You are on Summary. Skip to the next section.

Summary

• This guide was created in October 2022.
• There are no public transport links within 200m of the venue.
• The venue shares another venue's parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is step free access at this entrance.
• This entrance has more than one set of double doors, with one door locked on at least one set.
• The doors are automatic.
• There is step-free access throughout the building.
• There is a hearing assistance system at the tills, the customer service counter, the paint mixing counter and the Trade Point counter.
• Accessible toilet facilities are available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are available.
• Right hand transfer accessible toilet facilities can be found within the standard toilet, to the rear right of the store.
• Left hand transfer accessible toilet facilities can be found to the rear right of the store.
• Shared standard toilet facilities can be found to the rear right of the store.
• Baby changing facilities can be found to the rear right of the store.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located to the left as you enter.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, shallow (garden), board carrier (A-frame), heavy duty (heavy garden), flat-bed and wheeled basket.
• Documents/information can be provided in: large print on request.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are not available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is not a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Glen Mill Way.
• The nearest train station is Port Glasgow.
• For more information on Port Glasgow Railway Station please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has shared parking facilities which do need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly signed but markings are faded.
• The nearest designated Blue Badge parking bay is approximately 20m from the main entrance.
• The car park is free for all users.
• Clearly marked and signed parent and child parking bays are.

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• Parking View
  • The car park type is open air/surface.
  • The car park surface is tarmac.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 8 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 250cm x 490cm.
  • There is a hatched zone on one side and to the rear.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

• The surface of the approach is stone/concrete tiles and block paving.
• There are bollards on the approach which have a minimum width of 265cm and are 90cm high.
• The bollards contrast visually with the paving.
• There is step-free access on approach.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There is step-free access at this entrance.
• There are double automatic doors (with one door locked) which open towards you.
• The width of the opening is 105cm.
• There is a second set of doors.
• There are double automatic doors.
• The width of the opening is 238cm.
• There are security barriers immediately beyond the entrance.
• The minimum width between the barriers is 198cm.

You are on Approach (TradePoint Entrance). Skip to the next section.

Approach (TradePoint Entrance)

• The surface of the approach is stone/concrete tiles and block paving.
• The bollards contrast visually with the paving.
• There is step-free access on approach.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This information is for the entrance located at the front of the building, to the left.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There are double automatic doors (with one door locked) which open towards you.
• The width of the opening is 105cm.
• There is a second set of doors.
• There are double automatic doors.
• The width of the opening is 240cm.
• There are security barriers immediately beyond the entrance.
• The minimum width between the barriers is 198cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is low colour contrast between the shelving and floor throughout the shop.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is internal and external.
• This area can be found to the rear right of the store.
• There are double automatic doors to access this area from the shop.
• The width of the door opening is 238cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is low colour contrast between the shelving and floor in all areas.

You are on Area (Building Yard). Skip to the next section.

Area (Building Yard)

• The area is internal.
• This area can be found to the left of the store.
• There are double automatic doors to access this area from the shop.
• The width of the door opening is 288cm.
• There is step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The majority of aisle widths are 150cm+.
• There is low colour contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Planning Area (Design Centre). Skip to the next section.

Planning Area (Design Centre)

• The planning area is located to the rear right of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The standard height for desks is 75cm.
• There is sufficient space to write or sign documents on the desk.
• There is a height adjustable desk available.
• The area has a clearly signed hearing assistance system.
• There are seats which do not have armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• This accessible toilet is located to the rear right of the store.
• This accessible toilet is approximately 60m from the main entrance.
• There is step-free access into the accessible toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 85cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 165cm x 230cm and it has a turning space of at least 150cm x 150cm.
• There is a lateral transfer space to the left of the toilet but it is obstructed.
• The lateral transfer space is 84cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a backrest and a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the wash basin and the soap dispenser.
• The following fixtures cannot be reached from the toilet seat: the toilet roll holder and the hand dryer.
• The height of the toilet roll holder is 132cm.
• The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side, a vertical grab rail on the non transfer side, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the non transfer side.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the floor and the internal door.
• The following have a less clear colour contrast with their surroundings: the dropdown rail, all grab rails, the hand dryer and the toilet roll holder.
• There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
• The height of the wash basin is 74cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 91cm.
• The height of the hand dryer is 82cm.
• The cubicle also has: a nappy/incontinence items bin, a full length mirror and a sanitary bin.

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• Comments View
  • There is also a functional 103cm high push button alarm which can be reached from the toilet.

You are on Accessible Toilet (Ambulant Toilet and Baby Changing). Skip to the next section.

Accessible Toilet (Ambulant Toilet and Baby Changing)

• This accessible toilet is located within the standard toilet at the rear right of the store.
• This accessible toilet is approximately 60m from the main entrance.
• There is step-free access into the accessible toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high colour contrast.
• The width of the accessible toilet door opening is 86cm.
• The door has a lever twist lock.
• The dimensions of the cubicle are 137cm x 230cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the toilet but it is obstructed.
• The lateral transfer space is 68cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• The height of the toilet seat above floor level is 48cm.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the hand dryer.
• The following fixtures cannot be reached from the toilet seat: the wash basin and the soap dispenser.
• The height of the toilet roll holder is 116cm.
• The following grab rails are available: a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and a horizontal grab rail on the door.
• There is a dropdown rail on the transfer side.
• The following have a high colour contrast with their surroundings: the toilet roll holder, the hand dryer, the internal door, the dropdown rail, the floor and all grab rails.
• The following have a less clear colour contrast with their surroundings: the toilet seat.
• There is no emergency alarm.
• The height of the wash basin is 90cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 110cm.
• The height of the hand dryer is 89cm.
• The cubicle also has: a sanitary bin and a nappy/incontinence items bin.

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• Baby Changing Facilities View
  • There is a fixed baby change table available at a height of 90cm.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located to the right as you enter.
• The counter is approximately 5m from the TradePoint entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The counter is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• There is sufficient space to write or sign documents on the counter.
• The counter has a clearly signed hearing assistance system.
• Colleagues are trained to use the hearing system.

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• Comments View
  • There is a 92cm high desk to the left as you enter.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located to the left as you enter.
• The counter is approximately 20m from the main entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The lighting levels at the counter are good.
• The counter is 108cm high.
• The counter for seated users is 78cm high.
• There is sufficient space to write or sign documents on the counter.
• The counter does not have a hearing assistance system.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the rear left of the store.
• The counter is approximately 95m from the main entrance.
• Clear signage for the counter is not visible from the entrance.
• There is step-free access to the counter.
• The lighting levels at the counter are good.
• There is an assistance button which is 105cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located to the right as you enter.
• The counter is approximately 30m from the main entrance.
• Clear signage for the counter is visible from the entrance.
• There is step-free access to the counter.
• The counter has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
• The lighting levels at the counter are good.
• There is an assistance button which is 117cm from the floor.
• The counter has a clearly signed hearing assistance system.
• Colleagues are trained to use the hearing system.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is no standard toilet, but the accessible toilet can be used by everyone.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located behind the checkouts.
• The exit area/door is clearly signed.
• There is a dark mat or floor marking at this exit that might be perceived as a hole.
• There are security barriers before the exit.
• The minimum width between the barriers is 198cm.
• There are double automatic doors.
• The width of the opening is 238cm.
• There is a second set of doors.
• The second set of doors are double automatic doors.
• The width of the opening is 205cm.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the left as you enter.
• There is step-free access to the checkout area.
• The route to the checkout area is not unobstructed.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: staffed checkouts.

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• Staffed Checkout(s) View
  • The checkout is 102cm high.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout has a clearly signed hearing assistance system.