You are on Summary. Skip to the next section.

Summary

• This guide was created in November 2023.
• There are no public transport links within 200m of the venue.
• The venue has its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the public entrance on the right of the building as you look at it.
• There is step free access at this entrance.
• This entrance has double doors.
• The doors are automatic.
• There is step-free access throughout the ground floor.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are available.
• Step-free standard toilet facilities are available.
• Baby change facilities are available.
• Right hand transfer accessible toilet facilities can be found at the rear of the branch on the right-hand side.
• Female and male standard toilet facilities can be found at the rear of the branch on the right-hand side.
• Baby changing facilities can be found in the accessible toilet at the rear of the branch on the right-hand side.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:00 - 20:00.
• Tuesday 07:00 - 20:00.
• Wednesday 07:00 - 20:00.
• Thursday 07:00 - 20:00.
• Friday 07:00 - 20:00.
• Saturday 07:00 - 20:00.
• Sunday 10:00 - 16:00.
• Please click here for information on opening times.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a collection point available at this store.
• The collection point is located next to the tills.
• There is a home delivery service from this store.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, heavy duty (heavy garden), flat-bed and wheeled basket.
• Documents/information can be provided in: Braille on request and large print on request.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are available.
• Irish Sign Language interpreters can be provided on request.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Dodnor Lane.
• The bus stop on Dodnor road is served by bus numbers 1, 39, 49, 51 and N1. The service is provided by Island Buses.
• The nearest train station is Smallbrook Junction.
• For more information on Island Line railway services please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has its own parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly signed but markings are faded.
• The nearest designated Blue Badge parking bay is approximately 46m from the entrance.
• The car park is free for all users.
• Free parking for all users is limited to two hours.
• Clearly marked parent and child parking bays are available.

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• Parking View
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are more than 10 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 240cm x 480cm.
  • There is a hatched zone on both sides but not to the rear.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.
  • Potential obstacles between the Blue Badge parking and the entrance include a marked car park crossing point.

You are on Approach. Skip to the next section.

Approach

• The surface of the approach is tarmac.
• There are bollards on the approach which have a minimum width of 128cm and are 90cm high.
• The bollards have a visual identification band and contrast visually with the tarmac.
• There is step-free access on approach.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located at the front right-hand side of the building.
• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There are bollards with low visual contrast and a visual identification band in front of the entrance.
• The minimum width between the bollards is 128cm.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There is an open entrance which is permanently open.
• The width of the opening is 240cm.
• There is a second set of doors.
• There are double automatic doors which open by sliding.
• The width of the opening is 235cm.
• There are automatic swing gates immediately beyond the entrance.
• The minimum width between the barriers is 145cm.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• The entrance area/door is clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There are double automatic doors which opens by sliding.
• The width of the opening is 168cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is high visual contrast between the shelving and floor throughout the shop.
• There is a browse and order point in the shop.
• There is background noise in the shop.

You are on Counter (Information & Ordering). Skip to the next section.

Counter (Information & Ordering)

• The counter is located through the main public entrance and then to the left of the store.
• The counter is approximately 112m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 108cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
• There is an assistance button which is 120cm from the floor.

You are on Area (Internal Garden Centre). Skip to the next section.

Area (Internal Garden Centre)

• The area is internal.
• This area can be found through the entrance and then on the far right-hand side of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 234cm.
• There is step-free access throughout the area.
• The lighting levels in this area are low.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Entrance (From Internal Garden Centre to External Garden Centre). Skip to the next section.

Entrance (From Internal Garden Centre to External Garden Centre)

• This information is for the entrance located within the internal garden centre.
• The entrance area/door is not clearly signed.
• There is a canopy or recess which provides weather protection at this entrance.
• There is step-free access at this entrance.
• There are double automatic doors which is permanently open.
• The width of the opening is 196cm.

You are on Area (External Garden Centre). Skip to the next section.

Area (External Garden Centre)

• The area is external.
• This area can be found through the main public entrance and then on the far right of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 230cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Area (Building Yard). Skip to the next section.

Area (Building Yard)

• The area is internal.
• This area can be found through the main public entrance, and then on the far left of the store.
• There are double automatic doors which are permanently held open to access this area from the shop.
• The width of the door opening is 274cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Planning Area (Kitchens). Skip to the next section.

Planning Area (Kitchens)

• The planning area is located through the main public entrance and then to the left of the store.
• There is step-free access to the planning area.
• There is not a clear unobstructed route to the planning area.
• The lighting levels in the planning area are good.
• The distance between the floor and the lowest desk is 78cm.
• The distance between the floor and the highest desk is 102cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located in the centre of the store.
• The counter is approximately 50m from the entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 74cm high.
• There is an assistance button which is 115cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Timber). Skip to the next section.

Counter (Timber)

• The counter is located through the main public entrance and then to the far left of the store.
• The counter is approximately 120m from the entrance.
• Clear signage for the counter is not visible from the lift.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• The counter is 81cm high.
• There is an assistance button which is 120cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located next to the checkouts.
• The counter is approximately 50m from the main public entrance.
• Clear signage for the counter is not visible from the lift.
• There is step-free access to the counter.
• The counter is placed in front of a patterned background.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• The counter for seated users is 82cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
• There is an assistance button which is 116cm from the floor.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located through the main public entrance and then immediately to the left.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: a staffed checkout and self-service checkouts.

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• Staffed Checkout(s) View
  • The checkout is 102cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 93cm and 160cm.
  • The Chip & PIN card machines are not accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This accessible toilet is located at the rear of the store and on the right.
• This accessible toilet is approximately 70m from the entrance.
• There is step-free access into the accessible toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high visual contrast.
• The width of the accessible toilet door opening is 85cm.
• The door has a locking handle.
• No key is required for the accessible toilet.
• The dimensions of the cubicle are 235cm x 205cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet.
• The lateral transfer space is 110cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the non transfer side.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 120cm.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high visual contrast with their surroundings: the toilet seat, the dropdown rail, the floor, the hand dryer, all grab rails, the internal door and the toilet roll holder.
• There is a pull cord emergency alarm at a recommended height.
• The height of the wash basin is 74cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 96cm.
• The height of the hand dryer is 78cm.
• There is a shelf located where it is reachable.
• The shelf is not positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
• The cubicle also has: a full length mirror, a waste bin with lid and a sanitary bin.
• The cubicle does not have coat hooks.

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• Baby Changing Facilities View
  • There is a flip down baby change table available at a height of 86cm.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• This toilet is located at the rear of the store and on the right-hand side.
• This toilet is approximately 70m from the entrance.
• There is step-free access into the toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• The male and female standard toilets were surveyed.
• The visual contrast between the external toilet door and wall is high for both female and male.
• The wash basin tap type is lever mixer.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located behind the checkouts.
• The exit area/door is clearly signed.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 200cm.
• There is a second set of doors.
• The second set of doors is an open exit which is permanently open.
• The width of the opening is 238cm.
• There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
• There are bollards with low visual contrast and a visual identification band beyond the exit.
• The minimum width between the bollards is 128cm.