Access Guide
Overview
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About
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- Melrose Community Association occupies Melrose Community Hall in Popley West, Basingstoke. The Association offers numerous groups and activities throughout the week.
- Facilities available in the venue include: halls for hire, a larger main hall and adjoining kitchen, a smaller new hall, and a front meeting room.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Basingstoke Station.
- This station has step-free access.
- The nearest bus station is Basingstoke bus station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- The most accessible entrance is also the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: dementia training provided by Basingstoke and Deane Borough Council.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the right after the entrance, past the reception counter.
- The toilet with adaptations has a left hand transfer space.
- Ambulant toilet facilities are located within the female and male standard toilets.
- Female and male step-free standard toilet facilities are located on the right after the entrance, past the reception counter.
Parking
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Car Park
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- The car park is located outside the Abbey Road shops.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 3 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 450cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 17m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 225cm (width) x 470cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless) and via an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the left-hand corner recess of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 125cm.
- The doors open towards you.
- The width of the opening is 198cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 115cm.
- There is a gate in front of the entrance which is 114cm wide.
Counter (Reception)
- The counter is located on the right after the entrance.
- The distance from the entrance is 6m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 80cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: benches.
- The reception office may be used for informal meetings as required. .
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There may be background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests.
- Lighting levels vary due to the size of the space.
- There are double manual doors into the main hall.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 88cm.
- There is a single manual door into the new hall.
- The door opens away from you.
- The width of the opening is 84cm.
- There are double manual doors into the front room.
- The doors open away from you.
- The width of the opening is 182cm.
Kitchen
- The kitchen is located after the entrance, past the reception counter, on the left.
- There is step-free level access into the kitchen.
- There is a single manual door.
- The door opens away from you.
- The width of the opening is 85cm.
- The door has a high colour contrast.
- There is room for a wheelchair user to manoeuvre.
- The walls and floor have a high colour contrast.
- The work surface is 89cm from the floor.
- A lowered work surface is not available.
- Overhead and under counter cupboards are available.
- The hob is 90cm from the floor.
- A lowered hob is not available.
- The oven is not at a suitable height for a wheelchair user.
- The sink is 90cm from the floor.
- A lowered sink is not available.
- The sink has a lever mixer tap.
- Facilities within the kitchen include a freezer, a fridge freezer, a microwave, a kettle and a toaster.
- The following appliances are at a suitable height for a wheelchair user: washer dryer, washing machine and dishwasher.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the right after the entrance, past the reception counter.
- The distance from the entrance is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 86cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 192cm (width) x 190cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 115cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the non-transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There are dropdown grab rails on both sides of the toilet.
- The dropdown grab rails have a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 88cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 90cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 102cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 93cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 157cm from the floor.
- The height of the baby change facility when in use is 83cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
- There is a separate stoma wash basin and soap dispenser available.
- The wash basin is 83cm from the floor.
- The soap dispenser is 109cm from the floor.
