Access Guide
Introduction
- Services / facilities within the building include a garden centre shop with clothes, décor and furniture, and a café.
- Services / facilities within the grounds include a plant nursery and outside café.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Darton.
Opening Times (Garden Centre)
- Monday 09:00 - 17:30.
- Tuesday 09:00 - 17:30.
- Wednesday 09:00 - 17:30.
- Thursday 09:00 - 17:30.
- Friday 09:00 - 17:30.
- Saturday 09:00 - 17:30.
- Sunday 09:00 - 17:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Parking is £1.00 for up to 2 hours and is redeemable against any purchase of £5.00 or more in the garden centre or Thyme Bistro. Up to date parking information can be found at:https://cannonhallgardencentre.com/contact-find-us/.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 470cm (8ft 2in x 15ft 5in).
- The nearest Blue Badge bay is 14m (15yd 11in) from the main entrance.
- The furthest Blue Badge bay is 21m (22yd 2ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the garden centre exit, to the left of the main entrance.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 120cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading from the car park to the entrance.
- The gradient of the ramp/slope is slight.
Outside Access (Internal Shop Entrance)
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Entrance
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- This information is for the entrance located ahead and to the left of the main entrance.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 92cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located leading from the main entrance to this entrance.
- The gradient of the ramp/slope is slight.
Reception (Service Counter)
- The desk/counter is 15m (16yd 1ft) from the internal entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
Garden Centre
- The garden centre is accessed via the main entrance.
- The path surfaces vary from paving stones to concrete.
- There are easy slopes on the journey through the centre.
- The paths are wide enough for a wheelchair user.
Entrance (Thyme Bistro Internal Entrance)
- This information is for the entrance located to the left of the shop.
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Entrance
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- There is ramped/sloped access at this entrance.
- The main door(s) open(s) by sliding.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 162cm.
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Ramp/Slope
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- The ramp/slope is located beyond the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on the right going up.
- The lighting levels at the ramp/slope are moderate to good.
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Comments
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- This entrance is 33m from the main entrance.
Eating and Drinking (Thyme Bistro)
- The following information is for the café.
- The café is located to the left of the venue.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the Thyme Bistro entrance.
- The standard height for tables is 73cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is a modern bar menu.
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Comments
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- There is additional seating outside. Some outside seats have armrests.
Outside Access (Thyme Bistro Exit To Outside Seating Area)
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Entrance
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- This information is for the entrance located at the rear of the Thyme Bistro.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 85cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 148cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located as you exit the Thyme Bistro to the outside seating area.
- The gradient of the ramp/slope is slight.
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Comments
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- This entrance leads to additional outside seating and also to the Terrace café.
Eating and Drinking (The Terrace at Thyme Bistro)
- The following information is for the café.
- The café is located outside of the garden centre at the rear.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 7m (7yd 1ft) from the The Terrace entrance.
- The distance between the floor and the lowest table is 69cm (2ft 3in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- The standard height for tables is 69cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are not available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are not available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot drinks and snacks.
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Comments
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- This is an outside café accessed via the external garden centre.
- There is an uneven surface with some slopes of varying gradients.
Outside Access (Garden Centre Exit)
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Entrance
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- This information is for the entrance located to the right of the payment counter in the garden centre.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 158cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 72cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
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Ramp/Slope
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- The ramp/slope is located directly after the second door.
- The gradient of the ramp/slope is slight.
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Comments
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- The garden centre operates a one-way system with a dedicated entrance and exit.
Accessible Toilet (Right Hand Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 21m (22yd 2ft) from the Thyme Bistro entrance.
- This accessible toilet is located to the right as you enter the Thyme Bistro.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a lever twist.
- The width of the accessible toilet door is 79cm (2ft 7in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 210cm x 190cm (6ft 11in x 6ft 3in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 152cm (4ft 12in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, clinical waste and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 120cm (3ft 11in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
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Comments
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- A code is required to enter the door leading to the accessible and standard toilets.
- The keypad is 140cm from the floor.
- The code is available from a member of staff.
- The door is single, heavy, opens away from you and is 79cm wide.
- There is a door release button to exit the facilities.
- The button is 117cm from the floor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right as you enter the Thyme Bistro.
- The female and male toilets are approximately 24m (26yd 9in) from the Thyme Bistro entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
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Comments
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- A code is required to enter the door leading to the accessible and standard toilets.
- The keypad is 140cm from the floor.
- The code is available from a member of staff.
- The door is single, heavy, opens away from you and is 79cm wide.
- There is a door release button to exit the facilities.
- The button is 117cm from the floor.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the car park area.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.
- Home visits / services are available.
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Comments
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- There is a wheelchair available to borrow.