Access Guide
Summary
- This guide was created in September 2023.
- There are public transport links within 200m of the venue.
- The venue has its own parking.
- A designated drop off point is not available.
- The most accessible entrance is the main entrance.
- There is ramped/sloped access at this entrance.
- This entrance has double doors.
- The doors are automatic.
- There is step-free access throughout the building.
- There is not a designated safe place which can be used by people who may feel scared or at risk.
- Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
- Step-free ambulant toilet facilities are available.
- Step-free standard toilet facilities are available.
- Baby change facilities are available.
- Ambulant toilet facilities can be found at the front right of the store, inside the accessible toilet.
- Female and male standard toilet facilities can be found at the front right of the store.
- Baby changing facilities can be found at the front right of the store, inside the accessible toilet.
Getting Help and Assistance
- There is a collection point available at this store.
- The collection point is located next to the checkouts.
- There is a home delivery service from this store.
- The following are available to borrow: wheelchairs.
- The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
- An assistance dog toilet or toileting area is not available at the store.
- Water bowls for assistance dogs are not available.
Public Transport
- Please click here for opening times and directions to this store.
- There is not a bus stop within approximately 150m of the venue.
- The nearest bus stop is located Clifton Bridge North, on Queens Drive.
- The nearest train station is Nottingham.
- For more information on train services to and from this location please click here (opens new tab).
- The nearest tram station is Meadows Embankment.
- For more information on Tram services please click here (opens new tab).
Parking
- The store has its own parking facilities which do not need to be booked in advance.
- Blue Badge parking is available.
- Blue Badge parking is clearly marked and signed.
- The nearest designated Blue Badge parking bay is approximately 6m from the TradePoint entrance.
- The car park is free for all users.
- Free parking for all users is limited to 4 hours.
- Clearly marked and signed parent and child parking bays are available.
- There are Load and Go parking spaces available.
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Parking
View
- The car park is located in front of the building.
- The car park type is open air/surface.
- The car park surface is tarmac.
- Parking spaces are provided on a first come first serve basis.
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Blue Badge Parking
View
- There are 7 Blue Badge parking bays.
- The dimensions of the Blue Badge bays are 230cm x 482cm.
- There is a hatched zone on both sides but not to the rear.
- The hatched zone is at least 120cm.
- The dimensions of other designated Blue Badge parking bays vary in size.
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Access from the Car Park
View
- The entrance is clearly visible from the car park.
- Potential obstacles between the Blue Badge parking and the entrance include a marked car park crossing point.
Entrance (Main)
- This information is for the entrance located at the front left of the store.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is ramped/sloped access at this entrance.
- There is a slope with a slight gradient and a width of at least 150cm .
- The slope does not have handrails.
- There is an open entrance which is permanently open.
- The width of the opening is 238cm.
- There is a second set of doors.
- There are double automatic doors which is permanently open.
- The width of the opening is 188cm.
- There are automatic swing gates and security barriers immediately beyond the entrance.
Entrance (TradePoint)
- This information is for the entrance located at the front right of the store.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- A colleague is available at this entrance to assist customers.
- There is step-free access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 250cm.
- There are security barriers immediately beyond the entrance.
Shop
- There is step-free access throughout the shop.
- The lighting levels in the shop are good.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the shop.
- All flooring in the shop is smooth and even.
- The majority of aisle widths are 150cm+.
- Access throughout the shop is unobstructed.
- There is good colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the shop.
Planning Area (Kitchens)
- The planning area is located in the centre of the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 76cm.
- The distance between the floor and the highest desk is 97cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There is a mixture of seating with and without armrests.
- There is sufficient space for a wheelchair user to use the planning area.
Planning Area (Bathrooms)
- The planning area is located in the centre of the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 89cm.
- The distance between the floor and the highest desk is 70cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are seats with armrests on both sides.
- There is sufficient space for a wheelchair user to use the planning area.
Area (Garden Centre)
- The area is external.
- This area can be found at the rear of the store.
- There are double automatic doors which open by sliding to access this area from the shop.
- The width of the door opening is 231cm.
- There is step-free access throughout the area.
- The lighting levels in this area are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- There is poor colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the area.
Area (Building Yard)
- The area is internal.
- This area can be found at the far right of the store.
- There are double automatic doors which are permanently held open to access this area from the shop.
