You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • The hospital and the Henry VIII Entrance are located on West Smithfield. From the A1 as you head south towards Central London you will pass Barbican Tube Station and turn right into Long Lane and after a short distance you see Smithfields Market on your right. You will need to turn left into West Smithfield as you pass the market. The hospital will be on your left.
  • There are 8 on-street Blue Badge parking bays available and a limited number of standard on-street parking bays directly outside the Henry VIII Entrance on West Smithfield. There is a City of London car park a short distance away with a limited number of parking bays.
• By Bus View
  • Bus routes 46 Lancaster Gate and 56 Whipps Cross travel along West Smithfield and into Giltspur Street with several stops around the hospital perimeter. Other routes stop nearby along the A40. All London buses are accessible to wheelchair users via motorised boarding ramp and have a designated area for wheelchair users.
• By Train View
  • The nearest national rail station is City Thameslink with direct trains to Brighton, Central London, London St Pancras International, Luton Airport, Gatwick Airport and Bedford. There are staff to assist with manual boarding ramps between the train and the platform at this station. There is level access between the platforms and the street. Bus services connect with this station and there is also a taxi rank.
• By Underground View
  • The nearest underground station with step free access is Farringdon, which is on the Circle, Metropolitan, Hammersmith & City and Elizabeth lines. There is step-free access from platform to street at this station with ramps available on request to access the trains from the platform. The station is about a 10 minute walk from the hospital. The nearest underground stations with no step-free access is St Paul's on the District Line,or Barbican on the Circle, Metropolitan, Hammersmith & City and Elizabeth lines.
• Useful Links View
  • The TFL Journey Planner tool allows users to plot suitable transport options, including specifying requirements, such as step-free access, minimum changes or maximum walking times.
  • To view the web page described above click here (opens in new tab).
  • TFL's Transport Accessibility website includes links to useful information such as maps and guides in different formats and up to date information on temporary lift and escalator closures.
  • To view the web page described above click here (opens in new tab).
  • The Thameslink Railway website will advise on timetabling, delays and cancellations.
  • To view the web page described above click here (opens in new tab).
  • The Transport For London Buses website will advise on timetabling, delays, cancellations and diversions.
  • To view the web page described above click here (opens in new tab).

You are on Shared Section (Getting Help and Assistance). Skip to the next section.

Shared Section (Getting Help and Assistance)

You are on Shared Section (Hospital Parking (Hospital Parking And Patient Drop Off Point)). Skip to the next section.

Shared Section (Hospital Parking (Hospital Parking And Patient Drop Off Point))

You are on Public Parking (West Smithfield). Skip to the next section.

Public Parking (West Smithfield)

Collapse all Expand all

• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on West Smithfield.
  • The dimensions of the on street Blue Badge parking bay(s) surveyed are 220cm x 500cm.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Free parking for Blue Badge holders is for 6 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on West Smithfield.
  • The name of the car park is West Smithfield Car Park.
• Drop-off Point View
  • There is not a designated drop-off point.
• Additional Public Parking Information View
  • For more information on public parking please click here (new tab).
• Comments View
  • There are 8 Blue Badge parking bays available.
  • Smithfield car park is available in West Smithfield operated by the City Of London.
  • Please see the link above for details.

You are on Getting To (The Breast Unit/Oncology). Skip to the next section.

Getting To (The Breast Unit/Oncology)

• The Breast Unit/Oncology is/are located on the first floor of the West Wing as you exit the lift from the rear doors.
• Access to the Breast Unit/Oncology is via the Henry VIII Entrance.
• Enter the hospital site via the Henry VIII Gate Entrance and follow the path towards the Square directly ahead, passing by the church and through an archway. As you reach the Square you will see the East Wing to your left, the King George V Wing ahead and the West Wing to your right. Enter West Wing and head to the foyer. Take the lift to the first floor, where you will exit into the Breast Unit/ Oncology reception area using the rear lift doors.
• There is step free access, via lift, to the Breast Unit/Oncology.
• The Breast Unit/Oncology is approximately 2m from the West Wing lift.
• Wayfinding signage is provided.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Outside Access (Henry VIII Entrance). Skip to the next section.

Outside Access (Henry VIII Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on West Smithfield.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The main door(s) open(s) both ways.
  • The door(s) is/are heavy.
  • The width of the door opening is 172cm.
• Comments View
  • One side of the gate is usually kept locked. It had been briefly opened at the time of our survey for building vehicles to pass.

You are on Outside Access (West Wing Entrance). Skip to the next section.

