Access Guide
Introduction
- The shopping centre has three main levels: lower level, upper level and the roof top car park level.
- The shops are on the lower and upper level of the shopping centre. .
- The Centre Management is located on the roof top car park level.
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday 08:00 - 18:30.
- Sunday 10:00 - 16:00.
Location
- The venue is in a pedestrian area.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Barnsley.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- The car park type is multi storey.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 375cm x 500cm (12ft 4in x 16ft 5in).
- The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
- The furthest Blue Badge bay is 40m (43yd 2ft) from the car park entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The car park does have a height restriction barrier.
- The maximum height is 200cm (6ft 7in).
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The car park has levels 1a, 2-2a, 3-3a, 4-4a, 5-5a, 6-6a.
- Level 3a and the Gallery, which is on the roof, have specific areas for Blue Badge parking.
- There are 10 designated parking bay(s) on level 3a.
- There are 10+ designated parking bay(s) on the Gallery level.
Payment Machines
- The pay machines are located at the entrance to the car park.
- The height to the top of the screen is 157cm.
- The height to the coin slot is 148cm.
- The height to note slot is 151cm.
- The height to the parking ticket entry is 130cm.
- The height to the credit card slot is 112cm.
- The height to the contactless point is 116cm.
- The height to change retrieval is 70cm.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the venue on Cheapside.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 156cm (5ft 1in).
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Comments
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- There are manual doors on either side of the automatic doors.
- Both sets of doors are double and heavy.
- The manual doors open towards you (pull).
- The width of the doors is 200cm.
- There is also another entrance to the right of the main doors which opens automatically.
- The width of the door is 156cm.
- There is a similar automatic door to the side of this entrance.
Outside Access (Sheffield Road Entrance)
- This information is for the entrance located at the side of the venue on Sheffield Road.
- There is level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 160cm (5ft 3in).
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Comments
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- There are two sets of manual doors to the right of the automatic doors.
- The doors open both ways and are heavy .
- The width of the doors are 170cm.
Outside Access (Wilko Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 148cm (4ft 10in).
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Comments
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- There is a separate entrance and exit door.
- Both doors open automatically.
Level Change (Wilko Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Outside Access (Gallery Entrance - Left)
- This information is for the entrance located to the left of the gallery.
- There is not level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 169cm (5ft 7in).
Level Change (Gallery Entrance - Left)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Outside Access (Gallery Entrance - Right)
- This information is for the entrance located to the right of the gallery.
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 167cm (5ft 6in).
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Comments
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- There are 2 doors adjacent to each other.
Level Change (Gallery Entrance - Right)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
Outside Access (Car Park Level 3 Entrance)
- This information is for the entrance located on car park level 3.
- There is level access into the venue.
- The main door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 153cm (5ft).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is / are double.
- The width of the door opening is 153cm (5ft).
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Comments
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- There a set of manual doors adjacent on both the first and second set of doors.
- The doors are double, heavy, open both ways and are 200cm wide.
Inside Access
- There is not level access to the service(s).
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is ramped access to the cash machines located to the right of the main entrance.
Other Floors
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Steps
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- The floors which are accessible by stairs are Lower Level - Upper Level.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Escalators
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- Escalator(s) can be used to access other floors.
- The floors which are accessible by escalator are Lower Level - Upper Level.
- The escalators steps are clearly marked.
- The foot and head of the escalators are clearly marked.
- The lighting levels are bright.
Lift (Main Entrance)
- There is a lift for public use.
- The lift is located near the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are Lower Level - Upper Level.
- The lift is approximately 5m (5yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 108cm (3ft 7in).
- The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Lift (Glass Lift)
- There is a lift for public use.
- The lift is located at the rear of the venue.
- The lift is a standard lift.
- The floors which are accessible by this lift are Lower Level - Upper Level - Gallery.
- The lift is approximately 12m (13yd 4in) from the gallery entrances.
- Staff do not need to be notified for use of the lift.
- The clear door width is 107cm (3ft 6in).
- The dimensions of the lift are 140cm x 140cm (4ft 7in x 4ft 7in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the car park level 3 entrance.
- This accessible toilet is located on the upper level.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from customer service desk.
- The door opens outwards.
- The door is locked by a sliding bolt.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door is heavy.
- The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 85cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is sensor.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- The female toilet facilities that were surveyed are located on the upper level.
- The female toilet(s) is/are approximately 10m (10yd 2ft) from the car park level 3 entrance.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilet facilities that were surveyed are located on the upper level.
- The male toilet(s) is/are approximately 12m (13yd 4in) from the car park level 3 entrance.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels are bright.
Standard Toilet(s) (Children's)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located in the baby changing room on the upper floor.
- The shared toilet(s) is/are approximately 10m (10yd 2ft) from the car park level 3 entrance.
- Inside the venue, there is level access to the shared toilet(s).
- This is by lift.
- Lighting levels are medium.
Baby Change / Feeding room
- The room is 10m from car park level 3 entrance.
- The door to this room is permanently held open.
- The width of the door is 89cm.
- There are 2 baby change tables.
- The height of the table are 93cm.
- There is a sink.
- The height of sink is 92cm.
- There are clinical waste disposal bins.
- There is a nappy vending machine.
- The height to the coin slot is 163cm.
- The height to the top of the display selection is 153cm.
- The height of retrieval is 105cm.
- There is a separate feeding room within this facility.
- The doors are double and open away from you.
- The doors are 80cm wide.
- The lighting in this room is adjustable.
- The switch is 122cm high.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.