Access Guide
Summary
- This guide was created in August 2023.
- There are public transport links within 200m of the venue.
- The venue has its own parking.
- A designated drop off point is not available.
- The most accessible entrance is the Main entrance.
- There is step free access at this entrance.
- This entrance has double doors.
- The doors are automatic.
- There is step-free access throughout the building.
- There is not a designated safe place which can be used by people who may feel scared or at risk.
- Accessible toilet facilities are not available.
- Step-free ambulant toilet facilities are not available.
- Step-free standard toilet facilities are available.
- Baby change facilities are not available.
- Female and male standard toilet facilities can be found to the right as you enter the store.
Getting Help and Assistance
- Click + Collect is available at this store.
- The Click + Collect point is located to the right as you enter the store.
- There is a collection point available at this store.
- The collection point is located to the right as you enter the store.
- The following are available to borrow: wheelchairs.
- The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
- Documents/information can be provided in: large print on request.
- An assistance dog toilet or toileting area is not available at the store.
- Water bowls for assistance dogs are available.
Public Transport
- Please click here for opening times and directions to this store.
- There is not a bus stop within approximately 150m of the venue.
- The nearest bus stop is located Huntingdon Road.
- The nearest train station is Huntingdon.
- For more information on Great Northern Rail services please click here (opens new tab).
Parking
- The store has its own parking facilities which do need to be booked in advance.
- Blue Badge parking is available.
- Blue Badge parking is clearly marked and signed.
- The nearest designated Blue Badge parking bay is approximately 12m from the store entrance.
- The car park is free for all users.
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Parking
View
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- The car park surface is block paving.
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Blue Badge Parking
View
- There are 4 Blue Badge parking bays.
- The dimensions of the Blue Badge bays are 280cm x 465cm.
- There is a hatched zone at the rear only.
- The hatched zone is at least 120cm.
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Access from the Car Park
View
- The entrance is clearly visible from the car park.
- There is a road to cross with dropped kerbs, but no tactile paving.
- Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.
Approach
- The surface of the approach is block paving and stone/concrete tiles.
- There is a ramp with a slight gradient on approach.
Entrance
- This information is for the entrance located at the front of the store.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There are bollards with poor colour contrast and no visual identification band in front of the entrance.
- There is step-free access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 154cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 150cm.
- There are security barriers immediately beyond the entrance.
- The minimum width between the barriers is 140cm.
Shop
- There is step-free access throughout the shop.
- The lighting levels in the shop are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the shop.
- All flooring in the shop is smooth and even.
- The flooring has bold repeating patterns which could be confusing or look like steps or holes to some people.
- The majority of aisle widths are 150cm+.
- Access throughout the shop is unobstructed.
- There is poor colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the shop.
Area (Garden Centre)
- The area is external.
- This area can be found at the rear of the store.
- There are double automatic doors which open by sliding to access this area from the shop.
- The width of the door opening is 158cm.
- There is step-free access throughout the area.
- The lighting levels in this area are varied.
- Wayfinding signage is not provided.
- The flooring surface is not smooth and even due to uneven paving/tiles.
- The majority of aisle widths are 150cm+.
- There is poor colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the area.
Planning Area (Kitchens and Bathrooms)
- The planning area is located in the centre of the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 75cm.
- The distance between the floor and the highest desk is 101cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are high stools and some chairs without armrests.
- There is sufficient space for a wheelchair user to use the planning area.
Counter (Paint Mixing)
- The counter is located ahead and left as you enter the store.
- The counter is approximately 20m from the store entrance.
- Clear signage for the counter is not visible from the lift.
- There is step-free access to the counter.
- The counter is placed in front of a patterned background.
- The lighting levels at the counter are good.
- The counter is 105cm high.
- There is an assistance button which is 125cm from the floor.
- The counter does not have a hearing assistance system.
Counter (Collections)
- The counter is located ahead as you enter the store.
- The counter is approximately 2m from the store entrance.
- The counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 105cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
- The counter does not have a hearing assistance system.
Checkouts
- The checkout area is located to the left as you enter the store.
- There is step-free access to the checkout area.
- The checkout area is not clearly signed.
- The lighting levels at the checkout area are good.
- The store has: staffed checkouts and self-service checkouts.
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Staffed Checkout(s)
View
- The checkout is 82cm high.
- The checkout for seated users is 65cm high.
- There is not a clear knee recess beneath the staffed checkout for seated users.
- The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
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Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkouts vary between 120cm and 145cm.
- The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
- There is a hand-held scanner.
- Colleagues can provide assistance with using the self-service checkouts.
Standard Toilet
- This toilet is located to the right front of the store.
- This toilet is approximately 30m from the store entrance.
- There is step-free access into the toilet.
- There is pictorial signage on or near the toilet door.
- The male and female standard toilets were surveyed.
- The colour contrast between the external toilet door and wall is fair for both female and male.
- The wash basin tap type is twist/turn.
Exit
- This information is for the exit located beyond the checkouts.
- The exit area/door is clearly signed.
- There is a dark mat or floor marking at this exit that might be perceived as a hole.
- There are security barriers before the exit.
- A colleague is available at this exit to assist customers.
- There is step-free access at this exit.
- There are double automatic doors which open by sliding.
- The width of the opening is 153cm.
- There is a second set of doors.
- The second set of doors are double automatic doors which open by sliding.
- The width of the opening is 160cm.
- There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.