Outside Access (West Wing Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the building, facing the East Wing and the Square.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 108cm (3ft 7in).
  • There is not a door release button when exiting.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 165cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of and beyond the entrance.
  • The ramp/slope gradient is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Other Floors (West Wing). Skip to the next section.

Other Floors (West Wing)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are G,1,2,3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (West Wing). Skip to the next section.

Lift (West Wing)

• There is a lift for public use.
• The lift is located to the left as you enter from the West Wing Entrance, just before reception.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 14m (15yd 11in) from the West Wing Entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1,2,3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is poor.
• The clear door width is 80cm.
• The dimensions of the lift are 110cm x 134cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

Collapse all Expand all

• Comments View
  • This lift has doors which open both sides on the ground floor for access to the cafe and reception.
  • Photographs 1 and 5 show the lift doors on both sides.
  • There are 2 identical lifts at this location.

You are on Opening Times (Breast Unit/Oncology). Skip to the next section.

Opening Times (Breast Unit/Oncology)

• Monday 08:30 - 17:00.
• Tuesday 08:30 - 17:00.
• Wednesday 08:30 - 17:00.
• Thursday 08:30 - 17:00.
• Friday 08:30 - 17:00.
• Saturday Closed.
• Sunday Closed.

You are on Reception (Breast Unit/Oncology). Skip to the next section.

Reception (Breast Unit/Oncology)

Collapse all Expand all

• Reception View
  • The reception point is located to the left as you exit the lift.
  • The reception point is approximately 2m (2yd 7in) from the West Wing lift.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point, via lift.
  • There is a clear unobstructed route to the reception point.
  • There are not windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • There is not a clear knee recess beneath the low section of the desk.
  • The counter is staffed.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are bright.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• This venue does not play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is available.
• Some Braille signage is available.
• Some tactile signage is available.
• Some pictorial signage is available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
• The lighting levels are bright.

You are on Consultation / Treatment Room (Consultation Room). Skip to the next section.

Consultation / Treatment Room (Consultation Room)

• There is / are 20 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Room A.
• There is level access to the consultation / treatment room.
• Level access is by lift.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are heavy.
• The width of the door opening is 75cm (2ft 6in).
• The type of flooring is vinyl/laminate.
• There is not room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are bright.

You are on Waiting /Rest Areas. Skip to the next section.

Waiting /Rest Areas

• Each corridor has bench style seating outside the treatment/consultation rooms.
• The seating has backrests but no armrests and is set into the window ledges at each set of windows.

You are on Standard Changing Room (Unisex First Floor). Skip to the next section.

Standard Changing Room (Unisex First Floor)

• There is a/are standard changing room(s) available.
• The standard changing room(s) surveyed is/are located on the first floor of the West Wing in the main corridor.
• The standard changing room(s) is/are approximately 14m (15yd 11in) from the lift.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the Breast Imaging Unit.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the reception desk.
• There is level access to the standard changing room(s).
• Level access is by lift.

Collapse all Expand all

• Comments View
  • The standard changing room is unisex with some separate changing cubicles and several lockers.
  • The door to enter the changing room is 90cm in width, heavy and push to open.
  • This facility has a keycode to enter which can be obtained at the Breast Imaging Unit reception desk.

You are on Accessible Toilet (Breast Imaging Unit First Floor - Left Hand Transfer). Skip to the next section.

Accessible Toilet (Breast Imaging Unit First Floor - Left Hand Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located on the first floor of the West Wing in the main corridor.
  • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The door may be difficult to open.
  • The width of the accessible toilet door is 90cm (2ft 11in).
  • The dimensions of the accessible toilet are 150cm x 210cm (4ft 11in x 6ft 11in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • The lateral transfer space was obstructed at the time of the survey.
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are female sanitary and open waste paper bin disposal units.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 120cm.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 83cm (2ft 9in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s) (Treatment Rooms Corridor). Skip to the next section.

Standard Toilet(s) (Treatment Rooms Corridor)

• Standard toilet facilities are available.

Collapse all Expand all

• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the end of the corridor near the treatment rooms in the Breast Unit/Oncology department on the first floor.
  • The shared toilet(s) is/are approximately 24m (26yd 9in) from the West Wing lift.
  • Inside the venue, there is level access to the shared toilet(s).
  • This is by lift.
  • There is Braille, tactile and pictorial signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Macmillan Cancer Information Centre link (new tab) - click here.
• Breast Unit Diagnostic Imaging link (new tab) - click here.
• The Book & Latte Cafe link (new tab) - click here.
• West Wing Building Guide link (new tab) - click here.