Access Guide
Overview
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About
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- Facilities available in the venue include: interview rooms, a changing place, a parent and baby room and standard toilets.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Hoyland Duke Street car park.
- The nearest train station is Elsecar Train Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: a manual wheelchair.
- British Sign Language can be provided virtually.
- Documents are available in the following formats: different languages (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
Toilet and Changing Facilities (The Hoyland Centre)
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Toilet Facilities
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- The male and female step-free standard toilet facilities are located to the left from the Hoyland Centre entrance.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located to the left from the Hoyland Centre entrance.
- Parent and baby changing facilities are located to the left from the Hoyland Centre entrance.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Car Parks
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- There is a public car park located off Duke Street and West Street.
- The name of the car park is Hoyland Duke Street car park.
- Designated Blue Badge parking bays are available in the car park.
Entrance (The Hoyland Centre Entrance)
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp has a slight gradient.
- The ramp is over 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 12cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 90cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the right from the Hoyland Centre entrance.
- The distance from the Hoyland Centre entrance is 5m.
- There is step-free level access to the reception.
- The height of the reception desk is 96cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has windows.
- There is a portable hearing assistance system on request.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Library
- There is step-free level access throughout the library.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high visual contrast.
- Seating available in the library includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in the library includes: tables, desks and booths.
- Some seating and tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- Lighting levels vary due to the size of the space.
- There is not a hearing assistance system.
- This library is able to provide material in the following formats: large print, ebook and ejournal.
Room (Interview Rooms)
- The room is located to the right from the Hoyland Centre entrance.
- The distance from the Hoyland Centre entrance is 19m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a medium visual contrast.
- The door opens by sliding.
- The width of the opening is 75cm.
- There is step-free level access throughout the room.
- There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: desks.
- The desks are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- The hearing assistance system could not be tested at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- Lighting levels are adjustable.
Changing Places (The Hoyland Centre)
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Location and Access
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- The Changing Places facility surveyed is located to the left from the Hoyland Centre entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- The distance from the Hoyland Centre entrance is 6m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is Braille, tactile, pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
- The dimensions of the facility are 550cm (width) x 253cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
- The transfer space on the right as you face the toilet is 350cm.
- The transfer space on the left as you face the toilet is 143cm.
- There is a lever flush on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a high visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- The toilet roll holder is located on the dropdown rail.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 190cm.
- The facility hoist is powered overhead and accesses the changing bench.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are lever mixer.
- There is no shower seat.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 70cm from the floor.
- The wash basin has a push tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 125cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 123cm from the floor.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The facility has a nappy/incontinence items bin and a pedal bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Parent and Baby Room / Feeding Room (The Hoyland Centre)
- The room surveyed is located to the left from the Hoyland Centre entrance.
- The distance from the Hoyland Centre entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high visual contrast.
- The width of the door opening is 86cm.
- Internally the door has a high visual contrast.
- The height of the baby change facility when in use is 87cm.
- There is a wash basin, a paper towel dispenser, a mirror and a coat hook in the room.
- The wash basin has a push tap.
- The room has a nappy/incontinence items bin and a pedal bin.
- Seating available in the room includes: armchairs.
- The walls and floor have a high visual contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
