Access Guide
Summary
- This guide was created in July 2023.
- There are public transport links within 200m of the venue.
- The venue has its own parking.
- A designated drop off point is not available.
- The most accessible entrance is the main store entrance.
- There is step free access at this entrance.
- This entrance has double doors.
- The doors are automatic.
- There is step-free access throughout the building.
- There is not a designated safe place which can be used by people who may feel scared or at risk.
- Accessible toilet facilities are available, but they do not meet AccessAble's criteria.
- Step-free ambulant toilet facilities are available.
- Step-free standard toilet facilities are available.
- Baby change facilities are available.
- Left hand transfer accessible toilet facilities can be found rear right of the store.
- Female and male standard toilet facilities can be found rear right of the store.
- Baby changing facilities can be found in the accessible toilet rear right of the store.
Getting Help and Assistance
- Click + Collect is available at this store.
- The Click + Collect point is located centrally at the front of the store.
- There is a collection point available at this store.
- The collection point is located centrally at the front of the store.
- There is a home delivery service from this store.
- The following are available to borrow: wheelchairs.
- The types of trolley available at this store include: standard, standard with baby seat, wheelchair attachable, board carrier (A-frame), heavy duty (heavy garden) and flat-bed.
- Water bowls for assistance dogs are not available.
Public Transport
- Please click here for opening times and directions to this store.
- There is a bus stop within approximately 150m of the venue.
- The nearest bus stop is located Franchise Street.
- The nearest train station is Bescot Stadium.
Parking
- The store has its own parking facilities which do not need to be booked in advance.
- Blue Badge parking is available.
- Blue Badge parking is clearly marked and signed.
- The nearest designated Blue Badge parking bay is approximately 10m from the Main Store Entrance.
- Clearly marked parent and child parking bays are available.
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Parking
View
- The car park is located in front of the store.
- The car park type is open air/surface.
- The car park surface is tarmac.
- Parking spaces are provided on a first come first serve basis.
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Blue Badge Parking
View
- There are more than 10 Blue Badge parking bays.
- The dimensions of the Blue Badge bays are 227cm x 440cm.
- There is a hatched zone on both sides and to the rear.
- The hatched zone is at least 120cm.
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Access from the Car Park
View
- The entrance is clearly visible from the car park.
Entrance (Main Store)
- This information is for the entrance located at the front right of the store.
- The entrance area/door is clearly signed.
- There is not a canopy or recess which provides weather protection at this entrance.
- There are bollards with high colour contrast but no visual identification band in front of the entrance.
- The minimum width between the bollards is 140cm.
- There is step-free access at this entrance.
- There are double automatic doors which open by sliding.
- The width of the opening is 220cm.
- There is a second set of doors.
- There are double automatic doors which open by sliding.
- The width of the opening is 200cm.
- There are automatic swing gates and security barriers immediately beyond the entrance.
Entrance (TradePoint)
- This information is for the entrance located at the front left of the store.
- The entrance area/door is clearly signed.
- There is a canopy or recess which provides weather protection at this entrance.
- A colleague is available at this entrance to assist customers.
- There is ramped/sloped access at this entrance.
- A width of at least 150cm and There is a ramp with a slight gradient .
- There are double automatic doors which open by sliding.
- The width of the opening is 250cm.
- There are security barriers immediately beyond the entrance.
Shop
- There is step-free access throughout the shop.
- The lighting levels in the shop are good.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the shop.
- All flooring in the shop is smooth and even.
- The majority of aisle widths are 150cm+.
- Access throughout the shop is unobstructed.
- There is high colour contrast between the shelving and floor in the majority of walkways.
- There is background noise in the shop.
Area (Garden Centre)
- The area is internal and external.
- This area can be found far right side of the store.
- There are double automatic doors which are permanently held open to access this area from the shop.
- The width of the door opening is 237cm.
- There is step-free access throughout the area.
- The lighting levels in this area are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The majority of aisle widths are 150cm+.
- There is high colour contrast between the shelving and floor in the majority of walkways.
- There is no (or very little) background noise in the area.
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Comments
View
- There is a slight slope when entering from the main store.
Area (Building Yard)
- The area is internal and external.
- This area can be found far left of the store.
- There are double automatic doors which are permanently held open to access this area from the shop.
- The width of the door opening is 300cm.
- There is step-free access throughout the area.
- The lighting levels in this area are varied.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The majority of aisle widths are 150cm+.
- There is high colour contrast between the shelving and floor in the majority of walkways.
- There is no (or very little) background noise in the area.
Planning Area (Kitchens)
- The planning area is located centrally within the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The standard height for desks is 98cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are high stools and some chairs without armrests.
- There is sufficient space for a wheelchair user to use the planning area.
Planning Area (Bathrooms)
- The planning area is located centrally within the store.
- There is step-free access to the planning area.
- The lighting levels in the planning area are good.
- The distance between the floor and the lowest desk is 72cm.
- The distance between the floor and the highest desk is 86cm.
- There is sufficient space to write or sign documents on the desk.
- The area does not have a hearing assistance system.
- There are high stools and some chairs with armrests.
- There is sufficient space for a wheelchair user to use the planning area.
