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B&Q Swords

Airside Retail Park, Swords, Dublin , EIRE

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Access Guide

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Summary

  • This guide was created in June 2023.
  • There are no public transport links within 200m of the venue.
  • The venue shares another venue's parking.
  • A designated drop off point is not available.
  • The most accessible entrance is the main entrance.
  • There is step free access at this entrance.
  • This entrance has double doors.
  • The doors are automatic.
  • There is step-free access throughout the building.
  • There is not a designated safe place which can be used by people who may feel scared or at risk.
  • Accessible toilet facilities are available.
  • Step-free standard toilet facilities are available.
  • Baby change facilities are available.
  • Right hand transfer accessible toilet facilities can be found at the rear left of the store, near the Home section.
  • Female and male standard toilet facilities can be found at the rear left of the store, near the Home section.
  • Baby changing facilities can be found at the rear left of the store near the Home section, within the accessible toilet.

Public Transport

Getting Help and Assistance

  • Click + Collect is available at this store.
  • The Click + Collect point is located to the left as you enter from the main entrance, before the checkouts.
  • The following are available to borrow: wheelchairs.
  • The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), flat-bed and wheeled basket.
  • An assistance dog toilet or toileting area is not available at the store.
  • Water bowls for assistance dogs are not available.

Parking

  • The store has shared parking facilities which do not need to be booked in advance.
  • Blue Badge parking is available.
  • Blue Badge parking is clearly marked and signed.
  • The nearest designated Blue Badge parking bay is approximately 25m from the main entrance.
  • The car park is free for all users.
  • Clearly marked and signed parent and child parking bays are.
  • There are no Load and Go parking spaces available.
  • Parking View
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • The car park surface is tarmac.
    • Parking spaces are provided on a first come first serve basis.
  • Blue Badge Parking View
    • There are 8 Blue Badge parking bays.
    • The dimensions of the Blue Badge bays are 250cm x 485cm.
    • There is a hatched zone on one side and to the rear.
    • The hatched zone is at least 120cm.
  • Access from the Car Park View
    • The entrance is clearly visible from the car park.
    • There is a road to cross with dropped kerbs and tactile paving.
    • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs with tactile paving, dropped kerbs without tactile paving and a marked car park crossing point.

Approach

  • The surface of the approach is stone/concrete tiles and block paving.
  • There are bollards on the approach which have a minimum width of 130cm and are 90cm high.
  • The bollards have a visual identification band and contrast visually with the paving.
  • There is step-free access on approach.

Entrance

  • This information is for the entrance located at the front of the building, to the right.
  • The entrance area/door is clearly signed.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There are bollards with high colour contrast and a visual identification band in front of the entrance.
  • The minimum width between the bollards is 130cm.
  • There is step-free access at this entrance.
  • There is an open entrance.
  • The width of the opening is 240cm.
  • There is a second set of doors.
  • There are double automatic doors which open by sliding.
  • The width of the opening is 168cm.
  • There are fixed barriers immediately beyond the entrance.
  • The minimum width between the barriers is 189cm.

Shop

  • There is step-free access throughout the shop.
  • The lighting levels in the shop are varied.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the shop.
  • All flooring in the shop is smooth and even.
  • The majority of aisle widths are 150cm+.
  • Access throughout the shop is unobstructed.
  • There is low colour contrast between the shelving and floor in the majority of walkways.
  • There is a mixture of seating with and without armrests throughout the shop.
  • There is background noise in the shop.

Area (Garden Centre)

  • The area is internal and external.
  • This area can be found at the rear of the store.
  • There are double automatic doors which open by sliding to access this area from the shop.
  • The width of the door opening is 215cm.
  • There is step-free access throughout the area.
  • The lighting levels in this area are good.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The majority of aisle widths are 150cm+.
  • There is low colour contrast between the shelving and floor in the majority of walkways.
  • There is background noise in the area.

Planning Area (Kitchens and Bathrooms)

  • The planning area is located towards the rear left of the store.
  • There is step-free access to the planning area.
  • The lighting levels in the planning area are good.
  • The distance between the floor and the lowest desk is 73cm.
  • There is sufficient space to write or sign documents on the desk.
  • The area does not have a hearing assistance system.
  • There are seats which do not have armrests.
  • There is sufficient space for a wheelchair user to use the planning area.

Counter (Collection Point)

  • The counter is located to the left as you enter from the main entrance, before the checkouts.
  • The counter is approximately 30m from the main entrance.
  • Clear signage for the counter is visible from the entrance.
  • There is step-free access to the counter.
  • The counter has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The lighting levels at the counter are good.
  • The counter is 105cm high.
  • The counter for seated users is 82cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents .
  • The counter does not have a hearing assistance system.

Counter (Paint Mixing)

  • The counter is located towards the centre of the store.
  • The counter is approximately 60m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 108cm high.
  • The counter for seated users is 78cm high.
  • There is an assistance button which is 88cm from the floor.
  • The counter does not have a hearing assistance system.

Counter (Timber Cutting)

  • The counter is located to the rear right of the store.
  • The counter is approximately 90m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 101cm high.
  • The counter does not have a hearing assistance system.

Counter (TradePoint)

  • The counter is located to the left as you enter from the main entrance, before the collection point and checkouts.
  • The counter is approximately 25m from the main entrance.
  • Clear signage for the counter is not visible from the entrance.
  • There is step-free access to the counter.
  • The lighting levels at the counter are good.
  • The counter is 106cm high.
  • The counter for seated users is 82cm high.
  • There is sufficient space to write or sign documents on the counter.
  • The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
  • The counter does not have a hearing assistance system.

Checkouts

  • The checkout area is located at the front of the store, to the left as you enter from the main entrance.
  • There is step-free access to the checkout area.
  • The checkout area is clearly signed.
  • The lighting levels at the checkout area are good.
  • The store has: staffed checkouts and self-service checkouts.
  • Staffed Checkout(s) View
    • The checkout is 102cm high.
    • The checkout for seated users is 82cm high.
    • There is not a clear knee recess beneath the staffed checkout for seated users.
    • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
    • The checkout does not have a hearing assistance system.
  • Self-Service Checkout(s) View
    • The controls/screen heights for the self-service checkouts vary between 82cm and 144cm.
    • The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
    • There is a hand-held scanner.
    • Colleagues can provide assistance with using the self-service checkouts.

Accessible Toilet

  • This accessible toilet is located to the rear right of the store, near the Building section.
  • This accessible toilet is approximately 70m from the main entrance.
  • There is step-free access into the accessible toilet.
  • There is Braille, tactile, pictorial and written text signage on or near the toilet door.
  • The toilet was not available to survey at the time.

Standard Toilet

  • There is no standard toilet, but the accessible toilet can be used by everyone.

Exit

  • This information is for the exit located beyond the checkouts.
  • The exit area/door is clearly signed.
  • There is a dark mat or floor marking at this exit that might be perceived as a hole.
  • There are security barriers before the exit.
  • The minimum width between the barriers is 188cm.
  • A colleague is available at this exit to assist customers.
  • There is step-free access at this exit.
  • There are double automatic doors which opens by sliding.
  • The width of the opening is 212cm.
  • There is a second set of doors.
  • The second set of doors is an open exit.
  • The width of the opening is 242cm.
  • There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
  • There are bollards with high colour contrast and a visual identification band beyond the exit.
  • The minimum width between the bollards is 130cm.