Access Guide
Getting To (Fonta Nella Coffee House - Gateway Surgical Centre)
- The Fonta Nella Coffee House is/are located on the ground floor, at the foyer of the Gateway Surgical Centre.
- There is step free access to the Fonta Nella Coffee House.
- The Fonta Nella Coffee House is approximately 6m from the Gateway Surgical Centre Entrance.
- View information on getting to the hospital (opens new tab)
- View information on getting help and assistance at the hospital (opens new tab)
- If you require Blue Badge parking please click here to view information on Gateway Surgical Centre Car Park (opens new tab).
- View information on additional parking at the hospital (opens new tab).
- Access to the Fonta Nella Coffee House is via the Gateway Surgical Centre entrance.
- View information about this entrance (opens new tab)
- From the Blue Badge bays, cross the road towards the Gateway Surgical Centre entrance.
There are bollards on the approach that have poor colour contrast.
The width between the bollards is 162cm. - Enter via the Gateway Surgical Centre entrance, continue straight and Fonta Nella Coffee House will be to the left.
- View information about accessible toilet facilities in public areas of the hospital (opens new tab).
- There are not resting areas along the route.
- Wayfinding signage is not provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Opening Times (Fonta Nella Coffee House - Gateway Surgical Centre)
- Monday 08:00 - 17:00.
- Tuesday 08:00 - 17:00.
- Wednesday 08:00 - 17:00.
- Thursday 08:00 - 17:00.
- Friday 08:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Eating and Drinking (Fonta Nella Coffee House - Gateway Surgical Centre)
-
Location and Access
View
- The café is located on the ground floor at the Gateway Surgical Centre.
- There is step-free access to the café.
-
Service and Menus
View
- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and full table service available via online app.
- Staff can bring food and/or drinks to tables.
- Menu types include; menu boards and online menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
-
Service Counter(s)
View
- The height of the counter is 90cm.
- The height of the tray counter/rail is 85cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.
-
Tables and Seating
View
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 72cm.
- The standard height for the underside of dining tables is 74cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- All chairs have armrests on both sides.
- The type of flooring in this area is tiles.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
- Lighting levels may be lower in the evening.
Accessible Toilet(s) (Gateway Surgical Centre - Ground Floor - Left Hand Transfer)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located on the ground floor of the Gateway Surgical Centre, to the right past the reception.
- This accessible toilet is approximately 14m from the Gateway Surgical Centre entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is Braille, tactile, pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards and outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 87cm (2ft 10in).
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 185cm x 246cm (6ft 1in x 8ft 1in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 116cm.
- The transfer space is obstructed by a sanitary bin and storage items.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is fair.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
-
Additional Fixtures
View
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a fixed horizontal rail without a padded backrest.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 86cm (2ft 10in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 98cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 110cm (3ft 7in).
- The contrast between the hand dryer and the wall is poor.
Standard Toilet(s) (Ground Floor - Gateway Surgical Centre)
- Standard toilet facilities are available.
-
Toilet Facilities
View
- The female and male toilets are located on the ground floor of the Gateway Surgical Centre, past the reception to the right.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the Gateway Surgical Centre entrance.
- There is Braille, tactile, pictorial and written text signage on or near the toilet door.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- The colour contrast between the internal toilet door(s) and wall(s) is good.
- The colour contrast between the walls and floor is good.
- Some toilet seats have a good colour contrast.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 82cm.
- The wash basin(s) tap type is sensor.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located above and to the right of the wash basin.
- Lighting levels are moderate to good.