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B&Q Skegness

Wainfleet Road, Skegness, Lincolnshire, PE25 3ST

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Access Guide

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Summary

  • This guide was created in September 2023.
  • There are no public transport links within 200m of the venue.
  • The venue shares another venue's parking.
  • A designated drop off point is available.
  • The most accessible entrance is the main entrance.
  • There is step free access at this entrance.
  • This entrance has double doors.
  • The doors are automatic.
  • There is step-free access throughout the building.
  • There is not a designated safe place which can be used by people who may feel scared or at risk.
  • There is a hearing assistance system at the tills.
  • Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
  • Step-free standard toilet facilities are available.
  • Baby change facilities are available.
  • Right hand transfer accessible toilet facilities can be found at the far left rear of the store. Customers need to ask customer services for access.
  • Baby changing facilities can be found within the accessible toilet.

Getting Help and Assistance

  • Click + Collect is available at this store.
  • The Click + Collect point is located to the left as you enter via the main entrance.
  • There is a collection point available at this store.
  • The collection point is located to the left as you enter via the main entrance.
  • There is a home delivery service from this store.
  • The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame) and heavy duty (heavy garden).
  • An assistance dog toilet or toileting area is not available at the store.
  • Water bowls for assistance dogs are available.

Public Transport

Parking

  • The store has shared parking facilities which do not need to be booked in advance.
  • Blue Badge parking is available.
  • Blue Badge parking is clearly marked and signed.
  • The nearest designated Blue Badge parking bay is approximately 5m from the main entrance.
  • The car park is free for all users.
  • There are Load and Go parking spaces available.
  • Parking View
    • The car park is located at the front of the store.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
  • Blue Badge Parking View
    • There are 4 Blue Badge parking bays.
    • The dimensions of the Blue Badge bays are 250cm x 480cm.
    • There is a hatched zone on one side only.
    • The hatched zone is at least 120cm.
  • Access from the Car Park View
    • The entrance is clearly visible from the car park.
    • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs without tactile paving.
  • Drop-off Point(s) View
    • There is a drop off point which can be found directly outside the front entrance.
    • Potential obstacles between the drop-off point and the entrance include dropped kerbs with tactile paving.

Entrance

  • This information is for the entrance located at the front of the store.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There are bollards with high visual contrast but no visual identification band in front of the entrance.
  • The minimum width between the bollards is 115cm.
  • A colleague is available at this entrance to assist customers.
  • There is step-free access at this entrance.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 169cm.
  • There are security barriers immediately beyond the entrance.

Shop

  • There is step-free access throughout the shop.
  • The lighting levels in the shop are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the shop.
  • All flooring in the shop is smooth and even.
  • The majority of aisle widths are 150cm+.
  • Access throughout the shop is unobstructed.
  • There is low visual contrast between the shelving and floor in the majority of walkways.
  • There is a browse and order point in the shop.
  • There is background noise in the shop.

Planning Area (Kitchen and Bathroom)

  • The planning area is located just inside the entrance and to the right.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The distance between the floor and the lowest desk is 75cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There are seats which do not have armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Area (Garden Centre)

  • The area is external.
  • This area can be found at the far rear of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 162cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The majority of aisle widths are 150cm+.
  • There is low visual contrast between the shelving and floor in the majority of walkways.
  • There is a browse and order point in the area.
  • There is background noise in the area.

Counter (Paint Mixing)

  • The counter is located just inside the entrance to the front.
  • The counter is approximately 15m from the main entrance.
  • Clear signage for the counter is visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 107cm high.
  • There is an assistance button which is 46cm from the floor.
  • The counter does not have a hearing assistance system.

Service (Collections)

  • The service is located just inside the entrance and to the left.
  • The service is approximately 15m from the main entrance.
  • The service is visible from the entrance.
  • The lighting levels at the service are good.
  • There is an assistance button which is 80cm from the floor.
  • The service does not have a hearing assistance system.

Toilet with Adaptations (Right Hand Transfer)

  • This accessible toilet is located behind the staff only door, at the far rear left of the store.
  • This accessible toilet is approximately 130m from the main entrance.
  • There is step-free access into the accessible toilet.
  • There is Braille, tactile and written text signage on or near the toilet door.
  • There is a manual door which opens outwards and has a high visual contrast.
  • The width of the accessible toilet door opening is 84cm.
  • The door has a twist lock.
  • A key is required for the accessible toilet.
  • The key can be obtained from Customer Services.
  • The dimensions of the cubicle are 127cm x 195cm and it does not have a 150cm x 150cm turning space.
  • There is a lateral transfer space to the right of the toilet.
  • The lateral transfer space is 74cm (from the side of the toilet pan to the wall).
  • There is a spatula flush on the transfer side.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet has a cistern to lean back against.
  • The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
  • The height of the toilet roll holder is 112cm.
  • The following grab rails are available: a horizontal grab rail on the door, a vertical grab rail on the transfer side and vertical grab rails on both sides of the wash basin.
  • There is a dropdown rail on the transfer side.
  • The following have a high visual contrast with their surroundings: the floor, the dropdown rail, the toilet roll holder and all grab rails.
  • The following have a less clear visual contrast with their surroundings: the internal door and the hand dryer.
  • There is a pull cord emergency alarm but it is not at a recommended height and may not be reachable.
  • The height of the wash basin is 73cm.
  • The wash basin tap type is lever mixer.
  • The height of the soap dispenser is 110cm.
  • The height of the hand dryer is 95cm.
  • The cubicle also has: a full length mirror and a sanitary bin.
  • The cubicle does not have coat hooks.

Standard Toilet

  • There is no standard toilet, but the accessible toilet can be used by everyone.

Checkouts

  • The checkout area is located next to the exit.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: a staffed checkout and self-service checkouts.
  • Staffed Checkout(s) View
    • The checkout is 106cm high.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout has a clearly signed hearing assistance system.
    • The following staffed checkouts have a hearing assistance system: the only staffed checkout.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkouts vary between 115cm and 140cm.
    • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
    • There is a hand-held scanner.
    • Colleagues can provide assistance with using the self-service checkouts.

Exit

  • This information is for the exit located next to the checkouts.
  • The exit area/door is clearly signed.
  • There are security barriers before the exit.
  • A colleague is available at this exit to assist customers.
  • There is step-free access at this exit.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 167cm.
  • There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
  • There are bollards with high visual contrast but no visual identification band beyond the exit.
  • The minimum width between the bollards is 115cm.