You are on Overview. Skip to the next section.

Overview

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• About View
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Liverpool South Parkway.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is step-free level access throughout all areas.
  • There are automatic doors along circulation routes.
• Getting Help and Assistance View
  • Seating is available.
  • There are fixed hearing assistance systems.
  • You can borrow or hire the following equipment: a manual wheelchair and a standing frame.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located in the toilet area at the rear-right of the store.
  • The toilet with adaptations has a right hand transfer space.
  • The toilets were out of order at the time of the survey.
  • Female and male step-free standard toilet facilities are located in the toilet area at the rear-right of the store.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the store.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 4 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 231cm (width) x 481cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 5m from the main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for all users.
  • Free parking is restricted to 4 hours.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This entrance is located at the front of the store.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 156cm.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 244cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are bollards at the entrance.
• The maximum width between them is 235cm.
• The width between the gates is 198cm.

You are on Entrance (TradePoint). Skip to the next section.

Entrance (TradePoint)

• This entrance is located at the front of the store.
• The approach to the entrance has bollards.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 262cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors are permanently held open.
• The width of the opening is 220cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There are bollards at the entrance.
• The maximum width between them is 212cm.

You are on Shop Floor. Skip to the next section.

Shop Floor

• There is step-free level access throughout.
• The majority of main aisle widths are over 180cm.
• The majority of product aisle widths are between 150cm - 180cm.
• Some of the aisles are obstructed by product displays, product bins and additional stock.
• Some flooring is shiny.
• The visual contrast between the shelving and floor varies between low and high.
• There may be background noise.
• There is wayfinding, product and overhead signage.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signage is consistent throughout.
• Customers can obtain online items from at the collection point.
• Lighting levels vary due to the size of the space.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is located near the checkouts.
• The distance from the main entrance is 25m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Counter (Bathroom and Kitchen Design). Skip to the next section.

Counter (Bathroom and Kitchen Design)

• The counter is located at the centre of the store.
• The distance from the main entrance is 23m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 103cm.
• There is a lowered section at the counter (a writing shelf).
• The height of the lowered section is 83cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 107cm.
• The payment machine is moveable.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested, however it was not working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: high stools.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located near the main entrance and checkouts.
• The distance from the main entrance is 12m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 82cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is a button at a height of 118cm to call for assistance.

You are on Counter (Timber Cutting). Skip to the next section.

Counter (Timber Cutting)

• The counter is located at the rear of the store.
• The distance from the main entrance is 30m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 97cm.
• There is not a lowered section at the counter.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• There is not a hearing assistance system.
• There is background noise in this area.
• The flooring is shiny.
• Lighting levels were even at the time of the survey, with unshaded light sources.
• There is a button at a height of 101cm to call for assistance.

You are on Counter (TradePoint). Skip to the next section.

Counter (TradePoint)

• The counter is located on the left after entering the TradePoint entrance.
• The distance from the TradePoint entrance is 5m.
• The most accessible route to the counter has step-free level access.
• There are no doors to open along the most accessible route.
• There is step-free level access to the counter.
• The height of the counter is 108cm.
• There is a lowered section at the counter.
• The height of the lowered section is 72cm.
• The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
• The card payment machine is at a height of 112cm.
• The payment machine is moveable.
• There is a fixed hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There may be background noise in this area.
• The flooring is shiny.
• Lighting levels vary due to the use of large glazed walls or windows.

You are on Staffed Checkouts. Skip to the next section.

Staffed Checkouts

• The staffed checkout area is located near the exit and paint mixing counter.
• The store has standard basket only checkouts.
• There is step-free level access to the staffed checkout area.

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• Basket Checkouts View
  • Signage is provided for the basket checkouts.
  • Signage is clearly visible with high contrasting colours.
  • The height of the loading area is 65cm.
  • The height of the packing area is 76cm.
  • The card payment machine is at a height of 87cm.
  • The payment machine is moveable.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • Lighting levels vary due to the use of large glazed walls.

You are on Self-Service Checkouts. Skip to the next section.

Self-Service Checkouts

• The self-service checkout area is located near the exit and paint mixing counter.
• There is step-free level access to the self-service checkout area.
• The store has self-service touchscreens for basket and trolley combined shops.
• Lowered self-service touchscreens are not available.

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• Standard Touchscreens View
  • The self-service checkout surveyed was a basket and trolley shop touchscreen.
  • The height of the touchscreen display ranges from 105cm to 125cm from the floor.
  • The touchscreen has the following accessibility aids: a Call for Assistance button.
  • The height of the scanner is 83cm.
  • The height of the loading area is 69cm.
  • The height of the packing area is 75cm.
  • The card payment machine is at a height of 90cm.
  • The payment machine is moveable.
  • Assistance is available at the self-serve checkouts.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located in the toilet area at the rear right of the store.
  • The distance from the TradePoint entrance is 34m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There is a manual door along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is Braille, tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 85cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 210cm (width) x 315cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 150cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 94cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a soap dispenser, however it is not wall mounted.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high colour contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm but it was tied up at the time of the survey.
  • There is a long mirror.
  • There is a shelf, however there is an obstruction in front of it.
  • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
  • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
  • There are multiple coat hooks.
  • The coat hooks are 105cm and 170cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
  • The toilets were out of order at the time of the survey.

You are on Exit. Skip to the next section.

Exit

• The exit area is clearly signed.
• There is step-free level access at the exit.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 156cm.
• There is a small lip on the threshold of the opening.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 240cm.
• The doors have a low colour contrast.