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B&Q Lincoln

Beevor Street, off Tritton Road, Lincoln, Lincolnshire, LN6 7DJ

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Access Guide

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Summary

  • This guide was created in September 2023.
  • There are no public transport links within 200m of the venue.
  • The venue has its own parking.
  • A designated drop off point is not available.
  • The most accessible entrance is the main entrance.
  • There is step free access at this entrance.
  • This entrance has double doors.
  • The doors are automatic.
  • There is step-free access throughout the building.
  • There is not a designated safe place which can be used by people who may feel scared or at risk.
  • There is a hearing assistance system at the kitchen planning area.
  • Accessible toilet facilities are available.
  • Step-free standard toilet facilities are available.
  • Baby change facilities are available.
  • Left hand transfer accessible toilet facilities can be found to the left from the main entrance.
  • Female and male standard toilet facilities can be found to the left from the main entrance.
  • Baby changing facilities can be found in the accessible toilet.

Getting Help and Assistance

  • Click + Collect is available at this store.
  • The Click + Collect point is located to the left of the main entrance.
  • There is a collection point available at this store.
  • The collection point is located to the left of the main entrance.
  • There is a home delivery service from this store.
  • The following are available to borrow: wheelchairs.
  • The types of trolley available at this store include: standard, standard with baby seat, shallow (garden), wheelchair attachable, board carrier (A-frame), heavy duty (heavy garden) and flat-bed.
  • An assistance dog toilet or toileting area is not available at the store.
  • Water bowls for assistance dogs are available.

Public Transport

Parking

  • The store has its own parking facilities which do not need to be booked in advance.
  • Blue Badge parking is available.
  • Blue Badge parking is clearly marked.
  • The nearest designated Blue Badge parking bay is approximately 15m from the main entrance.
  • The car park is free for all users.
  • Free parking for all users is limited to 2 hours.
  • Clearly marked parent and child parking bays are available.
  • There are no Load and Go parking spaces available.
  • Parking View
    • The car park is located at the front of the store.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
    • Parking spaces are provided on a first come first serve basis.
  • Blue Badge Parking View
    • There are more than 10 Blue Badge parking bays.
    • The dimensions of the Blue Badge bays are 240cm x 475cm.
    • There is a hatched zone on both sides but not to the rear.
    • The hatched zone is at least 120cm.
  • Access from the Car Park View
    • The entrance is clearly visible from the car park.

Entrance (Main)

  • This information is for the entrance located at the front right of the store.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards with high colour contrast and a visual identification band in front of the entrance.
  • A colleague is available at this entrance to assist customers.
  • There is step-free access at this entrance.
  • There is an open entrance which is permanently open.
  • The width of the opening is 300cm.
  • There is a second set of doors.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 180cm.

Entrance (TradePoint)

  • This information is for the entrance located to the left of the building.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards with high colour contrast and a visual identification band in front of the entrance.
  • A colleague is available at this entrance to assist customers.
  • There is step-free access at this entrance.
  • There are double automatic doors which are permanently open.
  • The width of the opening is 223cm.

Shop

  • There is step-free access throughout the shop.
  • The lighting levels in the shop are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the shop.
  • All flooring in the shop is smooth and even.
  • The majority of aisle widths are not 150cm+.
  • Access throughout the shop is unobstructed.
  • There is low colour contrast between the shelving and floor in the majority of walkways.
  • There is a mixture of seating with and without armrests throughout the shop.
  • There is a browse and order point in the shop.
  • There is background noise in the shop.

Planning Area (Bathrooms)

  • The planning area is located at the rear centre of the store.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The distance between the floor and the lowest desk is 75cm.
  • The distance between the floor and the highest desk is 92cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There is a mixture of seating with and without armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Planning Area (Kitchens)

  • The planning area is located to the rear and centre of the store.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The standard height for desks is 100cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There are seats which do not have armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Area (Garden Centre)

  • The area is internal and external.
  • This area can be found to the right after the main entrance.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 208cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The majority of aisle widths are 150cm+.
  • There is low colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Area (Building Yard)

  • The area is external.
  • This area can be found to the far left of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 235cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The majority of aisle widths are 150cm+.
  • There is low colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Counter (TradePoint)

  • The counter is located just inside the TradePoint entrance.
  • The counter is approximately 1m from the TradePoint entrance.
  • The counter is visible from the entrance.
  • There is step-free access to the counter.
  • The counter is placed in front of a patterned background.
  • The lighting levels at the counter are good.
  • The counter is 92cm high.
  • The counter for seated users is 71cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents and no clear knee recess.
  • The counter does not have a hearing assistance system.

