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Pathology Department

Newham University Hospital, Glen Road, Plaistow, London, E13 8SL

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Access Guide

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Getting To (Pathology Department)

Hospital Parking (Main Visitor Car Park - East Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located to the front of the hospital building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 251cm x 430cm (8ft 3in x 14ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located in front of the main hospital entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 3 hours only.
    • Payment machines are located throughout the car park.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 21m (22yd 2ft) from the main hospital entrance.

Outside Access (Main Hospital Entrance - St Andrew's Wing)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital building.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 156cm.
    • The bollard(s) does/do not have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 126cm (4ft 2in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 226cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 232cm.
  • Comments View
    • This entrance closes at 11pm and reopens at 6am every day.
    • Between 11pm and 6am there are security guards at this entrance to allow people into the hospital in case of emergencies.
    • There is a very slight slope on the approach to the entrance from the car park.

Department / Service (Pathology Department)

  • Department / Service Access View
    • The Pathology Department is located on the ground floor of the main hospital building, in Zone 3.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 147cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 150cm (4ft 11in).
    • There is a door release button when exiting.
    • The height of the door release button is 130cm (4ft 3in).
    • There is level access throughout the department/service.
    • Staff can provide assistance with using any manual doors within the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception.
    • A hearing assistance system is available.
    • The type of system is a fixed loop.
    • Staff are trained to use the system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 27/11/2023.
    • The hearing assistance system was not working at the time of testing.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located within the Mental Health Café.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located within the Mental Health Café.

Reception (Specimen Reception / Waiting)

  • Reception View
    • The reception point is located to the right as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the Pathology Department entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • The counter is not staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 27/11/2023.
    • The hearing assistance system was not working at the time of testing.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is not a waiting area close to the reception point.
    • Lighting levels are moderate to good.
  • Comments View
    • The collection box is 140cm high.