Skip to main content
The new name for DisabledGo

B&Q Huddersfield

Leeds Road Retail Park, Bradley Mills, Huddersfield, West Yorkshire, HD1 6PF

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Summary

  • This guide was created in July 2023.
  • There are no public transport links within 200m of the venue.
  • The venue shares another venue's parking.
  • A designated drop off point is not available.
  • The most accessible entrance is the main entrance.
  • There is ramped/sloped access at this entrance.
  • This entrance has double doors.
  • The doors are automatic.
  • There is step-free access throughout the building.
  • There is not a designated safe place which can be used by people who may feel scared or at risk.
  • Accessible toilet facilities are available.
  • Step-free ambulant toilet facilities are not available.
  • Step-free standard toilet facilities are available.
  • Baby change facilities are available.
  • Left hand transfer accessible toilet facilities can be found at the rear right of the store.
  • Ambulant toilet facilities can be found at the rear right of the store.
  • Baby changing facilities can be found at the rear right of the store.

Getting Help and Assistance

  • Click + Collect is available at this store.
  • The Click + Collect point is located at the front centre of the store.
  • There is a collection point available at this store.
  • The collection point is located at the front centre of the store.
  • The following are available to borrow: wheelchairs.
  • The types of trolley available at this store include: standard, standard with baby seat, shallow (garden), wheelchair attachable, board carrier (A-frame), heavy duty (heavy garden) and flat-bed.
  • An assistance dog toilet or toileting area is not available at the store.
  • Water bowls for assistance dogs are available.

Public Transport

Parking

  • The store has shared parking facilities which do not need to be booked in advance.
  • Blue Badge parking is available.
  • Blue Badge parking is clearly marked and signed.
  • The nearest designated Blue Badge parking bay is approximately 10m from the main entrance.
  • The car park is free for all users.
  • Free parking for all users is limited to 180 minutes or 90 minutes on match days.
  • Clearly marked and signed parent and child parking bays are available.
  • There are no Load and Go parking spaces available.
  • Parking View
    • The car park is located at the front of the store.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
    • Parking spaces are provided on a first come first serve basis.
  • Blue Badge Parking View
    • There are 9 Blue Badge parking bays.
    • The dimensions of the Blue Badge bays are 235cm x 535cm.
    • There is a hatched zone on both sides and to the rear.
    • The hatched zone is less than 120cm.
  • Access from the Car Park View
    • The entrance is clearly visible from the car park.
    • Potential obstacles between the Blue Badge parking and the entrance include level changes with no dropped kerbs and a lack of pedestrian walkways to cross the car park.

Approach (Main Entrance)

  • The surface of the approach is tarmac and block paving.
  • There are bollards on the approach which have a minimum width of 310cm and are 100cm high.
  • The bollards contrast visually with the paving.
  • There is ramped/sloped access on approach.
  • A width of at least 150cm and There is a slope with a steep gradient on approach.

Entrance (Main)

  • This information is for the entrance located at the front left of the store.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • A colleague is available at this entrance to assist customers.
  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient and a width of at least 150cm .
  • The slope does not have handrails.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 170cm.
  • There is a second set of doors.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 187cm.
  • There are automatic swing gates and security barriers immediately beyond the entrance.

Entrance (TradePoint)

  • This information is for the entrance located at the front right of the store.
  • The entrance area/door is clearly signed.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • A colleague is available at this entrance to assist customers.
  • There is ramped/sloped access at this entrance.
  • A width of at least 150cm and There is a ramp with a steep gradient .
  • The ramp does not have handrails.
  • There are double automatic doors which open by sliding.
  • The doors are activated by a push pad which is not at a suitable height.
  • The width of the opening is 277cm.
  • There are security barriers immediately beyond the entrance.

Shop

  • There is step-free access throughout the majority of the shop.
  • The lighting levels in the shop are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the shop.
  • All flooring in the shop is smooth and even.
  • The flooring has a very shiny finish which may cause glare or look slippery to some people.
  • The majority of aisle widths are 150cm+.
  • Access throughout the shop is unobstructed.
  • There is good colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the shop.

Area (Garden Centre)

  • The area is external.
  • This area can be found at the left side of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 153cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are good.
  • Wayfinding signage is not provided.
  • The majority of aisle widths are 150cm+.
  • There is good colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Ramp or Slope (Garden Centre Entrance)

  • There is a ramp/slope located just past the garden centre entrance.
  • And a width of at least 150cm and There is a ramp with a slight gradient .
  • The ramp does not have handrails.

Area (Building Yard)

  • The area is external.
  • This area can be found at the rear right of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 152cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are varied.
  • Wayfinding signage is not provided.
  • The majority of aisle widths are 150cm+.
  • There is good colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Ramp or Slope (Building Yard Entrance)

  • There is a ramp/slope located just past the entrance to the building yard.
  • There is a ramp with a steep gradient and and a width of at least 150cm .
  • The ramp does not have handrails.

