You are on Summary. Skip to the next section.

Summary

• This guide was created in August 2023.
• There are public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is step free access at this entrance.
• This entrance has double doors.
• The doors are automatic.
• There is step-free access throughout the building.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are available.
• Step-free ambulant toilet facilities are available.
• Step-free standard toilet facilities are available.
• Baby change facilities are available.
• Left hand transfer accessible toilet facilities can be found at the rear left of the store.
• Ambulant toilet facilities can be found at the rear left of the store.
• Female and male standard toilet facilities can be found at the rear left of the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a collection point available at this store.
• The collection point is located to the left of the main entrance.
• There is a home delivery service from this store.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, board carrier (A-frame), heavy duty (heavy garden) and flat-bed.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Purbrook Way.
• The nearest train station is Bedhampton.
• For more information on Bedhampton train station please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked.
• The nearest designated Blue Badge parking bay is approximately 15m from the main entrance.
• The car park is free for all users.
• Clearly marked and signed parent and child parking bays available.

Collapse all Expand all

• Parking View
  • The car park is located at the front and on the left side of the store.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
• Blue Badge Parking View
  • There are more than 10 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 230cm x 475cm.
  • There is a hatched zone on one side only.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.
  • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs with tactile paving.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located at the front of the store.
• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There are bollards with high colour contrast and a visual identification band in front of the entrance.
• The minimum width between the bollards is 162cm.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There are double automatic doors which open towards you.
• The width of the opening is 209cm.
• There is a second set of doors.
• There are double automatic doors which open by sliding.
• The width of the opening is 215cm.
• There are automatic swing gates and security barriers immediately beyond the entrance.
• The minimum width between the barriers is 196cm.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This information is for the entrance located at the front left of the store.
• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There is a ramp with a slight gradient and a width of at least 150cm .
• There are double automatic doors which open by sliding.
• The width of the opening is 264cm.
• There are security barriers immediately beyond the entrance.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is high colour contrast between the shelving and floor in the majority of walkways.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is internal and external.
• This area can be found right from the main entrance.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 193cm.
• There is step-free access throughout the area.
• The majority of aisle widths are 150cm+.
• There is high colour contrast between the shelving and floor in the majority of walkways.
• There is background noise in the area.

Collapse all Expand all

• Comments View
  • There is a second similar entrance at the rear right of the store.

You are on Area (Building Yard). Skip to the next section.

Area (Building Yard)

• The area is external.
• This area can be found at the rear of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 223cm.
• There is step-free access throughout the area.
• The majority of aisle widths are 150cm+.
• There is high colour contrast between the shelving and floor in the majority of walkways.
• There is background noise in the area.

You are on Planning Area (Kitchen and Bathrooms). Skip to the next section.

Planning Area (Kitchen and Bathrooms)

• The planning area is located at the rear of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The standard height for desks is 79cm.
• The area does not have a hearing assistance system.
• There are stools and some chairs without armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located ahead from the main entrance.
• The counter is approximately 26m from the main entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 76cm high.
• There is an assistance button which is 86cm from the floor.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located left from the main entrance.
• The counter is approximately 70m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• The counter is 92cm high.
• The counter for seated users is 72cm high.
• There is not sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
• The counter does not have a hearing assistance system.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located left from the main entrance.
• The counter is approximately 35m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 82cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
• The counter does not have a hearing assistance system.

You are on Counter (Speedy Tool Hire). Skip to the next section.

Counter (Speedy Tool Hire)

• The counter is located left from the main entrance.
• The counter is approximately 42m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 108cm high.
• There is not sufficient space to write or sign documents on the counter.
• The counter does not have a hearing assistance system.

You are on Service (Timber Cutting). Skip to the next section.

Service (Timber Cutting)

• The service is located on the left hand side of the store.
• The service is approximately 70m from the main entrance.
• Clear signage for the service is not visible from the entrance.
• There is step-free access to the service.
• The lighting levels at the service are good.
• There is an assistance button which is 147cm from the floor.
• The service does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located left from the main entrance.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are moderate to good.
• The store has: staffed checkouts and self-service checkouts.

Collapse all Expand all

• Staffed Checkout(s) View
  • The checkout is 82cm high.
  • The checkout for seated users is 70cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 80cm and 124cm.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This accessible toilet is located at the rear left of the store.
• This accessible toilet is approximately 100m from the main entrance.
• There is step-free access into the accessible toilet.
• There is Braille, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 83cm.
• The door has a locking handle.
• The dimensions of the cubicle are 230cm x 187cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet.
• The lateral transfer space is 123cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• The height of the toilet seat above floor level is 45cm.
• The toilet has a covered cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 103cm.
• The following grab rails are available: a vertical grab rail on the transfer side, a horizontal grab rail on the door and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the floor, the internal door, all grab rails and the toilet seat.
• The following have a less clear colour contrast with their surroundings: the hand dryer and the toilet roll holder.
• There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
• The height of the wash basin is 70cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 93cm.
• The height of the hand dryer is 93cm.
• The cubicle also has: a full length mirror, a waste bin without lid and a sanitary bin.
• The cubicle does not have coat hooks.

Collapse all Expand all

• Comments View
  • The door to enter the toilet area is 83cm wide.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• This toilet is located at the rear left of the store.
• This toilet is approximately 100m from the main entrance.
• There is step-free access into the toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• The male standard toilet was surveyed.
• There is also a female toilet in the same location.
• The colour contrast between the external toilet door and wall is high for both female and male.
• The wash basin tap type is lever mixer.
• There is a baby change facility at a recommended height.

Collapse all Expand all

• Comments View
  • There is a separate baby changing room located in-between the male and female toilets.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located left from the main entrance.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 189cm.
• There is a second set of doors.
• The second set of doors are double automatic doors which open away from you.
• The width of the opening is 208cm.
• There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.

Collapse all Expand all

• Comments View
  • There is a third set of exit doors 240cm wide.