You are on Summary. Skip to the next section.

Summary

• This guide was created in October 2023.
• There are public transport links within 200m of the venue.
• The venue shares another venue's parking.
• A designated drop off point is not available.
• The most accessible entrance is the main entrance.
• There is ramped/sloped access at this entrance.
• This entrance has double doors.
• The doors are automatic.
• There is step-free access throughout the majority of the building.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
• Step-free ambulant toilet facilities are not available.
• Step-free standard toilet facilities are available.
• Baby change facilities are available.
• Left hand transfer accessible toilet facilities can be found to the left from the main entrance, through the checkout area, to the right of the exit door.
• Shared standard toilet facilities can be found to the left from the main entrance, through the checkout area, to the right of the exit door.
• Baby changing facilities can be found in the accessible toilet.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located to the left from the main entrance.
• There is a collection point available at this store.
• The collection point is located to the left from the main entrance.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame) and flat-bed.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Brighton Road.
• The nearest train station is Shoreham-by-Sea.
• For more information on Southern Rail trains please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has shared parking facilities which do not need to be booked in advance.
• Blue Badge parking is available.
• Blue Badge parking is clearly marked.
• The nearest designated Blue Badge parking bay is approximately 5m from the main entrance.
• The car park is free for all users.
• Clearly marked parent and child parking bays are not available.
• There are no Load and Go parking spaces available.

Collapse all Expand all

• Parking View
  • The car park is located in front of the store.
  • The car park type is open air/surface.
  • The car park surface is concrete.
  • Parking spaces are provided on a first come first serve basis.
• Blue Badge Parking View
  • There are 8 Blue Badge parking bays.
  • The dimensions of the Blue Badge bays are 225cm x 420cm.
  • There is a hatched zone on both sides and to the rear.
  • The hatched zone is at least 120cm.
• Access from the Car Park View
  • The entrance is clearly visible from the car park.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located at the front of the store.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• There is ramped/sloped access at this entrance.
• There is a ramp with a slight gradient .
• The slope does not have handrails.
• There are double automatic doors which open by sliding.
• The width of the opening is 151cm.
• There is a second set of doors.
• There are double automatic doors which open by sliding.
• The width of the opening is 144cm.
• There are security barriers immediately beyond the entrance.
• The minimum width between the barriers is 138cm.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are varied.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The majority of aisle widths are 150cm+.
• Access throughout the shop is unobstructed.
• There is high visual contrast between the shelving and floor throughout the shop.
• There is background noise in the shop.

You are on Area (Garden Centre). Skip to the next section.

Area (Garden Centre)

• The area is external.
• This area can be found at the rear of the store.
• There are double automatic doors which open by sliding to access this area from the shop.
• The width of the door opening is 151cm.
• There is not step-free access throughout the area.
• The lighting levels in this area are good.
• Wayfinding signage is not provided.
• The colour, design and typeface of signs is consistent throughout the building.
• The flooring surface is not smooth and even due to uneven concrete.
• The majority of aisle widths are 150cm+.
• There is high visual contrast between the shelving and floor in all areas.
• There is background noise in the area.

You are on Ramp or Slope (Garden Centre). Skip to the next section.

Ramp or Slope (Garden Centre)

• There is a ramp/slope located at the entrance to the Garden Centre area.
• There is a ramp with a slight gradient .
• The ramp has a handrail on the right.

Collapse all Expand all

• Comments View
  • There is a slight lip at the end of the slope.

You are on Planning Area (Kitchens and Bathrooms). Skip to the next section.

