You are on Summary. Skip to the next section.

Summary

• This guide was created in July 2023.
• There are public transport links within 200m of the venue.
• The venue does not have its own parking.
• A designated drop off point is not available.
• The most accessible entrance is the at the front of the store, off Tooting High Street.
• There is step free access at this entrance.
• This entrance has double doors.
• The doors are automatic.
• There is step-free access throughout the area.
• There is not a designated safe place which can be used by people who may feel scared or at risk.
• Accessible toilet facilities are not available.
• Step-free ambulant toilet facilities are not available.
• Step-free standard toilet facilities are not available.
• Baby change facilities are not available.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• Click + Collect is available at this store.
• The Click + Collect point is located on the left after the main entrance.
• The following are available to borrow: wheelchairs.
• The types of trolley available at this store include: wheeled basket.
• An assistance dog toilet or toileting area is not available at the store.
• Water bowls for assistance dogs are available.

You are on Public Transport. Skip to the next section.

Public Transport

• Please click here for opening times and directions to this store.
• There is a bus stop within approximately 150m of the venue.
• The nearest bus stop is located on Tooting High Street.
• Tooting High Street is served by Transport for London (TfL) bus services 155, 219, 355 and N155, stopping at Broadwater Road Stop A.
• The nearest train station is Tooting.
• For more information on Thameslink Railway please click here (opens new tab).
• The nearest underground/overground station is Tooting Broadway.
• Tooting Broadway is served by the Northern Line.
• For more information on Transport for London (TfL) Underground services please click here (opens new tab).

You are on Parking. Skip to the next section.

Parking

• The store has no parking facilities.

You are on Entrance. Skip to the next section.

Entrance

• This information is for the entrance located at the front of the building.
• The entrance area/door is clearly signed.
• There is not a canopy or recess which provides weather protection at this entrance.
• There is a dark mat or floor marking at this entrance that might be perceived as a hole.
• A colleague is available at this entrance to assist customers.
• There is step-free access at this entrance.
• There are double automatic doors which opens by sliding.
• The width of the opening is 167cm.
• There are security barriers immediately beyond the entrance.

You are on Shop. Skip to the next section.

Shop

• There is step-free access throughout the shop.
• The lighting levels in the shop are varied.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the shop.
• All flooring in the shop is smooth and even.
• The flooring has a very shiny finish which may cause glare or look slippery to some people.
• The majority of aisle widths are not 150cm+.
• Access throughout the shop is unobstructed.
• There is high colour contrast between the shelving and floor in all walkways.
• There is a browse and order point in the shop.
• There is background noise in the shop.

You are on Planning Area (Planning Studio). Skip to the next section.

Planning Area (Planning Studio)

• The planning area is located to the rear left of the store.
• There is step-free access to the planning area.
• The lighting levels in the planning area are good.
• The standard height for desks is 87cm.
• There is sufficient space to write or sign documents on the desk.
• The area does not have a hearing assistance system.
• There are stools and some chairs without armrests.
• There is sufficient space for a wheelchair user to use the planning area.

You are on Counter (Paint Mixing). Skip to the next section.

Counter (Paint Mixing)

• The counter is located to the left of the store, and to the right of the checkouts.
• The counter is approximately 7m from the main entrance.
• Clear signage for the counter is visible from the entrance.
• There is step-free access to the counter.
• The counter is placed in front of a patterned background.
• The lighting levels at the counter are good.
• The counter is 83cm high.
• The counter does not have a hearing assistance system.

You are on Checkouts. Skip to the next section.

Checkouts

• The checkout area is located to the left of the store.
• There is step-free access to the checkout area.
• The checkout area is clearly signed.
• The lighting levels at the checkout area are good.
• The store has: staffed checkouts.

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• Staffed Checkout(s) View
  • The staffed checkout is placed in front of a patterned background, has windows, TVs and glazed screens or mirrors which could adversely affect the ability of someone to lip read.
  • The checkout is 105cm high.
  • The checkout for seated users is 82cm high.
  • There is a clear knee recess beneath the staffed checkout for seated users.
  • The Chip & PIN card machines are accessible to a wheelchair user from the staffed checkouts.
  • The checkout does not have a hearing assistance system.

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Accessible Toilet

• There is no accessible toilet in this store.

You are on Standard Toilet. Skip to the next section.

Standard Toilet

• There is no standard toilet.

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Exit

• This information is for the exit located at the entrance.
• The exit area/door is not clearly signed.
• There is a dark mat or floor marking at this exit that might be perceived as a hole.
• There are security barriers before the exit.
• A colleague is available at this exit to assist customers.
• There is step-free access at this exit.
• There are double manual doors which opens by sliding.
• The width of the opening is 167cm.
• There is not a canopy or recess which provides weather protection at this exit for those awaiting pick up.