Counter (Collections)

  • The counter is located to the left as you enter from the main entrance.
  • The counter is approximately 70m from the main entrance.
  • Clear signage for the counter is visible from the entrance.
  • There is step-free access to the counter.
  • The route to the counter is not unobstructed.
  • The lighting levels at the counter are good.
  • The counter is 106cm high.
  • The counter for seated users is 82cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
  • There is an assistance button which is 115cm from the floor.
  • The counter does not have a hearing assistance system.

Service (Timber Cutting)

  • The service is located to the rear left of the store.
  • The service is approximately 130m from the main entrance.
  • Clear signage for the service is visible from the entrance.
  • There is step-free access to the service.
  • The lighting levels at the service are good.
  • There is an assistance button which is 91cm from the floor.
  • The service does not have a hearing assistance system.

Accessible Toilet (Left Hand Transfer)

  • This accessible toilet is located to the left from the entrance, opposite aisle 6.
  • This accessible toilet is approximately 75m from the main entrance.
  • There is step-free access into the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • There is a manual door which opens outwards and has a high colour contrast.
  • The width of the accessible toilet door opening is 81cm.
  • The door has a hook lock.
  • No key is required for the accessible toilet.
  • The dimensions of the cubicle are 193cm x 193cm and it has a turning space of at least 150cm x 150cm.
  • There is a lateral transfer space to the left of the toilet.
  • The lateral transfer space is 118cm (from the side of the toilet pan to the wall).
  • There is a lever flush on the transfer side.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a cistern to lean back against.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin, the soap dispenser and the hand dryer.
  • The height of the toilet roll holder is 91cm.
  • The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a horizontal grab rail on the non transfer side and a vertical grab rail on the transfer side.
  • There is a dropdown rail on the transfer side.
  • The following have a high colour contrast with their surroundings: the floor, the internal door, the toilet roll holder and all grab rails.
  • The following have a less clear colour contrast with their surroundings: the hand dryer.
  • There is a pull cord emergency alarm at a recommended height.
  • The height of the wash basin is 74cm.
  • The wash basin tap type is lever mixer.
  • The height of the soap dispenser is 88cm.
  • The height of the hand dryer is 81cm.
  • The cubicle also has: a full length mirror, a waste bin without lid, a sanitary bin and a nappy/incontinence items bin.
  • The cubicle does not have coat hooks.

Standard Toilet (Male and Female)

  • This toilet is located to the left from the entrance, opposite aisle 6.
  • This toilet is approximately 75m from the main entrance.
  • There is step-free access into the toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The male and female standard toilets were surveyed.
  • The colour contrast between the external toilet door and wall is medium for both female and male.
  • The wash basin tap type is lever mixer.

Checkouts (Main)

  • The checkout area is located next to the exit.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: staffed checkouts and self-service checkouts.
  • Staffed Checkout(s) View
    • The checkout is 100cm high.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout does not have a hearing assistance system.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkouts vary between 115cm and 140cm.
    • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
    • There is a hand-held scanner.
    • Colleagues can provide assistance with using the self-service checkouts.

Checkouts (TradePoint)

  • The checkout area is located next to the TradePoint exit.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: staffed checkouts.
  • Staffed Checkout(s) View
    • The staffed checkout is placed in front of a patterned background.
    • The checkout is 92cm high.
    • The checkout for seated users is 71cm high.
    • There is not a clear knee recess beneath the staffed checkout for seated users.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout does not have a hearing assistance system.

Exit (Main)

  • This information is for the exit located next the checkouts.
  • The exit area/door is clearly signed.
  • There are security barriers before the exit.
  • A colleague is available at this exit to assist customers.
  • There is step-free access at this exit.
  • There are double automatic doors which is permanently open.
  • The width of the opening is 182cm.
  • There is a second set of doors.
  • The second set of doors is an open exit which is permanently open.
  • The width of the opening is 300cm.
  • There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
  • There are bollards with high colour contrast and a visual identification band beyond the exit.

Exit (TradePoint)

  • This information is for the exit located next to the TradePoint checkout.
  • The exit area/door is clearly signed.
  • A colleague is available at this exit to assist customers.
  • There is step-free access at this exit.
  • There are double automatic doors which are permanently open.
  • The width of the opening is 223cm.
  • There are bollards with high colour contrast and a visual identification band beyond the exit.