- The width of the door opening is 230cm.
- There is step-free access throughout the area.
- The lighting levels in this area are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The flooring surface is not smooth and even due to uneven concrete.
- The majority of aisle widths are 150cm+.
- There is poor colour contrast between the shelving and floor in all areas.
- There is background noise in the area.
Counter (Click & Collect)
- The counter is located next to the checkouts.
- The counter is approximately 18m from the main entrance.
- The counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 106cm high.
- The counter for seated users is 83cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter for seated users has a clear knee recess.
- There is an assistance button which is 123cm from the floor.
- The counter does not have a hearing assistance system.
Counter (Paint Mixing)
- The counter is located in the centre of the store.
- The counter is approximately 35m from the main entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 107cm high.
- The counter for seated users is 76cm high.
- There is an assistance button which is 117cm from the floor.
- The counter does not have a hearing assistance system.
Counter (TradePoint)
- The counter is located at the front right of the store.
- The counter is approximately 2m from the TradePoint entrance.
- The counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 110cm high.
- The counter for seated users is 70cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter for seated users has sufficient space to write or sign documents.
- The counter does not have a hearing assistance system.
Service (Timber Cutting)
- The service is located to the far right of the store.
- The service is approximately 15m from the TradePoint entrance.
- Clear signage for the service is not visible from the entrance.
- There is step-free access to the service.
- The lighting levels at the service are good.
- There is an assistance button which is 106cm from the floor.
- The service does not have a hearing assistance system.
Accessible Toilet
- This accessible toilet is located at the front right of the store.
- This accessible toilet is approximately 14m from the TradePoint entrance.
- There is step-free access into the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- There is a manual door which opens outwards and has a good colour contrast.
- The width of the accessible toilet door opening is 86cm.
- The door has a locking handle.
- No key is required for the accessible toilet.
- The dimensions of the cubicle are 146cm x 170cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the right of the toilet but it is obstructed.
- The lateral transfer space is 75cm (from the side of the toilet pan to the wall).
- There is a push button flush in the centre of the cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 43cm.
- The toilet has a cistern to lean back against.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: the hand dryer.
- The height of the toilet roll holder is 101cm.
- The following grab rails are available: a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin, a vertical grab rail on the transfer side, a horizontal grab rail on the non transfer side and a vertical grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following have a good colour contrast with their surroundings: the internal door, all grab rails, the floor and the toilet roll holder.
- The following have a less clear colour contrast with their surroundings: the toilet seat and the hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- The height of the wash basin is 78cm.
- The wash basin tap type is lever mixer.
- The height of the hand dryer is 107cm.
- There is not a shelf.
- The cubicle also has: a nappy/incontinence items bin.
- The cubicle does not have a full length mirror and coat hooks.
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Baby Changing Facilities
View
- There is a flip down baby change table available at a height of 96cm.
Standard Toilet
- This toilet is located at the front right of the store.
- This toilet is approximately 12m from the TradePoint entrance.
- There is step-free access into the toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The female toilet was surveyed.
- There is also a male toilet in the same location.
- The colour contrast between the external toilet door and wall is good for both female and male.
- The wash basin tap type is push.
Checkouts
- The checkout area is located at the front centre of the store.
- There is step-free access to the checkout area.
- The checkout area is clearly signed.
- The lighting levels at the checkout area are good.
- The store has: staffed checkouts and self-service checkouts.
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Staffed Checkout(s)
View
- The checkout is 83cm high.
- The checkout for seated users is 65cm high.
- There is not a clear knee recess beneath the staffed checkout for seated users.
- The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
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Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkouts vary between 86cm and 136cm.
- The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
- There is a hand-held scanner.
- Colleagues can provide assistance with using the self-service checkouts.
Exit
- This information is for the exit located at the front centre of the store.
- The exit area/door is clearly signed.
- There are security barriers before the exit.
- A colleague is available at this exit to assist customers.
- There is ramped/sloped access at this exit.
- A width of at least 150cm and There is a ramp with a slight gradient .
- The slope does not have handrails.
- There are double automatic doors which open by sliding.
- The width of the opening is 203cm.
- There is a second set of doors.
- The second set of doors is an open exit which is permanently open.
- The width of the opening is 236cm.
- There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.