You are on Overview. Skip to the next section.

Overview

Collapse all Expand all

• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue shares a car park which has Blue Badge parking available.
  • The nearest train station is Derby Road (Ipswich).
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is 1 other entrance.
  • There is step-free level access at the other entrance.
  • There is step-free level access throughout all areas.
  • There are no doors along circulation routes.
  • Access throughout may include narrow walkways and permanent physical obstructions.
• Getting Help and Assistance View
  • Seating is available.
  • There is a fixed hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

Collapse all Expand all

• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located to the left as you enter via the TradePoint entrance.
  • The toilet with adaptations has a right hand transfer space.
  • Female and male step-free standard toilet facilities are located to the left as you enter via the TradePoint entrance.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • There is a public car park located at the front of the store.
  • The name of the car park is Ramsomes Park.
  • Designated Blue Badge parking bays are available in the car park.
  • Electric vehicle charging points are available in the car park.

You are on Main Entrance. Skip to the next section.

Main Entrance

• This entrance is located to the left front of the store.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 225cm.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 180cm.
• The doors have a low colour contrast.
• There are fixed barriers at the entrance.
• The maximum width between them is 174cm.

You are on Shop Floor. Skip to the next section.

Shop Floor

• There is step-free level access throughout.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are over 180cm.
• Some of the aisles are obstructed by product displays and overflow products.
• Some flooring is shiny.
• There is a low visual contrast between the shelving and floor in the majority of walkways.
• There is background noise.
• There is wayfinding, product and overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Customers can obtain online items from the Customer Collection point, next to checkouts.
• Lighting levels vary due to the size of the space.

You are on Counter (Kitchen and Bathroom Design). Skip to the next section.

Counter (Kitchen and Bathroom Design)

• The counter is located in the centre of the store.
• The distance from the entrance is 50m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 101cm.
• There is a lowered section at the counter.
• The height of the lowered section is 81cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• Lighting levels vary due to the size of the space.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests and high stools.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the rear, after the TradePoint entrance.
• The distance from the TradePoint entrance is 80m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 78cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located in the centre of the store.
• The distance from the main entrance is 65m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 106cm.
• There is a lowered section at the counter.
• The height of the lowered section is 77cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located to the right, as you enter via the main entrance.
• The distance from the entrance is 65m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 96cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 101cm.
• The payment machine is moveable.
• There is a clearly signed fixed hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• There is background noise in this area.
• Lighting levels were even at the time of the survey.

You are on Staffed Checkouts. Skip to the next section.

Staffed Checkouts

• The staffed checkout area is located to the right, after the main entrance.
• The store has payment counters.
• There is step-free level access to the staffed checkout area.

Collapse all Expand all

• Payment Counter View
  • The payment counter surveyed is located to the left of the checkouts.
  • Signage is provided for the counter.
  • Signage is clearly visible with high contrasting colours.
  • The height of the counter is 83cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 65cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 89cm.
  • The payment machine is moveable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • Lighting levels were even at the time of the survey.

You are on Self-Service Checkouts. Skip to the next section.

Self-Service Checkouts

• The self-service checkout area is located to the right, as you enter the main entrance.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket shops.
• Lowered self-service touchscreens are not available.

Collapse all Expand all

• Standard Touchscreens View
  • The self-service checkout surveyed was a basket shop touchscreen.
  • The height of the touchscreen display ranges from 103cm to 120cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 85cm.
  • The height of the loading area is 61cm.
  • The height of the packing area is 81cm.
  • The card payment machine is at a height of 78cm.
  • The payment machine is moveable.
  • Assistance is available at the self-serve checkouts.
• Scanner Touchscreens View
  • The height of the touchscreen display ranges from 103cm to 120cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The card payment machine is at a height of 78cm.
  • The payment machine is moveable.
  • Assistance is available at the scanner shop self-serve touchscreens.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

Collapse all Expand all

• Location View
  • The toilet surveyed is located to the left, after the TradePoint entrance.
  • The distance from the TradePoint entrance is 50m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a medium colour contrast.
  • The door requires effort to open.
  • The width of the opening is 87cm.
  • The door has a twist lock.
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 200cm (width) x 216cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 140cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 105cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 84cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 104cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a mirror.
  • There is an unobstructed shelf.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 120cm and 160cm from the floor.
  • The height of the baby change facility when in use is 92cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Exit. Skip to the next section.

Exit

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 200cm.
• The doors have a low colour contrast.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This entrance is located to the far right of the building.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 192cm.
• The doors have a low colour contrast.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located to the right, as you enter via the TradePoint entrance.
• The distance from the TradePoint entrance is 6m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 198cm.
• There is a lowered section at the counter.
• The height of the lowered section is 73cm.
• The card payment machine is at a height of 118cm.
• The payment machine is moveable.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system could not be tested at the time of the survey.
• There is background noise in this area.
• Lighting levels vary due to the use of large glazed walls or windows.