Skip to main content

Milestones

Leisure Park, Churchillway West, Basingstoke, Hampshire, RG22 6PG

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.


About this venue

Step inside the story of social, retail and industrial heritage and imagine what life would have been like during the Victorian era and the 1930s as you explore the life size streets, buildings, shops and vehicles, all under one roof. Be inspired by wonderful collections from vehicles, toys, domestic appliances and lots more See how homes developed through decades from 1930 - 1970s with our authentic room-sets. Experience the 1940s sweet shop when you purchase an old penny for £1 to buy your 2oz ration of sweets in the sweet shop. Have fun in the vintage penny arcade. Dress up in Victorian costumes. Under 5s can also enjoy the play post office. Experience the working Edwardian pub where you can enjoy a pint and a sandwich.

Access Guide

Show Easy Read

Opening Hours

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Basingstoke.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Basingstoke.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 7 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 375cm x 480cm (12ft 4in x 15ft 9in).
    • The nearest designated bay is 15m (16yd) from the main entrance.
    • The furthest designated bay is 40m (44yd) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb / non stepped access from the car park to the venue.
    • The dropped kerb does have tactile paving.
    • The patron does not have to cross a road.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 162cm (5ft 4in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 162cm (5ft 4in) wide.

Reception

  • The desk/counter is 4m (4yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is not level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played throughout the building.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • The exhibition area surface include cast iron grids, carpet, cobble stones, concrete, stone paving, tarmac, vinyl, and wooden decking. Some surfaces are uneven.
    • There are recessed railway tracks (photograph 7).
    • There are frequent drop kerbs/alternative routes throughout the exhibition area (photographs 9 to 12).
    • There may be small level changes between different types of surface.
    • There may be small raised thresholds in doorways to specific exhibition areas (photographs 16 and 17).
    • Most doorways into exhibit areas are wider than 75cm.
    • Some doorways into smaller exhibit areas are narrower than 75cm.
    • Some exhibit areas have low light levels.

Level Change (Museum)

  • There are easy and moderate slopes located at the end of the time tunnel leading onto Bridge Street, at the end of the Thornycroft Yard leading to Commercial Road and along the side route running alongside the Edwardian area.
  • The paths in the Edwardian area are cobbled.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are 0, -1, -2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.
  • Comments View
    • Floor 0 gives access to the museum entrance, Rooftops Café, gift shop, changing place, and accessible and standard toilets.
    • Floor -1 gives access to the education room (upper level).
    • Floor -2 gives access to the exhibition space, education room (lower level), and accessible and standard toilets.

Lift

  • There is a lift for public use.
  • The lift is located next to reception.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are 0, -1, -2.
  • The lift is approximately 5m (5yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.
  • Comments View
    • Floor 0 gives access to the museum entrance, Rooftops Café, gift shop, changing place, and accessible and standard toilets.
    • Floor -1 gives access to the education room (upper level).
    • Floor -2 gives access to the exhibition space, education room (lower level), and accessible and standard toilets.

Museum

  • Exhibits can be audio described.
  • Tactile signage for exhibits is not available.
  • Braille signage for exhibits is not available.
  • Video tours are not available.
  • There is not a hearing assistance system.
  • Concessions are available.
  • There is a wheelchair to borrow.
  • To borrow the wheelchair, ask a member of staff.
  • Comments View
    • Audio guides are available (photograph 1).
    • Spoken description can be arranged as part of an organised tour, please contact the venue for more information.
    • There are interactive screen displays (photographs 4 to 6).
    • Certain exhibits can be touched, please enquire with the venue on arrival.
    • Touch tours can be organised by prior arrangement, please contact the venue for more information.
    • There is a concession entry fee discount.
    • There is free entry for one accompanying personal assistant (carer).
    • There is free entry for two accompanying personal assistants (carers) by prior arrangement, please contact the venue for more information.
    • There are loan wheelchairs available on a first come, first served basis.
    • Loan wheelchairs can be booked in advance.

Eating and Drinking (Rooftops Café)

  • The following information is for the café.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 6m (6yd 1ft) from the café entrance.
  • The standard height for tables is 72cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • The service counter is 90cm high.
    • The service aisle is 86cm wide.
    • The flooring is stone tiles.
    • The flooring may appear shiny.
    • There are also sofas, bench seats and long tables.
    • Breakfast is served from 10:00 - 11:30.
    • Lunch is served from 12:00 - 14:00.
    • An alternative café/bar (Baverstock Arms) is on the museum level.
    • The Baverstock Arms was closed at the time of survey.

Accessible Changing Room

  • There are accessible changing rooms available.
  • The accessible changing room is located to the left as you enter the main entrance.
  • The facility is 14m (15yd 11in) from the main entrance.
  • The door opens inwards.
  • The width of the door is 87cm (2ft 10in).
  • The door is locked by a locking handle.
  • The dimensions of the accessible changing room are 240cm x 460cm (7ft 10in x 15ft 1in).
  • The toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 102cm (3ft 4in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted rails are available.
  • The toilet seat is 48cm (1ft 7in) above floor level.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 75cm (2ft 6in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a locker within the accessible changing room.
  • The accessible changing room has a ceiling tracking hoist.
  • There is a changing bench.
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the bench is 190cm (6ft 3in).
  • There is not a wheel in shower.

Accessible Toilet (Exhibition Space - Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 8m (8yd 2ft) from the lift.
    • This accessible toilet is located opposite the lift.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 150cm x 200cm (4ft 11in x 6ft 7in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • There is an additional accessible toilet on the ground floor (floor 0) with the lateral transfer space on the left.

Standard Toilet(s)

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located outside, to the side of the building.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service can be requested.
  • Comments View
    • There are mobility scooters and wheelchairs for hire.
    • There is no charge for this service but it is subject to availability, booking in advance is strongly recommended.