Planning Area (Kitchens and Bathrooms)

  • The planning area is located towards the rear centre of the store.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The distance between the floor and the lowest desk is 81cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There is bench seating and single seats without armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Counter (Collections)

  • The counter is located at the front centre of the store, just past the checkouts.
  • The counter is approximately 35m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The lighting levels at the counter are good.
  • The counter is 106cm high.
  • The counter for seated users is 84cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
  • The counter does not have a hearing assistance system.

Counter (Paint Mixing)

  • The counter is located towards the centre left of the store.
  • The counter is approximately 25m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 107cm high.
  • The counter for seated users is 77cm high.
  • There is an assistance button which is 117cm from the floor.
  • The counter does not have a hearing assistance system.

Counter (TradePoint)

  • The counter is located to the left as you enter via the TradePoint entrance.
  • The counter is approximately 3m from the TradePoint entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 92cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter does not have a hearing assistance system.

Counter (TradePoint - Order and Collect)

  • The counter is located to the left as you enter via the TradePoint entrance.
  • The counter is approximately 10m from the TradePoint entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 92cm high.
  • The counter for seated users is 72cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
  • The counter does not have a hearing assistance system.

Service (Timber Cutting)

  • The service is located at the centre right of the store.
  • The service is approximately 70m from the main entrance.
  • Clear signage for the service is not visible from the entrance.
  • There is step-free access to the service.
  • The lighting levels at the service are good.
  • There is an assistance button which is 95cm from the floor.
  • The service does not have a hearing assistance system.

Checkouts

  • The checkout area is located at the front of the store, to the right as you enter via the main entrance.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: staffed checkouts and self-service checkouts.
  • Staffed Checkout(s) View
    • The staffed checkout has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
    • The checkout is 103cm high.
    • The checkout for seated users is 65cm high.
    • There is not a clear knee recess beneath the staffed checkout for seated users.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout does not have a hearing assistance system.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkouts vary between 66cm and 150cm.
    • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
    • There is a hand-held scanner.
    • Colleagues can provide assistance with using the self-service checkouts.

Accessible Toilet (Left Hand Transfer)

  • This accessible toilet is located at the rear right of the store.
  • This accessible toilet is approximately 75m from the main entrance.
  • There is step-free access into the accessible toilet.
  • Potential obstacles to the accessible toilet include security barriers.
  • The security barriers have a width of 96cm.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • There is a manual door which opens outwards and has a fair colour contrast.
  • The width of the accessible toilet door opening is 80cm.
  • The door has a locking handle.
  • No key is required for the accessible toilet.
  • The dimensions of the cubicle are 180cm x 273cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the toilet but it is obstructed.
  • The lateral transfer space is 133cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the non transfer side.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder.
  • The following fixtures cannot be reached from the toilet seat: the wash basin, the soap dispenser and the hand dryer.
  • The height of the toilet roll holder is 90cm.
  • The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a horizontal grab rail on the door.
  • There is a dropdown rail on the transfer side.
  • The following have a good colour contrast with their surroundings: the internal door, all grab rails, the dropdown rail, the floor and the toilet roll holder.
  • The following have a less clear colour contrast with their surroundings: the toilet seat and the hand dryer.
  • There is a pull cord emergency alarm at a recommended height.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is lever mixer.
  • The height of the soap dispenser is 96cm.
  • The height of the hand dryer is 99cm.
  • There is not a shelf.
  • The cubicle also has: a full length mirror, a sanitary bin and a nappy/incontinence items bin.
  • The cubicle does not have coat hooks.

Standard Toilet

  • This toilet is located at the rear right of the store.
  • This toilet is approximately 75m from the main entrance.
  • There is step-free access into the toilet.
  • Potential obstacles to the toilet include security barriers.
  • The width between the security barriers is 96cm.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The male and female standard toilets were surveyed.
  • The colour contrast between the external toilet door and wall is fair for both female and male.
  • The wash basin tap type is push.

Exit

  • This information is for the exit located at the front centre of the store, just past the checkouts.
  • The exit area/door is clearly signed.
  • There are security barriers before the exit.
  • A colleague is available at this exit to assist customers.
  • There is ramped/sloped access at this exit.
  • A width of at least 150cm and There is a ramp with a steep gradient .
  • There are double automatic doors which open by sliding.
  • The width of the opening is 210cm.
  • There is a second set of doors.
  • The second set of doors are double automatic doors which open by sliding.
  • The width of the opening is 210cm.
  • There is not a canopy or recess which provides weather protection at this exit for those awaiting pick up.
  • There are bollards with good colour contrast and a visual identification band beyond the exit.
  • The minimum width between the bollards is 227cm.