Access Guide
Overview
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About
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- Facilities available in the venue include: exhibition space, gift shop, and a café.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest step-free train station is Darton.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout, this may include the use of a lift.
- Access throughout may include doors permanently held open, automatic doors and manual doors.
- The lower ground, ground and first floors can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and an electric scooter. .
- Additional equipment which can be borrowed or hired includes: 5 electric trampers available for free hire, although a donation of £5 is suggested to aid maintenance.
- View more information on borrowing or hiring equipment (opens new tab).
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located on the ground floor, in the quiet room.
- Documents are available in the following formats: large print and Braille.
- Each exhibition has information sheets.
YSP organise events throughout the year which are BSL specific. Details are published on the website. - There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: accessibility awareness.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located on the ground floor, in the corridor near the entrance, and on the first floor near the entrance to the kitchen.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female step-free toilet facilities are located on the ground floor, in the corridor near the entrance, and on the first floor near the entrance to the kitchen.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the ground floor toilet with adaptations.
Parking
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Car Park
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- The car park is located at the front of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 11 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 500cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 17m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
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Charges and Restrictions
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- Parking is free for all users.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 123cm.
- There is a small lip on the threshold of the opening.
- The doors have a high visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 123cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
Reception (Information Desk)
- The reception is located in the corridor.
- The distance from the entrance is 18m.
- There is step-free level access to reception.
- The height of the reception desk is 110cm.
- There is a lowered section at the desk.
- The height of the lowered section is 94cm.
- The reception has patterned/distracting backgrounds and glazed screens.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
Getting Around
- There is step-free level access throughout all areas, this may include the use of a lift.
- Access throughout may include manual doors, automatic doors and doors permanently held open.
- There is a high visual contrast between the walls and floor in the majority of walkways.
- Some of the walls have a reflective finish.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Signage is clearly visible with high contrasting colours.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: benches.
- Lighting levels vary due to the use of large glazed walls.
Shop (Gift)
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Getting Around
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- There is step-free level access throughout all areas.
- Access throughout may include narrow aisles (less than 120cm).
- The majority of main aisle widths are between 120cm - 150cm.
- The majority of product aisle widths are under 120cm.
- The visual contrast between the shelving and floor varies between low and high.
- There may be background noise.
- Lighting levels vary due to the size of the space.
- The checkout area is located adjacent to the information desk.
- There is step-free level access to the checkout area.
- The venue has a payment counter.
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Payment Counter
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- Signage is not provided for the counter.
- The queue width is between 120cm and 150cm and there is no need to turn.
- The payment counter has patterned/distracting backgrounds.
- The height of the payment counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 80cm.
- The card payment machine is portable.
- There is not a hearing assistance system.
- Lighting levels were even at the time of the survey.
Exhibition Space (Underground Gallery)
- This area is indoors.
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor visual contrast varies between low and high.
- There is background noise in some areas.
- Lighting levels vary due to the use of large glazed walls.
- Display information includes: information boards.
- There is not a hearing assistance system.
- Seating available in this area includes: benches.
Lift (Main)
- The lift surveyed is located opposite the information desk.
- The distance from the entrance is 17m.
- The most accessible route to the lift has step-free level access.
- The ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings and a high visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 112cm (width) x 143cm (depth).
- The internal lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: an audible announcer, a mirror to aid reversing and a visual floor indicator.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located in the centre of the building.
- The ground and first floors can be accessed by these stairs.
- There are 20 steps between floors.
- The steps have low visual contrast markings and have handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls.
Room (Quiet)
- The room is located on the ground floor in the main corridor.
- The distance from the entrance is 30m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- The width of the opening is 150cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and sofas.
- Furniture available in the room includes: desks.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Lift (Rear)
- The lift surveyed is located at the rear of the building.
- The distance from the entrance is 50m.
- The most accessible route to the lift has automatic doors and step-free level access.
- The lower ground, ground and first floors are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 84cm.
- The internal dimensions of the lift are 105cm (width) x 138cm (depth).
- The internal lift control buttons have a high visual contrast, Braille markings and tactile markings.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
- Lighting levels were low at the time of the survey.
Eating and Drinking (The Kitchen)
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Location and Access
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- The Kitchen is located on the first floor, at the front of the building.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has staff who can provide assistance with ordering, numerous seating options and a counter where food and drink can be ordered.
- Full table service is not available.
- Menus are displayed on the counter, handheld and wall-mounted.
- The following dietary requirements can be catered for: lactose free, nut allergy, dairy free, vegan, vegetarian and gluten free.
- The following are available: drinking straws, takeaway cutlery and takeaway cups.
- There is not a hearing assistance system.
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Order and Payment
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- The service counter was surveyed.
- The counter is located at the front of the area.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
- The height of the tray rail is 82cm.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located on the ground floor, in the main corridor.
- The distance from the entrance is 6m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is written text and pictorial signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 78cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 205cm (width) x 180cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 140cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a medium visual contrast.
- The toilet roll holder is 100cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a medium visual contrast.
- The soap dispenser is 115cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 106cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin, a sanitary bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 143cm from the floor.
- The height of the baby change facility when in use is 86cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
Outdoor Spaces (Accessible Trail)
- The following is available in this area: gardens, open countryside and parkland.
- Additional facilities in this area include: various sculptures by world renowned artists .
- Outdoor areas consist of loose stones, grass, block paving and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are seats situated along the paths for people to rest.
