Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Basingstoke Bus Station

Festival Place Shopping Centre, Basingstoke, Hampshire, RG21 7BE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Opening Times

  • Opening times do vary depending on timetabling.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Basingstoke.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Basingstoke.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Festival Place Shopping Centre.
    • There is a/are Blue Badge parking bay(s) available within the car park.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Enquiries Entrance)

  • Entrance View
    • This information is for the entrance located to the right side of the bus stands.
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The width of the door opening is 90cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Enquiries)

  • The desk/counter is 1m (3ft 3in) from the enquiries entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are low to moderate.
  • There is not a hearing assistance system.
  • Comments View
    • The reception area measures 169cm x 186cm.
    • There is a bell for attention on the counter.

Bus Station

  • The station is staffed.
  • There is not an office to obtain help (other than the ticket office).
  • There is a ticket office / travelcentre.
  • The ticket office / travel centre is located opposite stand F.
  • There are 16 stands / bays.
  • Announcements are visual.
  • The bus companies operating within this station are Stagecoach.
  • There is a taxi rank at the station.
  • The taxi rank is located next to stand R.
  • There is not a wheelchair for patrons to borrow.

Bus Station Stand

  • Stand / Bay number(s) 16.
  • The stands which have level access are A-R.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A member of staff trained in BSL skills is not generally on duty.
  • Staff are not Text Relay aware.