Counter (Timber Cutting)
- The counter is located rear left of the store.
- The counter is approximately 30m from the trade point entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 78cm high.
- There is an assistance button which is 90cm from the floor.
- The counter does not have a hearing assistance system.
Counter (Paint Mixing)
- The counter is located centrally in the store.
- The counter is approximately 30m from the main store entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 105cm high.
- The counter for seated users is 75cm high.
- There is an assistance button which is 115cm from the floor.
- The counter does not have a hearing assistance system.
Counter (Speedy Tool Hire)
- The counter is located front left in the store.
- The counter is approximately 15m from the TradePoint Entrance.
- Clear signage for the counter is not visible from the entrance.
- There is step-free access to the counter.
- The counter has windows, TVs, glazed screens or mirrors which could adversely affect the ability of someone to lip read.
- The lighting levels at the counter are good.
- The counter is 110cm high.
- There is not sufficient space to write or sign documents on the counter.
- The counter does not have a hearing assistance system.
Counter (Collections)
- The counter is located front of store next to checkouts.
- The counter is approximately 35m from the main store entrance.
- The counter is visible from the entrance.
- There is step-free access to the counter.
- The lighting levels at the counter are good.
- The counter is 106cm high.
- The counter for seated users is 82cm high.
- There is sufficient space to write or sign documents on the counter.
- The counter for seated users has sufficient space to write or sign documents and a clear knee recess.
- There is an assistance button which is 116cm from the floor.
- The counter does not have a hearing assistance system.
Accessible Toilet (Left Hand Transfer)
- This accessible toilet is located rear right corner of the store.
- This accessible toilet is approximately 52m from the main store entrance.
- There is step-free access into the accessible toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- There is a manual door which opens outwards and has a high colour contrast.
- The width of the accessible toilet door opening is 81cm.
- The door has a locking handle.
- No key is required for the accessible toilet.
- The dimensions of the cubicle are 148cm x 220cm and it does not have a 150cm x 150cm turning space.
- There is a lateral transfer space to the left of the toilet.
- The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
- There is a lever flush on the transfer side.
- The height of the toilet seat above floor level is 48cm.
- The toilet has a cistern to lean back against.
- The following fixtures can be reached from the toilet seat: the toilet roll holder and the wash basin.
- The following fixtures cannot be reached from the toilet seat: the soap dispenser and the hand dryer.
- The height of the toilet roll holder is 115cm.
- The following grab rails are available: a vertical grab rail on the transfer side, a horizontal grab rail on the door, vertical grab rails on both sides of the wash basin and a horizontal grab rail on the non transfer side.
- There is a dropdown rail on the transfer side.
- The following have a high colour contrast with their surroundings: the dropdown rail, the toilet roll holder, the internal door, the floor, the hand dryer, all grab rails and the toilet seat.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- The height of the wash basin is 72cm.
- The wash basin tap type is twist turn mixer.
- The height of the soap dispenser is 85cm.
- The height of the hand dryer is 95cm.
- The cubicle also has: a full length mirror, a waste bin without lid, a sanitary bin and a nappy/incontinence items bin.
- The cubicle does not have coat hooks.
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Baby Changing Facilities
View
- There is a flip down baby change table available at a height of 87cm.
Standard Toilet
- This toilet is located right rear of the store.
- This toilet is approximately 50m from the main store entrance.
- There is step-free access into the toilet.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The male standard toilet was surveyed.
- There is also a female toilet in the same location.
- The colour contrast between the external toilet door and wall is high for both female and male.
- The wash basin tap type is twist/turn.
Checkouts (Main Store)
- The checkout area is located front right of the store.
- There is step-free access to the checkout area.
- The checkout area is clearly signed.
- The lighting levels at the checkout area are good.
- The store has: staffed checkouts and self-service checkouts.
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Staffed Checkout(s)
View
- The checkout is 103cm high.
- The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
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Self-Service Checkout(s)
View
- The controls/screen heights for the self-service checkouts vary between 90cm and 150cm.
- The Chip & PIN card machines are not accessible to a wheelchair user from the self-service checkouts.
- There is a hand-held scanner.
- Colleagues can provide assistance with using the self-service checkouts.
Checkouts (TradePoint)
- The checkout area is located at the TradePoint Entrance.
- There is step-free access to the checkout area.
- The checkout area is clearly signed.
- The lighting levels at the checkout area are good.
- The store has: staffed checkouts.
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Staffed Checkout(s)
View
- The checkout is 108cm high.
- The checkout for seated users is 72cm high.
- There is not a clear knee recess beneath the staffed checkout for seated users.
- The Chip & PIN card machines are not accessible to a wheelchair user from the staffed checkouts.
- The checkout does not have a hearing assistance system.
Exit
- This information is for the exit located front of store immediately beyond the checkouts.
- The exit area/door is clearly signed.
- There are security barriers before the exit.
- A colleague is available at this exit to assist customers.
- There is step-free access at this exit.
- There are double automatic doors which open by sliding.
- The width of the opening is 198cm.
- There is a canopy or recess which provides weather protection at this exit for those awaiting pick up.
- There are bollards with high colour contrast but no visual identification band beyond the exit.
- The minimum width between the bollards is 140cm.