You are on Introduction. Skip to the next section.

Introduction

• The Anvil Theatre is located next to The Malls Shopping Centre. .
• The shopping centre opposite the station has recently been renovated. .
• There is lift access down to the Anvil. This gives level access between the car park and the concert hall, bypassing the ramp and steps.
• New toilets have been constructed adjacent to the lift in Castle Square and include a Changing Places facility.
• The box office at The Haymarket Theatre can also be used to purchase tickets.
• The box office opens 10.00-18.00 Monday to Saturday and one hour before performances on A Sunday. .
• Theatre opening times vary according to production.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Basingstoke.
• There is a bus stop within 150m (164yds) of the venue.
• The venue is not situated on a road which has a steep gradient.
• The nearest mainline station is Basingstoke.

You are on Opening Times (Box Office). Skip to the next section.

Opening Times (Box Office)

• Opening times vary according to screening times.

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• Comments View
  • The opening times refer to the box office and can vary depending on performances.
  • The box office will open 1 hour before performance scheduled start time.
  • Theatre opening times vary according to production.
  • August only opening times from 10.00 - 17.00
  • & Saturday 10.00 - 15.00.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is a car park for public use within 200m (approx).
  • The name of the car park is The Malls Multi-Storey Car Park.
  • The car park is located above the shopping centre.
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 350cm x 450cm (11ft 6in x 14ft 9in).
  • On street Blue Badge parking is located infront of the venue.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is a designated drop off point.
  • The drop off point is located at the top of the pathway leading to main entrance.
• Comments View
  • Blue Badge holders can park for free in the public car park but do have to register.

You are on Level Change (Walkway From Car Park). Skip to the next section.

Level Change (Walkway From Car Park)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the path leading to the entrance.
• The ramp/slope gradient is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does not have handrails.
• There is a/are step(s) to access this area/service.
• The step(s) is/are located on the shortest path leading to the entrance.
• There is/are 8 step(s) to the area/service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is/are not clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going up the step(s).
• The ramp/slope does bypass the step(s).

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• Comments View
  • This level change can be bypassed using the external lift.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located next to The Malls.
• There is level access into the venue.
• Level access is via lift.
• The main doors open automatically.
• The doors are double width.
• The door opening is 252cm (8ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The door opening is 264cm (8ft 8in) wide.
• Comments View
  • There are raised metal thresholds in both doorways.

You are on Reception (Box Office). Skip to the next section.

Reception (Box Office)

• The reception desk is 9m (29ft 6in) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk has a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does not play background music.
• Lighting levels are varied.

You are on Theatre. Skip to the next section.

Theatre

• There are designated spaces for wheelchair users.
• Designated seating is located in Row G.
• The view is limited by patrons in front.
• Wheelchairs are left with the patron.
• A companion may sit with you.
• Companions sit next to or in front of the patron.
• It is 20m (21yd 2ft) from the designated seating area to the nearest accessible toilet.
• This venue does not provide audio described performances.
• There is a hearing assistance system.
• The hearing system is infrared.
• Staff are trained to use the hearing system.
• A deposit is not required for the sound enhancement system.
• There is not a wheelchair to borrow.

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• Comments View
  • Assistance dogs are allowed in the auditorium but please discuss suitable seating areas at the time of booking.
  • Portable hearing headsets and neck loops are also available.
  • There are certain small sections which the hearing assistance system does not cover.
  • The local Shopmobility will provide access equipment to the concert hall if contacted in advance.
  • Concessions are available on advertised performances.
  • BSL signed performances are available for the pantomime.
  • Level access seating is available in Rows C, CB and CC, DB and DC of the Circle and row H of the Stalls.

You are on Level Change (Bar). Skip to the next section.

Level Change (Bar)

• There is a ramp or slope to access this service.
• The ramp or slope is located leading down to the main bar area from the lobby.
• The ramp or slope is permanent.
• The width of the ramp or slope is 122cm (4ft 0in).
• There are steps to access this area / service.
• The steps are located leading down to the main bar area from the lobby.
• There is / are 3 step(s) to the area / service.
• Lighting levels at the steps are bright.
• The step(s) is/are clearly marked.
• The steps are medium.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp bypasses the steps.
  • There are some additional tables in the level lobby area.

You are on Eating and Drinking (Bar). Skip to the next section.

Eating and Drinking (Bar)

• The following information is for the bar.
• Food or drinks are ordered from the service counter.
• There is a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• All chairs have armrests.
• The nearest table is approximately 25m (27yd 1ft) from the main entrance.
• The standard height for tables is 73cm.
• There is ample room for a wheelchair user to manoeuvre.
• The type of food served here is cold snacks such as crisps and cookies.

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• Comments View
  • There is an additional bar on the first floor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the entrance hall, opposite the box office.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1.
• The lift is 4m (13ft 1in) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 150cm x 140cm (4ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located at the rear of the lobby.
  • The female toilets are 27m (30yd) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located at the rear of the lobby, to the right.
  • The male toilets are 35m (38yd) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • Please speak with a member of staff regarding pushchair storage.
  • Additional standard toilets, with stepped access, are located on the first floor.
  • .

You are on Toilet with Adaptations (Ground Floor). Skip to the next section.

Toilet with Adaptations (Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
  • This accessible toilet is located at the rear of the lobby, next to the auditorium.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 80cm (2ft 7in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 142cm x 170cm (4ft 8in x 5ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 75cm (2ft 6in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are not available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 45cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 125cm (4ft 1in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Toilet with Adaptations (First Floor). Skip to the next section.

Toilet with Adaptations (First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is tactile and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 35m (38yd 10in) from the lift.
  • This accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 76cm (2ft 6in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 122cm x 184cm (4ft x 6ft).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 65cm (2ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 138cm (4ft 6in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 75cm (2ft 6in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is fair.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • There is a poor colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.