Access Guide
Summary
- This guide was created in June 2023.
- There are public transport links within 200m of the venue.
- The venue has its own parking.
- A designated drop off point is not available.
- The most accessible entrance is the only entrance.
- There is step free access at this entrance.
- This entrance has more than one set of double doors.
- The doors are automatic.
- There is step-free access throughout the building.
- There is not a designated safe place which can be used by people who may feel scared or at risk.
- Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
- Step-free standard toilet facilities are not available.
- Baby change facilities are available.
- Left hand transfer accessible toilet facilities can be found immediately to the left as you enter the store.
- Ambulant toilet facilities can be found inside the accessible toilet.
- Baby changing facilities can be found inside the accessible toilet.
Public Transport
- Please click here for opening times and directions to this store.
- There is a bus stop within approximately 150m of the venue.
- The nearest bus stop is located on Town Meadows Way.
- The nearest train station is Uttoxeter.
- For more information on Uttoxeter Train Station please click here (opens new tab).
Getting Help and Assistance
- Click + Collect is available at this store.
- The Click + Collect point is located to the right as you enter the store.
- The following are available to borrow: wheelchairs.
- The types of trolley available at this store include: standard, standard with baby seat, board carrier (A-frame), flat-bed and wheeled basket.
- An assistance dog toilet or toileting area is not available at the store.
- Water bowls for assistance dogs are available.
Parking
- The store has shared parking facilities which do not need to be booked in advance.
- Blue Badge parking is available.
- Blue Badge parking is clearly marked and signed.
- The nearest designated Blue Badge parking bay is approximately 20m from the main entrance.
- The car park is free for all users.
- Free parking for all users is limited to 3 hours.
- Clearly marked and signed parent and child parking bays are not available.
- There are no Load and Go parking spaces available.
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Parking
View
- The car park is located in front of the store.
- The car park type is open air/surface.
- The car park surface is tarmac.
- Parking spaces are provided on a first come first serve basis.
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Blue Badge Parking
View
- There are 6 Blue Badge parking bays.
- The dimensions of the Blue Badge bays are 228cm x 444cm.
- There is a hatched zone on one side and to the rear.
- The hatched zone is at least 120cm.
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Access from the Car Park
View
- The entrance is clearly visible from the car park.
- There is a road to cross with dropped kerbs and tactile paving.
Approach
- The surface of the approach is tarmac and block paving.
- There are bollards on the approach which have a minimum width of 110cm and are 102cm high.
- The bollards have a visual identification band and contrast visually with the paving.
- There is step-free access on approach.
Entrance
- This information is for the entrance located to the left of the store.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- A colleague is available at this entrance to assist customers.
- There is step-free access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 180cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 200cm.
- There are security barriers immediately beyond the entrance.
Shop
- There is step-free access throughout the shop.
- The lighting levels in the shop are good.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the shop.
- All flooring in the shop is smooth and even.
- The flooring has bold repeating patterns which could be confusing or look like steps or holes to some people.
- The majority of aisle widths are 150cm+.
- Access throughout the shop is unobstructed.
- There is low colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the shop.
Area (Garden Centre and Building Yard)
- The area is external.
- This area can be found at the rear right of the store.
- There are double automatic doors which is permanently held open to access this area from the shop.
- The width of the door opening is 198cm.
- There is step-free access throughout the area.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The majority of aisle widths are 150cm+.
- There is low colour contrast between the shelving and floor in the majority of walkways.
- There is no (or very little) background noise in the area.
Planning Area (Design Centre)
- The planning area is located at the rear of the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 99cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are armchairs only.
- There is sufficient space for a wheelchair user to use the planning area.
Counter (Collections)
- The counter is located to the left of the checkout tills.
- The counter is approximately 8m from the main entrance.
- The counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 97cm high.
- There is not sufficient space to write or sign documents on the counter.
- There is an assistance button which is 85cm from the floor.
- The counter does not have a hearing assistance system.
Counter (Paint Mixing)
- The counter is located in the centre left of the store.
- The counter is approximately 12m from the main entrance.
- Clear signage for the counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 105cm high.
- There is an assistance button which is 118cm from the floor.
- The counter does not have a hearing assistance system.
- There are high stools at the counter.
Checkouts
- The checkout area is located to the right as you enter through the main entrance.
- There is step-free access to the checkout area.
- The checkout area is clearly signed.
- The lighting levels at the checkout area are good.
- The store has: a staffed checkout and self-service checkouts.
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Staffed Checkout(s)
View
- The checkout is 82cm high.
- The checkout for seated users is 66cm high.
- There is not a clear knee recess beneath the staffed checkout for seated users.
- The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
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Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkouts vary between 86cm and 157cm.
- The Chip & PIN card machines are accessible to a wheelchair user from the self-service checkouts.
- There is a hand-held scanner.
- Colleagues can provide assistance with using the self-service checkouts.
Accessible Toilet (Left Hand Transfer)
- This accessible toilet is located to the left as you enter through the main entrance.
- This accessible toilet is approximately 6m from the main entrance.
- There is step-free access into the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- There is a manual door which opens outwards and has a high colour contrast.
- The width of the accessible toilet door opening is 85cm.
- The door has a locking handle.
- No key is required for the accessible toilet.
- The dimensions of the cubicle are 154cm x 205cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet.
- The lateral transfer space is 85cm (from the side of the toilet pan to the wall).
- There is a spatula flush on the transfer side.
- The height of the toilet seat above floor level is 47cm.
- The toilet has a cistern to lean back against.
- The following fixtures can be reached from the toilet seat: the toilet roll holder, the wash basin and the soap dispenser.
- The following fixtures cannot be reached from the toilet seat: the hand dryer.
- The height of the toilet roll holder is 102cm.
- The following grab rails are available: a horizontal grab rail on the non transfer side, a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin and a vertical grab rail on the transfer side.
- There is a dropdown rail on the transfer side.
- The following have a high colour contrast with their surroundings: the dropdown rail, the floor, the toilet seat, the internal door, all grab rails, the hand dryer and the toilet roll holder.
- There is no emergency alarm.
- The height of the wash basin is 73cm.
- The wash basin tap type is lever mixer.
- The height of the soap dispenser is 115cm.
- The height of the hand dryer is 99cm.
- There is a shelf located where it is reachable.
- The shelf is not positioned between 85cm and 105cm and has minimum dimensions of 12.5cm x 40cm.
- The cubicle also has: a full length mirror.
- The cubicle does not have disposal facilities and coat hooks.
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Baby Changing Facilities
View
- There is a flip down baby change table available at a height of 110cm.
Standard Toilet
- There is no standard toilet, but the accessible toilet can be used by everyone.
Exit
- This information is for the exit located just after the checkout tills.
- The exit area/door is clearly signed.
- There are security barriers before the exit.
- A colleague is available at this exit to assist customers.
- There is step-free access at this exit.
- There are double automatic doors which opens by sliding.
- The width of the opening is 201cm.
- There is a second set of doors.
- The second set of doors are double automatic doors which open by sliding.
- The width of the opening is 174cm.
- There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.