You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the city.
• This venue is situated in Barnsley.
• The venue is in a pedestrian area.
• There is a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Barnsley.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:30 - 17:30.
• Tuesday 08:30 - 17:30.
• Wednesday 08:30 - 17:30.
• Thursday 08:30 - 17:30.
• Friday 08:30 - 17:30.
• Saturday 08:30 - 17:00.
• Sunday 10:00 - 17:00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is The Alhambra Shopping Centre.
  • The car park is located within the town centre.
  • There is a/are Blue Badge parking bay(s) available within the car park.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are not available.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is ramped/sloped access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • The main door(s) open(s) towards you (pull).
  • The door(s) may be difficult to open.
  • The door(s) is/are double width but one door is locked.
  • The width of the door opening is 148cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Counter (Reception Desk). Skip to the next section.

Counter (Reception Desk)

• The counter is 7m (7yd 1ft) from the main entrances.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is not a lowered section.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Counter (Collections). Skip to the next section.

Counter (Collections)

• The counter is 10m (10yd 2ft) from the main entrances.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 110cm (3ft 7in).
• There is a lowered section.
• The height of the lowered section of the counter is 76cm.
• There is not a hearing assistance system.
• Lighting levels are good.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• The lighting levels are adjustable.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is 14m (15yd 11in) from the {Textbox}.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is carpet and vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• No chairs are permanently fixed.
• Chairs with armrests are not available.
• Announcements are in person.
• Lighting levels are good.
• The waiting room / area does have background music playing.
• There is not a television.
• There is space for an assistance dog to rest within the seating area.
• Vending machines are not available.
• There is not a play area or toys/books for a child to play with.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG, G.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are good.
• Other View
  • The area(s)/service(s) on the floors which are not accessible is/are the hearing centre and some consultation rooms.

You are on Reception (Downstairs Reception). Skip to the next section.

Reception (Downstairs Reception)

• There is not level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are good.
• The hearing assistance system is not signed.

You are on Consultation / Treatment Room (Eye Test Room). Skip to the next section.

Consultation / Treatment Room (Eye Test Room)

• There is / are 5 consultation / treatment room(s) available.
• The name / number of the room surveyed was; 4.
• The consultation / treatment room is 10m (10yd 2ft) from the stairs.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is carpet.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• No chairs are permanently fixed.
• All tables are permanently fixed.
• Lighting levels are adjustable.
• The room does not have background music playing.
• A flashing alarm is not available.
• A vibrating alarm is not available.

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• Comments View
  • Four of the treatment rooms are downstairs, and the fifth treatment room is at the back of the ground floor.

You are on Consultation / Treatment Room (Hearing Centre). Skip to the next section.

Consultation / Treatment Room (Hearing Centre)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; The Hearing Centre.
• The consultation / treatment room is 7m (7yd 1ft) from the stairs.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 86cm (2ft 10in).
• The type of flooring is carpet.
• There is not room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• There is a chair.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• No chairs are permanently fixed.
• All tables are permanently fixed.
• Lighting levels are good.
• The room does not have background music playing.
• A flashing alarm is not available.
• A vibrating alarm is not available.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.