You are on Overview (XX Place Health Centre). Skip to the next section.

Overview (XX Place Health Centre)

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• About View
  • Services available in the venue include: a GP surgery.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Limehouse.
  • The nearest underground station is Mile End.
  • For the latest travel options and information you can plan your travel using Google maps (opens new tab).
  • View information on getting here (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors and doors permanently held open.
  • The ground, first and second floors can be accessed via a standard lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • British Sign Language interpreters can be provided on request.
  • There is not a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: Wi-Fi.
• Related Access Guides View
  • View information on Mile End Hospital - Entrances (opens new tab) .
  • View information on Mile End Hospital - Parking (opens new tab) .
  • View information on Mile End Hospital - Toilets (opens new tab) .
  • View information onhttps://www.accessable.co.uk/barts-health-nhs-trust/mile-end-hospital/access-guides/mile-end-hospital-getting-to-and-getting-around-the-hospital (opens new tab) .

You are on Toilet and Changing Facilities (XX Place Health Centre). Skip to the next section.

Toilet and Changing Facilities (XX Place Health Centre)

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • Toilets with adaptations are located on the ground floor and first floor.
  • All toilets with adaptations have a right hand transfer space.
  • The shared step-free standard toilet facilities are located on the ground floor and first floor.
  • The male and female standard toilet facilities are located on the staircase.
• Changing Places and Changing Facilities View
  • Parent and baby changing facilities are located on the ground floor.

You are on Parking (Main Entrance Accessible Parking). Skip to the next section.

Parking (Main Entrance Accessible Parking)

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• Car Park View
  • The car park is located at the front of the hospital grounds, in front of Block 5.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 8 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked and signposted.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 464cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 151cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 5m from the main entrance.
  • The most accessible route from the Blue Badge parking has a slight ramp or slope and bollards.
• Charges and Restrictions View
  • This car park is for Blue Badge holders only.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is restricted to 5 hours.
  • Clearly presented parking signs are available.
• Drop-off Point View
  • There is a designated drop-off point available.
  • The designated drop-off point is located at the front of the hospital grounds, in front of the main entrance.

You are on Parking (Patient and Visitor Parking). Skip to the next section.

Parking (Patient and Visitor Parking)

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• Car Park View
  • The car park is located on the right side of the hospital grounds, in front of block 3.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for visitors only.
  • Parking is not free for all users.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is restricted to 5 hours.
  • Clearly presented parking signs are available.
  • Payment machines are located next to the main entrance.
  • There is a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (XX Place Health Centre). Skip to the next section.

Entrance (XX Place Health Centre)

• This entrance is located at the front of the XX Place Health Centre.
• The entrance area is clearly signed.
• There is not a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 2 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are clearly marked.
• The steps have tactile markings at the top.
• The height of the steps is not between 15cm and 18cm.
• The height of the highest step is 21cm.
• The depth of the steps is not between 30cm and 45cm.
• There are double automatic doors at this entrance.
• The doors open away from you.
• The width of the opening is 117cm.
• There is a small lip on the threshold of the opening.
• The doors have a high visual contrast.
• There is a second set of double automatic doors.
• The second set of doors open away from you.
• The width of the opening is 130cm.
• The second set of doors have a high visual contrast.
• There is a push pad or push button to exit at a height of 70cm.
• There is step-free level access as you enter.

You are on Reception (XX Place Health Centre). Skip to the next section.

Reception (XX Place Health Centre)

• The reception is located to the left from the XX Place Health Centre entrance.
• The distance from the XX Place Health Centre entrance is 4m.
• There is step-free level access to reception.
• The height of the reception desk is 118cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• The reception has glazed screens.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system was tested and working at the time of the survey.
• The height of the touchscreen display ranges from 122cm to 145cm from the floor.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: coffee tables.

You are on Getting Around (XX Place Health Centre). Skip to the next section.

