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Cannon Hall Garden Centre & Thyme Bistro

Bark House Lane, Cawthorne, South Yorkshire, S75 4AT

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations has a right hand transfer space.
    • The male and female step-free toilet facilities are located in the Thyme Bistro to the right from the entrance after the counter, and beyond the entrance to the toilets.

Parking

  • Car Park View
    • The car park is located in front of the garden centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 475cm (depth).
    • There is a marked zone to one side but not at the rear.
    • The width of the marked zone is 125cm.
    • The nearest designated bay is 17m from the main entrance.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located close to the Blue Badge parking bays and at the side of the car park.
    • There is a payment machine with controls at a suitable height for a wheelchair user.
    • There is not a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • £1 will be refunded on purchase made in the shop or café of £5 or more.
  • Drop-off Point View
    • There is a designated drop-off point available.
    • The designated drop-off point is located at the front of the garden centre.

Entrance (Main)

  • This entrance is located at the front of the garden centre.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 136cm.
  • The doors have a high visual contrast.
  • The minimum width between the security barriers is 137cm.
  • There is step-free level access as you enter.

Shop

  • Getting Around View
    • There is step-free level access throughout all areas.
    • Access throughout may include narrow aisles (less than 120cm).
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are under 120cm.
    • some product aisles are obstructed by product bins.
    • Some flooring is shiny and patterned.
    • There is a high visual contrast between the shelving and floor throughout this area.
    • There is background noise.
    • Signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • The colour, design and typeface of signs is consistent throughout.
    • Lighting levels vary due to the size of the space.
  • Payment Counter View
    • Signage is not provided for the counter.
    • The queue width is at least 150cm and there is no need to turn.
    • The payment counter has patterned/distracting backgrounds.
    • The height of the payment counter is 91cm.
    • There is not a lowered section at the counter.
    • The card payment machine is portable.
    • There is not a hearing assistance system.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Outdoor Spaces (Garden Centre)

  • Outdoor areas consist of concrete or tarmac, block paving and paving slabs.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: areas throughout the garden centre (slight and steep slopes).
  • There are not any seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Eating and Drinking (Thyme Bistro)

  • Location and Access View
    • Thyme Bistro is located ahead from the shop entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double manual doors with a high visual contrast.
    • The doors are permanently held open.
    • The width of the opening is 162cm.
  • Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is available on request only.
    • Menus are handheld, available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: vegan, nut allergy, vegetarian, lactose free, gluten free and dairy free.
    • The following are available: takeaway cutlery, takeaway cups and drinking straws.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located on the left after the bistro entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 87cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: long tables and tables.
    • The surface height of the tables is not suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Seating Area (Thyme Bistro - Outdoor Seating Terrace)

  • Location and Access View
    • The outdoor seating area is to the right from the Thyme Bistro entrance.
    • The most accessible route has step-free level access.
    • There is step-free level access into this area.
    • There are double automatic doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 148cm.
  • Seating Area View
    • Some of the seating area is covered.
    • The following areas have step-free access via ramps or slopes: the outdoor covered terrace is accessed via a steep ramp.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a low visual contrast.
    • Seating available in this area includes: chairs with armrests and benches.
    • Furniture available in this area includes: tables and picnic tables.
    • Some chairs and tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the Thyme Bistro, to the right from the entrance after the counter, and beyond the entrance to the toilets.
    • The distance from the main entrance is 48m.
    • The most accessible route to the toilet has automatic doors, a steep ramp or slope, manual doors and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a high visual contrast.
    • The width of the door opening is 77cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 208cm (width) x 186cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 149cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 120cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a low visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 100cm from the floor.
    • There is no emergency alarm.
    • There is a mirror.
    • There is an unobstructed shelf.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The cubicle has a pedal bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 92cm.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Exit (Shop Exit)

  • The exit area is clearly signed.
  • There is step-free level access at the exit.
  • There are double automatic doors at this exit.
  • The doors open towards you.
  • The width of the opening is 139cm.
  • The doors have a high visual contrast.
  • There is a second set of double manual doors .
  • The second set of doors are permanently held open.
  • The width of the opening is 142cm.
  • The second set of doors have a high visual contrast.
  • There is step-free access via slope as you exit.
  • The slope has a slight gradient.