Access Guide
Getting To (Same Day Emergency Care - Medical)
- Same Day Emergency Care - Medical is/are located on level 0 in Red Zone.
- There is ramped/sloped access to Same Day Emergency Care - Medical.
- Same Day Emergency Care - Medical is approximately 43m from the Emergency Entrance - C5.
- View information on getting to the hospital (opens new tab)
- View information on getting help and assistance at the hospital (opens new tab)
- If you require Blue Badge parking please click here to view information on Car Park 5 - Emergency Entrance Accessible Parking and Drop-Off (opens new tab).
- View information on additional parking at the hospital (opens new tab).
- Access to Same Day Emergency Care - Medical is via the Emergency Entrance - C5.
- View information about this entrance (opens new tab)
- Facing away from the Blue Badge bays, turn left then continue ahead.
The Emergency Entrance - C5 is located to the right. - After entering the hospital through the Emergency Entrance - C5, pass the Emergency Department reception then immediately turn right.
Follow the corridor and Same Day Emergency Care - Medical will be located on the left along the corridor. - The following toilet facilities are available along the route; accessible toilet (with transfer on both sides).
- View information about the Red Zone - Level 0 SDEC Corridor - Transfer Both Sides accessible toilet (opens new tab)
- View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Entrance (Same Day Emergency Care - Medical and Surgical)
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Entrance Details
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- This information is for the entrance located on level 0 of the Red Zone.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 173cm.
Opening Times (Same Day Emergency Care - Medical)
- Monday 07:30 - 20:00.
- Tuesday 07:30 - 20:00.
- Wednesday 07:30 - 20:00.
- Thursday 07:30 - 20:00.
- Friday 07:30 - 20:00.
- Saturday 07:30 - 20:00.
- Sunday 07:30 - 20:00.
Department / Service (Same Day Emergency Care - Medical)
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Department / Service Access
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- Same Day Emergency Care - Medical is located in Red Zone on level 0.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 156cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 128cm (4ft 2in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, treatment rooms and standard toilet facilities.
- There are 5 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available from another department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the Same Day Emergency Care access corridor.
- There are standard toilet facilities within this department/service.
Reception (Same Day Emergency Care - Medical)
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Reception
View
- The reception point is located inside the SDEC Medical Assessment Area.
- The reception point is approximately 14m (15yd 11in) from the department entrance.
- Clear signage for the reception area/desk is not visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is not a waiting area close to the reception point.
Waiting Room / Area (Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 13m from the department entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 88cm (2ft 11in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- No tables are permanently fixed.
- The surface height of the lowest table is 68cm.
- The tables do contrast visually with the floor.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Assessment 4)
- There is / are 4 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Assessment 4.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 86cm (2ft 10in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- All chairs are permanently fixed.
- The chair(s) is/are height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (SDEC Medical Assessment Area)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; SDEC Medical Assessment Area.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 174cm (5ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- Some chairs are height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Standard Toilet(s) (Within Waiting Area)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located inside the waiting room.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 16m from the department entrance.
- There is pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is poor.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is fair.
- The toilet seats have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 77cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above the wash basin.
- Lighting levels are moderate to good.