairs without armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Counter (Collections)

  • The counter is located to the left as you enter via the main entrance.
  • The counter is approximately 3m from the main entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 106cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter does not have a hearing assistance system.

Counter (Paint Mixing)

  • The counter is located in the centre of the store, facing the exit.
  • The counter is approximately 25m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 106cm high.
  • The counter for seated users is 76cm high.
  • There is an assistance button which is 117cm from the floor.
  • The counter does not have a hearing assistance system.

Service (Timber Cutting)

  • The service is located at the rear right of the store.
  • The service is approximately 45m from the main entrance.
  • Clear signage for the service is not visible from the entrance.
  • There is step-free access to the service.
  • The lighting levels at the service are good.
  • There is an assistance button which is 120cm from the floor.
  • The service does not have a hearing assistance system.

Counter (TradePoint Pay and Collect)

  • The counter is located to the right as you enter via the TradePoint entrance.
  • The counter is approximately 3m from the TradePoint entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 93cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter does not have a hearing assistance system.

Counter (TradePoint Order and Collect - Pay and Collect)

  • The counter is located at the front right as you enter via the TradePoint entrance.
  • The counter is approximately 5m from the TtradePoint entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 108cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter does not have a hearing assistance system.

Checkouts

  • The checkout area is located at the front centre of the store.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: staffed checkouts and self-service checkouts.
  • Staffed Checkout(s) View
    • The checkout is 102cm high.
    • The checkout for seated users is 66cm high.
    • There is not a clear knee recess beneath the staffed checkout for seated users.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout does not have a hearing assistance system.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkouts vary between 66cm and 150cm.
    • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
    • There is a hand-held scanner.
    • Colleagues can provide assistance with using the self-service checkouts.

Accessible Toilet (Left Hand Transfer)

  • This accessible toilet is located at the rear centre of the store.
  • This accessible toilet is approximately 65m from the main entrance.
  • There is step-free access into the accessible toilet.
  • There is Braille and pictorial signage on or near the toilet door.
  • There is a manual door which opens outwards and has a medium colour contrast.
  • The width of the accessible toilet door opening is 83cm.
  • The door has a lever twist lock.
  • No key is required for the accessible toilet.
  • The dimensions of the cubicle are 240cm x 246cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the toilet but it is obstructed.
  • The lateral transfer space is 66cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the non transfer side.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 41cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
  • The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
  • The height of the toilet roll holder is 104cm.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, vertical grab rails on both sides of the wash basin, a vertical grab rail on the transfer side and a horizontal grab rail on the door.
  • There is a dropdown rail on the transfer side.
  • The following have a high colour contrast with their surroundings: the internal door, all grab rails, the floor, the toilet roll holder, the hand dryer and the dropdown rail.
  • The following have a less clear colour contrast with their surroundings: the toilet seat.
  • There is a pull cord emergency alarm at a recommended height.
  • The height of the wash basin is 73cm.
  • The wash basin tap type is sensor.
  • The height of the soap dispenser is 97cm.
  • The height of the hand dryer is 91cm.
  • There is not a shelf.
  • The cubicle also has: a full length mirror, a waste bin without lid and a sanitary bin.
  • The cubicle does not have coat hooks.

Standard Toilet

  • This toilet is located at the rear left of the store.
  • This toilet is approximately 65m from the main entrance.
  • There is step-free access into the toilet.
  • There is tactile, pictorial and written text signage on or near the toilet door.
  • The male and female standard toilets were surveyed.
  • The colour contrast between the external toilet door and wall is medium for both female and male.
  • The wash basin tap type is sensor.

Parent and Baby Room / Breastfeeding Room

  • This parent and baby room is located at the rear left of the store.
  • This parent and baby room is approximately 65m from the main entrance.
  • There is step-free access into the parent and baby room.
  • There is Braille, tactile, pictorial and written text signage on or near the parent and baby room door.
  • No key is required for the room.
  • There is a baby change facility which is not at a recommended height.
  • The wash basin tap type is sensor.
  • There is a chair without armrests.
  • Waste bins include: a nappy bin.

Exit

  • This information is for the exit located at the front centre of the store.
  • The exit area/door is clearly signed.
  • There are security barriers before the exit.
  • A colleague is available at this exit to assist customers.
  • There is step-free access at this exit.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 235cm.
  • There is a second set of doors.
  • The second set of doors is an open exit which is permanently open.
  • The width of the opening is 241cm.
  • There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
  • There are bollards with high colour contrast and a visual identification band beyond the exit.