Planning Area (Kitchens and Bathrooms)

• The planning area is located on the right side of the store, towards the rear.
• There is step-free access to the planning area.
• There is not a clear unobstructed route to the planning area.
• The lighting levels in the planning area are good.
• The standard height for desks is 73cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There is a mixture of seating with and without armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located to the right from the main entrance.
• The counter is approximately 5m from the main entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The counter is placed in front of a patterned background.
• The lighting levels at the counter are good.
• The counter is 106cm high.
• There is an assistance button which is 110cm from the floor.
• The counter does not have a hearing assistance system.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located to the left from the main entrance.
• The counter is approximately 15m from the main entrance.
• The counter is visible from the entrance.
• There is step-free access to the counter.
• The route to the counter is not unobstructed.
• The counter is placed in front of a patterned background.
• The lighting levels at the counter are good.
• The counter is 95cm high.
• There is sufficient space to write or sign documents on the counter.
• There is an assistance button which is 118cm from the floor.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the left from the main entrance.
• There is step-free access to the checkout area.
• The checkout area is not clearly signed.
• The lighting levels at the checkout area are moderate to good.
• The store has: staffed checkouts and self-service checkouts.

Collapse all Expand all

• Staffed Checkout(s) View
  • The checkout is 106cm high.
  • The checkout for seated users is 83cm high.
  • There is not a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.
• Self-Service Checkout(s) View
  • The controls/screen heights for the self-service checkouts vary between 128cm and 151cm.
  • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
  • There is a hand-held scanner.
  • Colleagues can provide assistance with using the self-service checkouts.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This accessible toilet is located to the left from the main entrance, through the checkout area, to the right of the exit door.
• This accessible toilet is approximately 20m from the main entrance.
• There is step-free access into the accessible toilet.
• There is Braille, pictorial and written text signage on or near the toilet door.
• There is a manual door which opens outwards and has a high visual contrast.
• The width of the accessible toilet door opening is 78cm.
• The door has a locking handle.
• No key is required for the accessible toilet.
• The dimensions of the cubicle are 154cm x 200cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the toilet.
• The lateral transfer space is 83cm (from the side of the toilet pan to the wall).
• There is a spatula flush on the transfer side.
• There is a lid attached to the toilet seat.
• The height of the toilet seat above floor level is 48cm.
• The toilet has a cistern to lean back against.
• The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
• The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
• The height of the toilet roll holder is 95cm.
• The following grab rails are available: a horizontal grab rail on the door, a horizontal grab rail on the non transfer side, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
• There is a dropdown rail on the transfer side.
• The following have a high visual contrast with their surroundings: the floor, all grab rails, the hand dryer, the dropdown rail, the internal door and the toilet roll holder.
• The following have a less clear visual contrast with their surroundings: the toilet seat.
• There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
• The height of the wash basin is 72cm.
• The wash basin tap type is lever mixer.
• The height of the soap dispenser is 88cm.
• The height of the hand dryer is 84cm.
• There is not a shelf.
• The cubicle also has: a full length mirror and a waste bin with lid.
• The cubicle does not have coat hooks.

Collapse all Expand all

• Baby Changing Facilities View
  • There is a flip down baby change table available at a height of 88cm.
• Comments View
  • There is an outer door to the toilets.
  • The door opens towards you, and may be difficult to open.
  • The width of the door opening is 78cm.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• This toilet is located to the left from the main entrance, through the checkout area, to the right of the exit door, through the door to the toilet area, then to the right.
• This toilet is approximately 20m from the main entrance.
• There is step-free access into the toilet.
• There is Braille, tactile, pictorial and written text signage on or near the toilet door.
• The shared standard toilet was surveyed.
• The visual contrast between the external toilet door and wall is high for both female and male.
• The wash basin tap type is lever mixer.

Collapse all Expand all

• Comments View
  • There is an outer door to the toilets.
  • The door opens towards you, and may be difficult to open.
  • The width of the door opening is 78cm.

You are on Exit. Skip to the next section.

Exit

• This information is for the exit located at the front of the store.
• The exit area/door is not clearly signed.
• There is a dark mat or floor marking at this exit that might be perceived as a hole.
• There are security barriers before the exit.
• There is step-free access at this exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 150cm.
• There is a second set of doors.
• The second set of doors are double automatic doors which open by sliding.
• The width of the opening is 150cm.
• There is not a canopy or recess which provides weather protection at this exit for those awaiting pick up.