Access Guide
Overview
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About
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- This is a museum within a town hall.
- Facilities available in the venue include: Experience Barnsley Museum, temporary exhibition space, learning lab, gift shop, discovery centre and archives.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is on-street Blue Badge Bay parking, on-street standard parking and a public car park nearby.
- The name of the nearest car park is St Mary's Place Car Park.
- View information on St Mary's Place Car Park (opens new tab) .
- The nearest step-free train station is Barnsley.
- The nearest bus station is Barnsley interchange.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- View information on getting here (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: The Experience Barnsley Museum and Learning Lab.
- Access throughout may include doors permanently held open and narrow aisles.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located to the right from the main entrance.
- Documents are available in the following formats: Makaton.
- There are QR codes on some exhibits that access Makaton content.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: Accessibilty Champion Training for individuals and online disability awareness.
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Related Access Guides
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- Barnsley Town Hall.
- View information on Barnsley Town Hall (opens new tab).
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor opposite the Discovery Centre, and within the Learning Lab.
- All toilets with adaptations have a left hand transfer space.
- The male and female step-free standard toilet facilities are located to the right after the town hall reception.
- The male and female step-free standard toilet facilities are located at the rear of the ground floor.
- The shared step-free standard toilet facilities are located within the Learning Lab.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the right after the town hall reception.
- Parent and baby changing facilities are located to the right from the main entrance, and within the toilet with adaptions in the Learning Lab.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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On-street Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Westgate.
- The Blue Badge bays are clearly marked and signposted.
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Public Car Parks
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- There is a public car park located St Mary's Place.
- The name of the car park is St Mary's Place Car Park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (Main Entrance)
- This entrance is located at the front left of the building.
- The approach to the entrance has bollards.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 7 steps with a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There is a bell at a height of 122cm.
- There is a single automatic door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens towards you.
- The width of the opening is 91cm.
- The door has a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open towards you.
- The width of the opening is 137cm.
- The second set of doors have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Gift Shop Entrance)
- This entrance is located on the left from the main entrance.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors are permanently held open.
- The width of the opening is 164cm.
- The doors have a medium visual contrast.
Getting Around
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Access
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- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps: the museum and the learning lab.
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Circulation
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- Doors are held open along circulation routes.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny and patterned.
- There is background noise in some areas of the venue.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is not consistent throughout.
- Lighting levels vary due to the size of the space.
Shop (Gift Shop)
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are between 150cm - 180cm.
- The majority of product aisle widths are under 120cm.
- The visual contrast between the shelving and floor varies between low and high.
- There is no (or very little) background noise.
- Signage is not provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Payment Counter
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- The counter surveyed was the sales counter.
- Signage is not provided for the counter.
- The payment counter has windows and patterned/distracting backgrounds.
- The height of the payment counter is 97cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The card payment machine is portable.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Entrance (Experience Barnsley Museum Entrance)
- This entrance is located ahead from the main entrance.
- The entrance area is not clearly signed.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- There is a single manual door at this entrance.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door is permanently held open.
- The width of the opening is 87cm.
- The door has a medium visual contrast.
- There is step-free level access as you enter.
Exhibition Space (Experience Barnsley Museum)
- The museum is indoors.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: there is a ramp with a slight slope leading to and from the gift shop.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny and patterned.
- The walls and floor visual contrast varies between low and high.
- The following may be experienced here: interactive video effects and audio triggered by the visitor.
- There is background noise in some areas.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Display information includes: tactile, pictorial, audio description, information boards, touchscreens, televisions/screens, interactive exhibits at a suitable height for a wheelchair user, a mobile app and subtitles.
- There is not a hearing assistance system.
- Seating available in this area includes: armchairs, sofas, benches and stools.
- Furniture available in this area includes: tables.
- Some tables are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
Exhibition Space (Temporary Exhibition Space)
- The museum is indoors.
- There is step-free level access throughout all areas.
- Access throughout may include narrow walkways.
- There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor visual contrast varies between low and high.
- There is background noise.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- Display information includes: pictorial and information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: tables.
- Some seating is fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
Room (Learning Lab)
- The room is located at the rear of the building.
- The distance from the main entrance is 60m.
- The most accessible route to the room has slight ramps or slopes and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door has a locked extension leaf.
- The locked extension leaf can be opened on request.
- The door opens away from you.
- The width of the opening is 87cm.
- There is step-free level access throughout the room.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a play area.
- There may be background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Discovery Centre)
- The room is located on the ground floor at the rear of the building.
- The distance from the main entrance is 89m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door is permanently held open.
- The width of the opening is 83cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and benches.
- Furniture available in the room includes: tables, coffee tables, long tables and desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- There is a security gate which is operated by the reception, or held permanently open. The width of the opening is 90cm.
Reception (Discovery Centre)
- The reception is located on the ground floor at the rear of the building.
- The distance from the main entrance is 87m.
- The most accessible route to reception has doors permanently held open.
- There is step-free level access to reception.
- The height of the reception desk is 121cm.
- There is a lowered section at the desk.
- The height of the lowered section is 74cm.
- The reception has windows.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests and benches.
- Furniture available in this area includes: coffee tables.
Changing Places (Right Hand Transfer)
- There is step-free level access throughout the library.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor opposite the Discovery Centre.
- The distance from the Main Entrance is 90m.
- The most accessible route to the toilet has doors permanently held open and step-free level access.
- There is step-free level access into the facility.
- There is tactile, pictorial, written text and Braille signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 87cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 190cm (width) x 290cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 136cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 101cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 124cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 108cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Parent and Baby Room / Feeding Room (Family and Quiet Space)
- The room surveyed is located on the ground floor, to the right from the entrance along the corridor.
- The distance from the main entrance is 40m.
- The most accessible route to the room has step-free level access and doors permanently held open.
- There is step-free level access into the room.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 85cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 90cm.
- There is a wash basin in the room.
- The wash basin has a lever tap.
- The room has a nappy/incontinence items bin.
- Seating available in the room includes: armchairs.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
