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Rucstall Community Centre

Unit 1, Black Dam Centre, Holbein Close, Basingstoke, RG21 3QN

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Access Guide

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Overview

  • About View
    • Rucstall Community Centre is in the Black Dam area of Basingstoke. It is run by the Viables Community Association. There are two halls and a meeting room available for hire.
    • Facilities available in the venue include: a kitchen, and a bar/kitchen.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • There is no main entrance for the building.
    • There is 1 other entrance.
    • There is step-free level access at the other entrance.
    • There is step-free level access throughout the majority of areas.
    • The following areas have stepped access: internal access between the main hall and The Den.
    • There are manual doors along circulation routes.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include: large print (on request).
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.
    • Staff receive the following training: assisting those with dementia, plus assisting those with sight impairment.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • The toilets with adaptations are located off the main hall, and also in The Den.
    • All toilets with adaptations have a left hand transfer space.
    • Female and male step-free standard toilet facilities are located off the main hall.
    • Shared step-free standard toilet facilities are located off The Den.
  • Changing Facilities View
    • Parent and baby changing facilities are located within each of the toilets with adaptations.

Pedestrian Access to Main Hall

  • The entrance to the Main Hall is located along the thoroughfare from the Blue Badge parking bays towards the Black Dam shopping courtyard, turning left before a slope and steps.
  • The most accessible route has step-free level access.
  • This route has bollards.

Entrance (Main Hall)

  • This entrance is located off the Black Dam shopping courtyard, on the left when approaching from the car park.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is an intercom at a height of 143cm.
  • There are double automatic doors, which are push pad activated.
  • The height of the push pad is 75cm.
  • The doors open towards you.
  • One of the doors was locked at the time of the survey.
  • The width of the opening is 85cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 90cm.

Getting Around

  • Access View
    • There is not internal step-free access between floors.
    • Step-free access to The Den or the main hall is via an alternative external entrance only.
    • There is step-free level access throughout the majority of areas.
  • Circulation View
    • There are manual doors along circulation routes.
    • Access throughout may include narrow walkways.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny.
    • There is background noise in this area which varies depending on the function/event.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.

Kitchen (Main Hall)

  • The kitchen is located to the rear of the main hall part of the building.
  • There is step-free level access into the kitchen.
  • There is a single manual door.
  • The door opens both ways.
  • The width of the opening is 76cm.
  • The door has a high colour contrast.
  • There is room for a wheelchair user to manoeuvre.
  • The walls and floor have a high colour contrast.
  • The work surface is 92cm from the floor.
  • A lowered work surface is not available.
  • Overhead and under counter cupboards are available.
  • The hob is 90cm from the floor.
  • A lowered hob is not available.
  • The oven is at a suitable height for a wheelchair user.
  • The sink is 93cm from the floor.
  • A lowered sink is not available.
  • The sink has a lever mixer tap.
  • Facilities within the kitchen include a fridge, a microwave and a kettle.
  • Lighting levels were even at the time of the survey.

Pedestrian Access to The Den

  • The entrance to The Den is located off the Black Dam shopping courtyard which is further along the main thoroughfare from the Blue Badge parking bays than the Main Hall entrance.
  • The most accessible route has step-free access via a slope.
  • The slope has a steep gradient.
  • This route has uneven surfaces.

Entrance (The Den)

  • This entrance is located off the Black Dam shopping courtyard.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single manual door.
  • The door opens towards you.
  • The width of the opening is 88cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.

Seating Area (The Den)

  • Location and Access View
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • The flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • The surface height of some of the tables/desks is suitable for wheelchair users.
    • The clear height under some of the tables/desks is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.

Kitchen (The Den)

  • The kitchen is located straight ahead after the entrance to The Den.
  • There is step-free level access into the kitchen.
  • There is an opening without doors.
  • The width of the opening is 70cm.
  • Some flooring is shiny.
  • The walls and floor have a high colour contrast.
  • The work surface is 95cm from the floor.
  • A lowered work surface is not available.
  • Under counter cupboards are available.
  • The sink is 96cm from the floor.
  • A lowered sink is not available.
  • The sink has lever taps.
  • Facilities within the kitchen include a fridge, a freezer, a microwave and a kettle.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Main Hall - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located on the left after the entrance to the main hall.
    • The distance from the entrance to the main hall is 2m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 185cm (width) x 204cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There are paper towels for drying hands.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 100cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has no disposal facilities.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.

Toilet with Adaptations (The Den - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located at the far left of The Den after the entrance.
    • The distance from the entrance to The Den is 15m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a low colour contrast.
    • The width of the opening is 84cm.
    • The door has a twist lock.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 168cm (width) x 298cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 73cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • There is not a wall mounted toilet roll holder.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 87cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There are no coat hooks.
    • The height of the baby change facility when in use is 98cm.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.