Getting Around (XX Place Health Centre)

• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and doors permanently held open.
• Some flooring is shiny and patterned.
• There is a high visual contrast between the walls and floor in all areas.
• There is no (or very little) background noise.
• Wayfinding signage is provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: chairs with armrests and chairs without armrests.
• Lighting levels vary due to the size of the space.

You are on Consultation / Medical Room (Consulting Room). Skip to the next section.

Consultation / Medical Room (Consulting Room)

• There are 10+ consultation/medical rooms available.
• The room surveyed was; Consulting Room 8.
• The room is located to the right from the XX Place Health Centre entrance.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• The treatment table is free standing and height adjustable.
• The length of the treatment table is 180cm.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables and desks.
• Some furniture is fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Consultation / Medical Room (Group Room). Skip to the next section.

Consultation / Medical Room (Group Room)

• There is 1 consultation/medical room available.
• The room surveyed was; Group Room.
• The room is located ahead from the XX Place Health Centre entrance.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables, coffee tables and desks.
• Some seating and tables are fixed.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Seating Area (Waiting Room - Ground Floor). Skip to the next section.

Seating Area (Waiting Room - Ground Floor)

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• Location and Access View
  • The waiting area is located to the right from the XX Place Health Centre entrance.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 122cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels vary due to the size of the space.

You are on Lift (Lift 13). Skip to the next section.

Lift (Lift 13)

• The lift surveyed is located to the left from the XX Place Health Centre entrance.
• The distance from the XX Place Health Centre entrance is 16m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground, first and second floors are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 106cm (width) x 140cm (depth).
• The internal lift control buttons have tactile markings and a medium visual contrast.
• The majority of the internal controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were low at the time of the survey.

You are on Stairs (XX Place Health Centre). Skip to the next section.

Stairs (XX Place Health Centre)

• The stairs surveyed are located to the left from the XX Place Health Centre entrance.
• There is a single manual door to access the stairwell.
• The ground, first and second floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are clearly marked and have handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 17cm.
• The depth of the steps is between 30cm and 45cm.
• Lighting levels vary due to the size of the space.

You are on Seating Area (Waiting Room - First Floor). Skip to the next section.

Seating Area (Waiting Room - First Floor)

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• Location and Access View
  • The waiting area is located on the first floor, to the left from the lift.
  • The most accessible route has step-free level access.
  • There is step-free level access into this area.
  • The width of the opening is 94cm.
• Seating Area View
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • The flooring is shiny.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: coffee tables.
  • Some chairs are fixed.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is no (or very little) background noise in this area.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Parent and Baby Room / Feeding Room (Ground Floor - Baby Feed). Skip to the next section.

Parent and Baby Room / Feeding Room (Ground Floor - Baby Feed)

• The room surveyed is located ahead from the XX Place Health Centre entrance.
• The distance from the XX Place Health Centre entrance is 9m.
• The most accessible route to the room has step-free level access and doors permanently held open.
• There is step-free level access into the room.
• There is written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 85cm.
• Internally the door has a high visual contrast.
• The height of the baby change facility when in use is 93cm.
• There is a wash basin, a paper towel dispenser and a coat hook in the room.
• The wash basin has a lever mixer tap.
• The room has a clinical waste bin.
• Seating available in the room includes: chairs without armrests.
• The walls and floor have a high visual contrast.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Ground Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the left from the XX Place Health Centre entrance.
  • The distance from the XX Place Health Centre entrance is 7m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 170cm (width) x 195cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 95cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 80cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 93cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 93cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 178cm from the floor.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Toilet with Adaptations (First Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (First Floor - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located on the first floor, to the left from the lift.
  • The distance from the lift is 11m.
  • The most accessible route to the toilet has step-free level access.
  • There is step-free level access into the facility.
  • There is tactile, pictorial and written text signage on or near the door.
  • The door opens outwards and has a high visual contrast.
  • The width of the door opening is 76cm.
  • The door has a lever twist lock.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a high visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 162cm (width) x 182cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 90cm (from the side of the toilet pan).
  • There is a spatula flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 88cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 91cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 95cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 178cm from the floor.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.