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Citizens Advice Barnsley

First Floor Wellington House, 36 Wellington Street, Barnsley, South Yorkshire, S70 1WA

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Access Guide

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Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Barnsley.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Barnsley.

Opening Times

  • Comments View
    • From April 2024 the centre will be open without appointment Monday and Thursdays, 9:30 to 12:30.

Parking

  • The venue does not have its own car park.

Outside Access (Citizens Advice Bureau)

  • This information is for the entrance located on the first floor.
  • There is level access into the venue.
  • Level access is via lift.
  • The main door(s) open(s) automatically.
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are single.
    • The width of the door opening is 98cm (3ft 3in).
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are permanently held open.
    • The width of the door opening is 88cm (2ft 11in).

Reception

  • The desk/counter is 10m (10yd 2ft) from the Citizens Advice entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There is a television in the waiting room that may have music at various times.

Meeting Rooms

  • There are six interview rooms with chairs with and without armrests.
  • Room number one has an extra wide door of 93cm wide.
  • The door is heavy and opens away from you.

Toilet with Adaptations

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • Comments View
    • If you are hearing impaired and use British Sign Language (BSL), the venue run a drop-in session supported by a BSL interpreter every Wednesday from
    • 10.00 – 12.00 noon.
    • There is also online visual signing available by appointment.