Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Wavertree Technology Park Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are automatic doors along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
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Getting Help and Assistance
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- Seating is available.
- There are fixed hearing assistance systems.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet area on the right as you enter the store.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located in the toilet area on the right as you enter the store.
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Changing Facilities
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- Parent and baby changing facilities are located in the toilet area on the right as you enter the store.
Parking
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Car Park
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- The car park is located at the front of the store.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 462cm (depth).
- There is a marked zone to one side and the rear.
- The width of the marked zone is 127cm.
- The nearest designated bay is 122m from the main entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance (Main Entrance)
- This entrance is located at the front of the store.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 213cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 182cm.
Entrance (TradePoint)
- This entrance is located at the front-left of the store.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors.
- The doors are permanently held open.
- The width of the opening is 212cm.
- The doors have a low colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 182cm.
Shop Floor
- There is step-free level access throughout.
- The majority of main aisle widths are over 180cm.
- The majority of product aisle widths are between 150cm - 180cm.
- Some of the aisles are obstructed by additional stocks, product displays and product bin.
- Some flooring is shiny.
- The visual contrast between the shelving and floor varies between low and high.
- There may be background noise.
- There is product and overhead signage.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signage is consistent throughout.
- Customers can obtain online items from the collection point near the checkouts.
- Lighting levels vary due to the size of the space.
Counter (Bathroom and Kitchen Design)
- The counter is located at the rear of the store.
- The distance from the main entrance is 40m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
Counter (Collections)
- The counter is located near the checkouts.
- The distance from the main entrance is 25m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Counter (Paint Mixing)
- The counter is located straight ahead as you enter.
- The distance from the main entrance is 10m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 83cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a button at a height of 93cm to call for assistance.
Counter (Timber Cutting)
- The counter is located at the rear of the store.
- The distance from the main entrance is 26m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 99cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is background noise in this area.
- The flooring is shiny.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is a button at a height of 104cm to call for assistance.
Counter (TradePoint)
- The counter is located on the left as you enter the TradePoint entrance.
- The distance from the TradePoint entrance is 5m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is a lowered section at the counter.
- The height of the lowered section is 72cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 115cm.
- The payment machine is moveable.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls or windows.
Staffed Checkouts
- The staffed checkout area is located near the exit.
- The store has standard basket only checkouts.
- There is step-free level access to the staffed checkout area.
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Basket Checkouts
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- Signage is not provided for the basket checkouts.
- The height of the loading area is 83cm.
- The height of the packing area is 66cm.
- The card payment machine is at a height of 93cm.
- The payment machine is moveable.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels vary due to the use of large glazed walls.
Self-Service Checkouts
- The self-service checkout area is located next the exit.
- There is step-free level access to the self-service checkout area.
- The store has self-service touchscreens for basket and trolley combined shops.
- Lowered self-service touchscreens are not available.
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Standard Touchscreens
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- The self-service checkout surveyed was a basket and trolley shop touchscreen.
- The height of the touchscreen display ranges from 128cm to 147cm from the floor.
- The touchscreen has the following accessibility aids: a Call for Assistance button.
- The height of the scanner is 115cm.
- The height of the loading area is 65cm.
- The height of the packing area is 82cm.
- The card payment machine is at a height of 117cm.
- The payment machine is moveable.
- Assistance is available at the self-serve checkouts.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located in the toilet area to the right as you enter.
- The distance from the main entrance is 30m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 84cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 265cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 84cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 82cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 96cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 100cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 99cm and 167cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Parent and Baby Room / Feeding Room
- The room is located in the toilet area to the right as you enter.
- The distance from the main entrance is 32m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is Braille, tactile and written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- Internally the door has a high colour contrast.
- The height of the baby change facility when in use is 88cm.
- There is a wash basin, a hand dryer and a shelf in the room.
- The wash basin has push taps.
- The room has a nappy/incontinence items bin.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Exit
- The exit area is clearly signed.
- There is step-free level access at the exit.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 188cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 176cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- The distance between the security barriers is 183cm.
