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Alhambra Shopping Centre

Cheapside, Barnsley, South Yorkshire, S70 1SB

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Access Guide

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Introduction

  • The shopping centre has three main levels: lower level, upper level and the roof top car park level.
  • The shops are on the lower and upper level of the shopping centre. .
  • The Centre Management is located on the roof top car park level.

COVID-19 Information

  • The information in this section was taken in February 2021.
  • There is a member of staff available at the entrance.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are wall mounted.
  • Hand sanitisers are available inside the venue.
  • There is not a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • Toilets are available.
  • The venue is not certified with the 'We’re Good To Go’ COVID-19 industry standard.

Opening Times

  • Monday 08:00 - 18:30.
  • Tuesday 08:00 - 18:30.
  • Wednesday 08:00 - 18:30.
  • Thursday 08:00 - 18:30.
  • Friday 08:00 - 18:30.
  • Saturday 08:00 - 18:30.
  • Sunday 10:00 - 16:00.

Location

  • The venue is in a pedestrian area.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Barnsley.

Parking

  • The venue does have its own car park.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park type is multi storey.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 10+ Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 375cm x 500cm (12ft 4in x 16ft 5in).
  • The nearest Blue Badge bay is 15m (16yd 1ft) from the car park entrance.
  • The furthest Blue Badge bay is 40m (43yd 2ft) from the car park entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The car park surface is tarmac.
  • The car park does have a height restriction barrier.
  • The maximum height is 200cm (6ft 7in).
  • On Street Parking and Drop-off Details. View
    • There is not a designated drop off point.
  • Comments View
    • The car park has levels 1a, 2-2a, 3-3a, 4-4a, 5-5a, 6-6a.
    • Level 3a and the Gallery, which is on the roof, have specific areas for Blue Badge parking.
    • There are 10 designated parking bay(s) on level 3a.
    • There are 10+ designated parking bay(s) on the Gallery level.
  • Opening Times View
    • Monday 07:30 - 18:00.
    • Tuesday 07:30 - 18:00.
    • Wednesday 07:30 - 18:00.
    • Thursday 07:30 - 18:00.
    • Friday 07:30 - 18:00.
    • Saturday 07:30 - 18:00.
    • Sunday 09:00 - 16:30.

Payment Machines

  • The pay machines are located at the entrance to the car park.
  • The height to the top of the screen is 157cm.
  • The height to the coin slot is 148cm.
  • The height to note slot is 151cm.
  • The height to the parking ticket entry is 130cm.
  • The height to the credit card slot is 112cm.
  • The height to the contactless point is 116cm.
  • The height to change retrieval is 70cm.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the venue on Cheapside.
  • There is level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 156cm (5ft 1in).
  • Comments View
    • There are manual doors on either side of the automatic doors.
    • Both sets of doors are double and heavy.
    • The manual doors open towards you (pull).
    • The width of the doors is 200cm.
    • There is also another entrance to the right of the main doors which opens automatically.
    • The width of the door is 156cm.
    • There is a similar automatic door to the side of this entrance.

Outside Access (Sheffield Road Entrance)

  • This information is for the entrance located at the side of the venue on Sheffield Road.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 160cm (5ft 3in).
  • Comments View
    • There are two sets of manual doors to the right of the automatic doors.
    • The doors open both ways and are heavy .
    • The width of the doors are 170cm.

Outside Access (Wilko Entrance)

  • This information is for the entrance located at the side of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically.
  • The door(s) is / are single.
  • The width of the door opening is 148cm (4ft 10in).
  • Comments View
    • There is a separate entrance and exit door.
    • Both doors open automatically.

Level Change (Wilko Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Gallery Entrance - Left)

  • This information is for the entrance located to the left of the gallery.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 169cm (5ft 7in).

Level Change (Gallery Entrance - Left)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Gallery Entrance - Right)

  • This information is for the entrance located to the right of the gallery.
  • This information is for the entrance located in the car park.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 167cm (5ft 6in).

Level Change (Gallery Entrance - Right)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located in front of the entrance.
  • The ramp/slope is easy.

Outside Access (Car Park Level 3 Entrance)

  • This information is for the entrance located on car park level 3.
  • There is level access into the venue.
  • The main door(s) open(s) automatically (away from you).
  • The door(s) is / are double.
  • The width of the door opening is 153cm (5ft).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically (away from you).
    • The door(s) is / are double.
    • The width of the door opening is 153cm (5ft).
  • Comments View
    • There a set of manual doors adjacent on both the first and second set of doors.
    • The doors are double, heavy, open both ways and are 200cm wide.

Inside Access

  • There is not level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Music is played throughout the venue.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.
  • Comments View
    • There is ramped access to the cash machines located to the right of the main entrance.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are Lower Level - Upper Level.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are bright.
  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are Lower Level - Upper Level.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are bright.

Lift (Main Entrance)

  • There is a lift for public use.
  • The lift is located near the main entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Lower Level - Upper Level.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 155cm x 140cm (5ft 1in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Lift (Glass Lift)

  • There is a lift for public use.
  • The lift is located at the rear of the venue.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are Lower Level - Upper Level - Gallery.
  • The lift is approximately 12m (13yd 4in) from the gallery entrances.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 140cm x 140cm (4ft 7in x 4ft 7in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 10m (10yd 2ft) from the car park level 3 entrance.
    • This accessible toilet is located on the upper level.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from customer service desk.
    • The door opens outwards.
    • The door is locked by a sliding bolt.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 85cm (2ft 9in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the upper level.
    • The female toilet(s) is/are approximately 10m (10yd 2ft) from the car park level 3 entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the upper level.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the car park level 3 entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • Lighting levels are bright.

Standard Toilet(s) (Children's)

Baby Change / Feeding room

  • The room is 10m from car park level 3 entrance.
  • The door to this room is permanently held open.
  • The width of the door is 89cm.
  • There are 2 baby change tables.
  • The height of the table are 93cm.
  • There is a sink.
  • The height of sink is 92cm.
  • There are clinical waste disposal bins.
  • There is a nappy vending machine.
  • The height to the coin slot is 163cm.
  • The height to the top of the display selection is 153cm.
  • The height of retrieval is 105cm.
  • There is a separate feeding room within this facility.
  • The doors are double and open away from you.
  • The doors are 80cm wide.
  • The lighting in this room is adjustable.
  • The switch is 122cm high.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.