Access Guide
Introduction
- The box office opens one hour before performances.
- The box office at The Anvil can also be used.
- Theatre opening times vary according to production.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Basingstoke.
- The venue is situated on a road which has a steep gradient.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Basingstoke.
Opening Hours
Parking
- The venue does not have its own car park.
-
Public Car Parks
View
- There is a car park for public use within 200m (approx).
- The name of the car park is Haymarket Yard.
- The car park is located to the rear of the venue.
- There is a/are Blue Badge parking bay(s) available within the car park.
- There is also parking at Featherstone Yard as shown in photos 4-6.
-
Drop-off Point
View
- There is not a designated drop off point.
-
Comments
View
- More information on car parks and how to get to the venue can be found on:
- https://www.anvilarts.org.uk/visit-us/how-to-get-here/the-haymarket.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the building.
- There is ramped/sloped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) automatically.
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 87cm from floor level.
- The door(s) is/are double width.
- The width of the door opening is 85cm.
-
Ramp/Slope
View
- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is slight.
- The lighting levels at the ramp/slope are moderate to good.
-
Comments
View
- The automatic doors weren't working at the time of survey (12-Nov-24).
- The main door is permanently held open during business hours.
Reception (Box Office)
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
-
Comments
View
- There is seating available in reception.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
-
Comments
View
- The venue is part of the "Audience and Access Host" scheme, where visitors can complete an accessibility form and the venue will try to accommodate visitors with various accessibility needs such as navigation around the venue.
- The venue is also part of the "Order to Seat" scheme, where audience members can order snacks or drinks which can then be brought to them in the theatre.
- The venue is part of the "Audience and Access Host" scheme, where visitors can complete an accessibility form and the venue will try to accommodate visitors with various accessibility needs such as navigation around the venue.
Theatre
- There are designated spaces for wheelchair users.
- Designated seating is located in row U of the stalls.
- Wheelchairs are left with you.
- A companion may sit with you.
- Companions sit next to you.
- It is 32m (34yd 2ft) from the designated seating area to the nearest accessible toilet.
- This venue does not provide audio described performances.
- There is a hearing assistance system.
- The hearing assistance system is infrared.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
- The hearing assistance system was not working at the time of testing.
- There is a wheelchair to borrow.
- To borrow a wheelchair, contact a member of staff.
- Concessions are available.
- Assistance dogs are allowed in the auditorium.
-
Comments
View
- Please contact the venue to arrange best seating areas for an assistance dog.
- The route to the adapted toilet from the designated seating areas is via the lift.
- Portable hearing headsets and neck loops are also available.
- The local Shopmobility will provide access equipment to the theatre if contacted in advance.
- There are steep ramps to get to the designated wheelchair seats on the first floor.
- Level seating can be found on the second floor.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G-1-2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is not a landing.
- The lighting levels are moderate to good.
Other Floors (Rear Staircase)
-
Steps
View
- The floors which are accessible by stairs are G, 1 and 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter the building.
- The lift is a standard lift.
- The floors which are accessible by this lift are G-1-2.
- The lift is approximately 10m (10yd 2ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 77cm (2ft 6in).
- The dimensions of the lift are 108cm x 134cm (3ft 7in x 4ft 5in).
- There are separate entry and exit doors in the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Lift (The Exchange)
- There is a lift for public use.
- The lift is located in the Exchange.
- The lift is a platform lift.
- The floors which are accessible by this lift are the ground floor and lower ground floor of the Exchange.
- The platform lift accesses a small level change.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 86cm (2ft 10in).
- The dimensions of the lift are 135cm x 110cm (4ft 5in x 3ft 7in).
- There are separate entry and exit doors in the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
-
Comments
View
- The lift bypasses 7 steps, which have a maximum height of 18cm.
- The steps have markings and hand rails on both sides.
Level Change (The Exchange)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located by the lift at The Exchange.
- There is/are 7 step(s) to the area/service.
- The lighting levels at the step(s) are moderate to good.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Eating and Drinking (The Exchange)
- The following information is for the bar.
- The bar is located to the right of the reception.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the Exchange lift.
- The distance between the floor and the lowest table is 55cm (1ft 10in).
- The distance between the floor and the highest table is 110cm (3ft 7in).
- The standard height for tables is 55cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are available.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cold packaged snacks.
-
Comments
View
- The counter is 120cm high.
Eating and Drinking (Stalls Bar)
- The following information is for the bar.
- The bar is located on the first floor.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main lift.
- The distance between the floor and the highest table is 108cm (3ft 7in).
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are available.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is bar snacks.
Eating and Drinking (Circle Foyer)
- The following information is for the bar.
- The bar is located to the left after exiting the stairs, on the second floor.
- The bar does not serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the main lift.
- The distance between the floor and the lowest table is 55cm (1ft 10in).
- The distance between the floor and the highest table is 75cm (2ft 6in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cups are not available.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is cold packaged snacks.
-
Comments
View
- The counter is 112cm high.
Toilet with Adaptations
- Accessible toilet facilities are available.
-
Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 170cm (4ft 11in x 5ft 7in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is not a lateral transfer space.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary, general domestic waste and open waste paper bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 75cm and 168cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 104cm (3ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high visual contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a high colour contrast between the walls and floor.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the toilet with adaptations.
- The height of the baby change table once extended is 89cm (2ft 11in).
-
Comments
View
- The soap and tower dispenser are automatic.
Standard Toilet(s) (Ground Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 8m (8yd 2ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Standard Toilet(s) (First Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female Toilet(s)
View
- The female toilet facilities that were surveyed are located by the bar, on the left, on the first floor.
- The female toilet(s) is/are approximately 12m (13yd 4in) from the lift.
- Inside the venue, there is level access to the female toilet(s).
- This is by lift.
- Lighting levels in the female toilets are moderate to good.
-
Access to Standard Male Toilet(s)
View
- The male toilet facilities that were surveyed are located on the first floor, to the right as you exit the lift.
- The male toilet(s) is/are approximately 4m (4yd 1ft) from the lift.
- Inside the venue, there is level access to the male toilet(s).
- This is by lift.
- Lighting levels in the male toilets are moderate to good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).
- Inside the venue, there is level access to the baby change facility.
- This is by lift.
-
Comments
View
- There is another female toilet on the second floor which is 5m away from the lift.
Additional Info
- Documents can be requested in Braille.
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
